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“Great place to stay” 5 of 5 bubbles
Review of BEST WESTERN PLUS ClockTower Inn

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BEST WESTERN PLUS ClockTower Inn
Ranked #6 of 51 Hotels in Billings
Certificate of Excellence
Felton, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great place to stay”
5 of 5 bubbles Reviewed 12 October 2013

The working staff at this motel are great. This motel has been here for some time but you would never know it upon entering your room. Every thing was like new in our room the bed the furniture very large screen TV. Bathroom like new. The motel is very close to many very good restaurant

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Michael Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
In-House_Coordinator, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review, 16 October 2013
Michael Z,
You are correct that our property is older which limits what we can do to the physical layout, but it doesn't mean we can't make sure our rooms are clean, modern, and comfortable. I am glad to hear you enjoyed our 42" flat screen TV's as well as all the furniture as well as the pillow top bed. I hope you come back to visit as there are always great new restaurants opening within walking distance.
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936 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (127)
Date | Rating
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  • English first
  • French first
  • German first
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  • Any
English first
Aliso Viejo, CA
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 9 October 2013

The Best Western Clock Tower Inn exceeded my expectations. My room was located on the second floor (above parking lot) and opened up on to a courtyard with the pool, pots of flowers and trees. You find artwork on dislay as well. The room was recently remodeled and comfortable. They have an agreement with seveal local restaurants where I recived a discount on my meal too. I arrived tired at the midpoint of a long driving route and left refreshed.

Room Tip: THe hotel did a great job im making my room quiet. I was on the second floor with a wall on the stre...
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  • Stayed September 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Liam92656
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
In-House_Coordinator, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review, 16 October 2013
Liam92656,
Thank you for the great review. We try to make sure every stay is a great one which is why we are pleased to hear you left refreshed and ready for the second part of your trip. Once again thank you for your wonderful comments.
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Bozeman, Montana
1 review
5 of 5 bubbles Reviewed 3 October 2013

Cannot say enough about the helpfulness of the staff in regards to keeping my dog (a Great Pyrenees) comfortable and happy! Everyone went out of their way to help me with some challenging timing and logistics issues. On their service alone, they should get 5 stars. The room was also nicely decorated and comfortable, and the grounds were very well-maintained. Will stay here every time I'm in Billings!

  • Stayed September 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lisa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
In-House_Coordinator, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review, 9 October 2013
Lisa T,
Your pup was a welcomed and lovable guest behind our front desk while you were at work, and if you ever have to travel down here again for work don't hesitate in bring her along. Once again thank you for your nice review and hope you have a great week.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sequim, Washington
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed 2 October 2013

We didn't stay here because when we tried to check in, we were told no 2 bed, first floor rooms were available. But for an additional $10 there were elevator access rooms available. Ten dollars to ride the elevator so that elderly people can get there luggage to their room seemed outrageous. We left and checked into the Crown Plaza one block away.

  • Stayed September 2013, travelled with family
    • 1 of 5 bubbles
      Service
Helpful?
Thank 2prickley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
In-House_Coordinator, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review, 3 October 2013
2prickley,
I am very sorry for the misunderstanding on why there was an extra charge of $10. While I can't speak specifically to your situation I would like to explain what the actual reason was for the charge. In order provide the best value possible and accommodate as many of our guests needs and requirements we have multiple room types of different sizes and varying costs. When you booked you had booked either a room with two double beds or our standard double queen room. When we were unable to get the type of room you booked on the lower floor we suggested an upgraded poolside room which is larger and recently renovated thus the $10 extra, and not for the use of the elevator which you commented on. We try very hard to make sure every guests stay is a pleasant one which is why we try to accommodate requests as much as possible but sometimes we are unable to if such requests are not made at time of booking. Lastly, we are two weeks away from starting construction which will add an elevator to service the area you are talking about and I promise we won't charge $10 to use it.
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sheldon, United States
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 1 October 2013

this is a very nice hotel located right downtown Billings. the parking is a little hectic and ther arent enough spaces for all of the rooms so parking is allowed at neighboring business. the down side is that you have to either find a spot in the morning of leave by 7am. there is no restaraunt on the premisis buyt you get a voucher for a great breakfast at a bakery in the same block. there a many great restaraunts within a couple of blocks with a great variaty of fair. the buildings and rooms are dated but are very well kept and are well stocked with all you will need for a comfortable stay.

  • Stayed September 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Marc B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anchorage, Alaska
Level Contributor
253 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 bubbles Reviewed 30 September 2013

I spent 4 nights here with my boyfriend on a recent trip home to visit my family and we were very happy with our choice. This hotel is in a great downtown location (close to food, shopping, and things to do), the rooms are clean and comfortable, and the staff is very friendly. This is a great place to stay and we will stay here again the next time we're in town.

  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Sarah V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
In-House_Coordinator, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review, 1 October 2013
Sarah D,
Thank you for taking the time to let us and others know about your stay. As a guest who stayed with us for multiple nights you definitely had many opportunities to experience our downtown as well get to experience what our property has to offer which is why I am glad to read we created a positive experience for you. We want every guest to have a great stay and a comfortable night's sleep. Once again thank you for choosing us and hope you come back again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eureka, CA
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 26 September 2013 via mobile

Very pleasant stay. Clean, quiet and very well maintained. Great location within walking distance of restaurants and bars. Plus they take pets! We walked a lot and enjoyed a great pizza from Guidos about four blocks away. Pug's Irish Pub is next door to Guidos and the perfect place to meet some locals. Very friendly.

Stayed September 2013, travelled as a couple
Helpful?
1 Thank bitman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
In-House_Coordinator, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review, 1 October 2013
bitman,
I am really glad to see you enjoyed not only our location but our property as well. I agree Guido's and Pug's are two really fun places downtown to go and have a slice of pizza and then a good drink. We hope you come back again to visit.
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Additional Information about BEST WESTERN PLUS ClockTower Inn

Property: BEST WESTERN PLUS ClockTower Inn
Address: 2511 1st Ave N, Billings, MT 59101-2320
Phone Number:
Region: United States > Montana > Billings
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Billings
#8 Family Hotel in Billings
#10 Romantic Hotel in Billings
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN PLUS ClockTower Inn 2.5*
Number of rooms: 126
Official Description (provided by the hotel):
Featuring an outdoor pool, Best Western PLUS Clocktower Inn is conveniently in the center of the city of Billings, Montana. Guests of the hotel can enjoy freshly baked goods at Stella's Kitchen and Bakery, on-site. Comfortably designed, each guest room at the hotel features a refrigerator, cable TV, and free Wi-Fi access. The private bathrooms come with a bathtub or shower and free toiletries. After a long day of exploring the sights of Billings, guests at Best Western PLUS Clocktower Inn can unwind in the hotel's sauna. Added amenities available here include a complimentary airport shuttle, a 24-hour front desk, and a business center. Yellowstone Art Museum is a 7-minute walk away, and a number of federal and state government buildings, as well as financial institutions, can be reached in a 5-minute walk. Zoo Montana is 12.2 miles from the hotel. Free parking is offered at this Best Western. Billings Logan International Airport is 3 miles away. ... more   less 
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Also Known As:
Best Western Plus Clocktower Hotel Billings
Best Western Billings
Best Western Clock Hotel
Billings Best Western
BEST WESTERN PLUS ClockTower Inn Billings, Montana

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