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“Nice one night stop” 4 of 5 bubbles
Review of BEST WESTERN PLUS ClockTower Inn

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BEST WESTERN PLUS ClockTower Inn
Ranked #6 of 51 Hotels in Billings
Certificate of Excellence
Houston, Texas
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Nice one night stop”
4 of 5 bubbles Reviewed 19 August 2013

Luxurious towels and wash cloths. comfortable and clean room.. Poolside, but quiet. Breakfast at next-door restaurant good ( Huge Montana pancakes) with ticket, but was very busy our day there. Go early if possible. Downtown across from bus station.

  • Stayed August 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
In-House_Coordinator, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review, 26 August 2013
James B,
It is great to read how much you enjoyed your stay at our property from the towels the our on-site restaurant which you are correct does serve huge pancake. We hope you come back again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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936 reviews from our community

Traveller rating
    490
    275
    104
    41
    26
See reviews for
219
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232
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (127)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Pocatello, Idaho
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 17 August 2013

After 10 hours on the road on a motorcycle, we were worn out and looking for a place to stay. The front desk staff was fantastic. She was very efficient getting us checked in and into our nicely remodeled air conditioned rooms. I stayed here once in 2006 and the rooms were nothing special at that time. This time I found that the hotel has been remodeled and is above average for what you would expect from this type of hotel. The pool is also newly remodeled and is an outside pool on the second level. The courtyard around the pool is nicely decorated and you would never know that you are right downtown in Billings. Very nice place with a fantastic staff....

  • Stayed August 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Svv5087
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
In-House_Coordinator, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review, 19 August 2013
Svv5087,
Thanks for taking the time to review our property. We are always trying to keep our rooms clean and up to date and it is nice that you were able to see what we have been done over the past 6 years. In fact we are scheduled for another major renovation which will include another 30 rooms, a new pool, and the addition of a second elevator to service. We are always trying to increase the service and value we provide to our guests and appreciate you taking the time to review our property.
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Sheridan,WY, United States
1 review
5 of 5 bubbles Reviewed 17 August 2013

Great hotel, just love it.This hotel is right downtown in Billings. Very close to lots of fine dining and entertainment.A lot of history is all around this area of town, the old train depot for example as wel as museums, etc. Also, Billings is a good send off point from which to explore surrounding areas such as the Little Big Horn battlefied or Custer's Last Stand as it used to be known as. About an hours drive south into north eastern Wyoming is all it takes to get you there.

  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Mark G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
In-House_Coordinator, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review, 19 August 2013
Mark G,
Thank you for the review and we couldn't agree more! You mentioned everything we love about downtown with all the shopping, dining, and entertainment options there are downtown. In fact we have a Micro brewery tour as well so people can see and taste the culture of downtown. Thank you for your business and we hope you come back again.
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Butte, United States
1 review
4 of 5 bubbles Reviewed 16 August 2013

Rooms were very clean. The rooms by the pool are much quieter. Had some problems with noise in other areas of the hotel. Disappointed with no continental breakfast. A little difficult to access. Vending machines are very spread out.

  • Stayed August 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Josh M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
In-House_Coordinator, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review, 19 August 2013
Josh M,
Thank you for taking the time to let us and others know about your experience. I am glad to see that you enjoyed your stay and will look at ways of adding more vending machines so they are not so spread out. Once again thank you for your business and review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Oregon
1 review
5 of 5 bubbles Reviewed 12 August 2013

Rooms are good - looks recently remodeled and definitely a cut above your typical 2-story moter hotel.

What you really want to know about is the staff. SUPER friendly, helpful, especially with shuttling around town. I visited on a business trip and got a lift to-and from my client on multiple days.

The complementary breakfast at Stella's cafe right next door is fantastic.

Don't think twice - BOOK THIS BABY!

  • Stayed August 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Paul F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
In-House_Coordinator, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review, 19 August 2013
Paul F,
We always say all rooms looks the same once the lights are out and that the staff and experience is what makes or breaks one's stay. I am glad to hear you enjoyed your stay and our awesome staff and of course the wonderful Stella's Kitchen and Bakery, our on-site restaurant. We hope you come back again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Encinitas, California
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 11 August 2013

Great accommodations and wonderful staff. Rooms were ready when requested and terrific. Restaurant next door was wonderful. Price and amenities perfect. Internet and support facilities superb. I always stay here during my annual visit to the Billings area.

  • Stayed July 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Stephen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
In-House_Coordinator, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review, 12 August 2013
Stephen B,
Thanks for the great remarks Stephen B. Hope each time you visit you notice and enjoy the improvements. We rely heavily on guests comment's such as yourselves to figure out where and what to spend money on to improve and enhance our guests stay.
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Broomfield, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 10 August 2013

Very nice place to stay. Excellent staff. Great value for the money. Wonderful location - walking distance to historic Montana Avenue district; within 10 minutes of the golf course we played; 2 blocks from a great selection of restaurants.

  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Joy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
In-House_Coordinator, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review, 12 August 2013
Joy R,
Really glad to hear you had a great time and enjoyed the downtown area as well as the close proximity to the golf course you played at. Hope you enjoyed one, if not many, of the great restaurants within 2 blocks.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS ClockTower Inn

Property: BEST WESTERN PLUS ClockTower Inn
Address: 2511 1st Ave N, Billings, MT 59101-2320
Phone Number:
Region: United States > Montana > Billings
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Billings
#8 Family Hotel in Billings
#10 Romantic Hotel in Billings
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN PLUS ClockTower Inn 2.5*
Number of rooms: 126
Official Description (provided by the hotel):
Featuring an outdoor pool, Best Western PLUS Clocktower Inn is conveniently in the center of the city of Billings, Montana. Guests of the hotel can enjoy freshly baked goods at Stella's Kitchen and Bakery, on-site. Comfortably designed, each guest room at the hotel features a refrigerator, cable TV, and free Wi-Fi access. The private bathrooms come with a bathtub or shower and free toiletries. After a long day of exploring the sights of Billings, guests at Best Western PLUS Clocktower Inn can unwind in the hotel's sauna. Added amenities available here include a complimentary airport shuttle, a 24-hour front desk, and a business center. Yellowstone Art Museum is a 7-minute walk away, and a number of federal and state government buildings, as well as financial institutions, can be reached in a 5-minute walk. Zoo Montana is 12.2 miles from the hotel. Free parking is offered at this Best Western. Billings Logan International Airport is 3 miles away. ... more   less 
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Also Known As:
Best Western Plus Clocktower Hotel Billings
Best Western Billings
Best Western Clock Hotel
Billings Best Western
BEST WESTERN PLUS ClockTower Inn Billings, Montana

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