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“Fantastic, clean, pet-friendly place to stay.”

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Best Western Plus ClockTower Inn
Ranked #5 of 51 Hotels in Billings
Certificate of Excellence
Hastings
Level Contributor
4 reviews
4 hotel reviews
“Fantastic, clean, pet-friendly place to stay.”
Reviewed 28 August 2013

GPS took us in through a seedy part of town so we weren't expecting much when we arrived. In fact, I seriously considered canceling the reservation when we pulled up. We were shocked by how nice the stay was though. Everything in this hotel is updated and very clean. Because of the location in the city, I would make sure the car is locked and would practice "street smarts" with some of the homeless wandering around. I would not let this scare you off though. I would definitely stay here again. Next time, I would request a room facing the pool for less noise from the street out parking lot. As others have pointed out, this hotel is very pet-friendly (the most pet-friendly hotel I've ever been to). Overall, a surprisingly great stay!

  • Stayed August 2013
    • Value
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Helpful?
Thank bchandhhh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
In-House_Coordinator, Manager at Best Western Plus ClockTower Inn, responded to this review, 29 August 2013
bchandhhh,
Whenever we drive into downtown from out of town we always think the same thing, "Why did they have to put so many eyesores on your way into downtown". I am glad your forged on and were pleasantly surprised by our property. We continue to upgrade our property to meet the needs and tastes of the modern traveler so their stay is always relaxing and pleasant. I am glad you exercised "street smarts" and locked your car, but believe it or not downtown Billings has the least amount of break-ins in all of Billings. Finally I am glad you enjoyed our Director's Of Goodwill (D.O.G's) as they really do make the place extra special. Hope you come to see us again next time you stop through Billings
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960 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (129)
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English first
Minneapolis, Minnesota
1 review
Reviewed 28 August 2013

Staff was courteous and better than average helpful. Assistant walked me to my parking space and helped in getting my truck into a good parking spot. Hotel/Lobby and our room were clean and the beds and pillows were extremely comfortable. We had a great relaxing 1-nite stay. Also, they had no issue accommodating us with our dog too.
Bonus was a very good restaurant attached to the hotel with fantastic breakfasts. I will always stay at the BW Clock Tower from now on when in Billings, MT.

Room Tip: Although off the freeway (located downtown) it was quiet and relaxing.
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  • Stayed August 2013, travelled with family
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Helpful?
Thank D J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
In-House_Coordinator, Manager at Best Western Plus ClockTower Inn, responded to this review, 29 August 2013
DJ,
I am really glad to see you enjoyed our property and that we were able to assist you in finding a good parking spot. As it has been mentioned we are downtown and as such parking can be tight, but we try our best to accommodate all of our guests. I am also please to see you enjoyed the beds and pillows as they are probably two of the most important items in any room which is why we try to ensure they are up to PAR. Lastly, I hope you had a great rest of your travels with your dog.
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Great Falls, United States
1 review
Reviewed 27 August 2013

Nice hotel, parking is difficult especially if driving a pickup or larger vehicle, ease of access to the hotel is problematic. Not my first choice when visiting the Billings MT area. Key system for the rooms and upper floor access is much better than several other hotel chains.

  • Stayed August 2013, travelled with friends
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Review collected in partnership with Best Western

Helpful?
Thank Dwayne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
In-House_Coordinator, Manager at Best Western Plus ClockTower Inn, responded to this review, 29 August 2013
Dwayne M,
Thank you for your comments. I can understand your parking concerns with regards to parking large vehicles as I personally drive an Expedition every day and sometime parking my over sized vehicle can be a tight fit. I am also glad you enjoyed our new RFID locks which don't demagnetize and are overall easier to use. Once again thank you for your comments and hope you come back again.
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Houston, Texas
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 August 2013

Luxurious towels and wash cloths. comfortable and clean room.. Poolside, but quiet. Breakfast at next-door restaurant good ( Huge Montana pancakes) with ticket, but was very busy our day there. Go early if possible. Downtown across from bus station.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
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Helpful?
Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
In-House_Coordinator, Manager at Best Western Plus ClockTower Inn, responded to this review, 26 August 2013
James B,
It is great to read how much you enjoyed your stay at our property from the towels the our on-site restaurant which you are correct does serve huge pancake. We hope you come back again.
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Pocatello, Idaho
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 17 August 2013

After 10 hours on the road on a motorcycle, we were worn out and looking for a place to stay. The front desk staff was fantastic. She was very efficient getting us checked in and into our nicely remodeled air conditioned rooms. I stayed here once in 2006 and the rooms were nothing special at that time. This time I found that the hotel has been remodeled and is above average for what you would expect from this type of hotel. The pool is also newly remodeled and is an outside pool on the second level. The courtyard around the pool is nicely decorated and you would never know that you are right downtown in Billings. Very nice place with a fantastic staff....

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Svv5087
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
In-House_Coordinator, Manager at Best Western Plus ClockTower Inn, responded to this review, 19 August 2013
Svv5087,
Thanks for taking the time to review our property. We are always trying to keep our rooms clean and up to date and it is nice that you were able to see what we have been done over the past 6 years. In fact we are scheduled for another major renovation which will include another 30 rooms, a new pool, and the addition of a second elevator to service. We are always trying to increase the service and value we provide to our guests and appreciate you taking the time to review our property.
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Sheridan,WY, United States
1 review
Reviewed 17 August 2013

Great hotel, just love it.This hotel is right downtown in Billings. Very close to lots of fine dining and entertainment.A lot of history is all around this area of town, the old train depot for example as wel as museums, etc. Also, Billings is a good send off point from which to explore surrounding areas such as the Little Big Horn battlefied or Custer's Last Stand as it used to be known as. About an hours drive south into north eastern Wyoming is all it takes to get you there.

  • Stayed August 2013, travelled as a couple
    • Value
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Review collected in partnership with Best Western

Helpful?
Thank Mark G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
In-House_Coordinator, Manager at Best Western Plus ClockTower Inn, responded to this review, 19 August 2013
Mark G,
Thank you for the review and we couldn't agree more! You mentioned everything we love about downtown with all the shopping, dining, and entertainment options there are downtown. In fact we have a Micro brewery tour as well so people can see and taste the culture of downtown. Thank you for your business and we hope you come back again.
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Butte, United States
1 review
Reviewed 16 August 2013

Rooms were very clean. The rooms by the pool are much quieter. Had some problems with noise in other areas of the hotel. Disappointed with no continental breakfast. A little difficult to access. Vending machines are very spread out.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Best Western

Helpful?
Thank Josh M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
In-House_Coordinator, Manager at Best Western Plus ClockTower Inn, responded to this review, 19 August 2013
Josh M,
Thank you for taking the time to let us and others know about your experience. I am glad to see that you enjoyed your stay and will look at ways of adding more vending machines so they are not so spread out. Once again thank you for your business and review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus ClockTower Inn

Property: Best Western Plus ClockTower Inn
Address: 2511 1st Avenue N, Billings, MT 59101-2320 (Formerly BEST WESTERN PLUS ClockTower Inn)
Phone Number:
Region: United States > Montana > Billings
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Billings
#8 Family Hotel in Billings
#10 Romantic Hotel in Billings
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus ClockTower Inn 2.5*
Number of rooms: 126
Official Description (provided by the hotel):
Featuring an outdoor pool, Best Western PLUS Clocktower Inn is conveniently in the center of the city of Billings, Montana. Guests of the hotel can enjoy freshly baked goods at Stella's Kitchen and Bakery, on-site. Comfortably designed, each guest room at the hotel features a refrigerator, cable TV, and free Wi-Fi access. The private bathrooms come with a bathtub or shower and free toiletries. After a long day of exploring the sights of Billings, guests at Best Western PLUS Clocktower Inn can unwind in the hotel's sauna. Added amenities available here include a complimentary airport shuttle, a 24-hour front desk, and a business center. Yellowstone Art Museum is a 7-minute walk away, and a number of federal and state government buildings, as well as financial institutions, can be reached in a 5-minute walk. Zoo Montana is 12.2 miles from the hotel. Free parking is offered at this Best Western. Billings Logan International Airport is 3 miles away. ... more   less 
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Also Known As:
Best Western Plus Clocktower Hotel Billings
Best Western Billings
Best Western Clock Hotel
Billings Best Western
Best Western Plus ClockTower Inn Billings, Montana

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