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“Older hotel, good area to visit bars”

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Best Western Plus ClockTower Inn
Ranked #4 of 51 Hotels in Billings
Certificate of Excellence
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Older hotel, good area to visit bars”
Reviewed 23 January 2014 via mobile

Overall it was a decent stay. Parking is not so good, and if you are in a motor home or pulling a camper, forget about it. The location is downtown off a one way street. There is no breakfast, but the attached restaurant is second to none!! There are a few nice brew pubs and casinos in walking distance, and it is a clean area of town. The room was ok. It was clean but in need of an upgrade. The room was also very small. Overall, because of the location, I would stay again.

Stayed January 2014, travelled solo
Helpful?
1 Thank Muttonboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
In-House_Coordinator, Manager at Best Western Plus ClockTower Inn, responded to this review, 27 January 2014
Muttonboy,
We do like to joke that we are withing walking distance of restaurants and stumbling distance from the bars so I am glad to see you enjoyed several of the great micro brews we have in downtown. I think you will be happy to hear we are currently gearing up for a remodel of many of our rooms which will include, new bathrooms, carpet, paint, and furniture.
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962 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (129)
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English first
Henderson, Nevada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 January 2014

What a great place to stay! The rooms were clean and beautiful. The food at Stella's next door was amazing and convenient. But what set this place apart was the friendly above and beyond service. From the front desk to the quick shuttle service taking us where we needed to go. Also, on our third night my son and I wanted to play cards and went down to the front desk to see if they had some.....they apologized that they did not..In 20 minutes there was a knock on our door and the front desk delivering us a new deck of cards! They actually went and bought some for us! Unbelievable customer service. We look forward to staying there again.

Room Tip: The suites are spacious and comfortable.
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Nicole B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
In-House_Coordinator, Manager at Best Western Plus ClockTower Inn, responded to this review, 27 January 2014
Nicole B,
Thank you for the nice comments! We truly do want every guests stay to be a pleasant one and will always try to go the extra mile when possible. Once again thank you for the wonderful comments and we look forward to seeing you again.
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Glendive, Montana
Level Contributor
14 reviews
6 hotel reviews
Reviewed 20 January 2014

Clean motel within walking distance of downtown entertainment. Close to Medical Facilities and airport.
Bedroom we has was a queen single, little small but for one or two nights not bad. Bathroom was clean and beds were comfortable.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Brandi A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
In-House_Coordinator, Manager at Best Western Plus ClockTower Inn, responded to this review, 27 January 2014
Brandi A,
Thank you for taking the time to let us and others know about your stay. If you come back to Billings during the summer I would suggest our Poolside King rooms as they are much bigger and are in a beautiful courtyard full of perennial flowers.
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Missoula, Montana
Level Contributor
4 reviews
4 hotel reviews
Reviewed 14 January 2014

This is a great hotel to stay at because of all things I look for in a hotel. Friendly and happy service. Everyone that you come in contact with from the front desk to the gal that cleans the rooms seems to love what they do. They are always asking if they can help in anyway. The rooms are very well done with comfortable beds. The hotel is also quiet and located downtown close to Stellas (Voted Best Breakfast in Billings in 2013), Jakes, Walkers, and some cool microbrew places.
Highly recommend this hotel for your next stay.

Room Tip: I have stayed their three times and every room is quiet
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  • Stayed January 2014, travelled on business
    • Value
    • Location
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Helpful?
Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
In-House_Coordinator, Manager at Best Western Plus ClockTower Inn, responded to this review, 16 January 2014
Mark W,
It is great to hear you have enjoyed your stay each time you have visited us in Billings. It is also great to see you taking advantage of our great location in relation to some of the best restaurants and bars Billings has to offer; We like to joke we are within walking distance of the restaurants and stumbling distance from the bars and Micro Brews.
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Wyndmere, North Dakota
Level Contributor
55 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 10 January 2014

Booked very late at night and left very early. Nice hotel, nice restaurant and great fd staff. Rooms are more like a motel and not a hotel. Surprised it was a Best Western Plus.. Not just a Best Western..

  • Stayed December 2013, travelled with family
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Helpful?
Thank Wyndmere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
In-House_Coordinator, Manager at Best Western Plus ClockTower Inn, responded to this review, 16 January 2014
Wyndmere,
You are correct that our open air layout is what you would most likely associate with a Best Western, but we feel the upgrades we doing with 42" flat screen TV's, heated flooring in the bathrooms, and rain showers in the ceiling among other amenities and services do raise the bar. I am glad you enjoyed your stay, and hope you come back again in the summer when our brand new heated outdoor pool is open.
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Eugene, United States
1 review
Reviewed 4 January 2014

Nice rooms and service, walk to a restaraunt that serves home made food. Not far from the colleges. The people are very nice and friendly. Big screen TV and other nice features in the rooms. Have stayed there many times and will go back to visit our daughter at college.

  • Stayed December 2013, travelled with family
    • Value
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Review collected in partnership with Best Western

Helpful?
Thank Jeff H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
In-House_Coordinator, Manager at Best Western Plus ClockTower Inn, responded to this review, 6 January 2014
Jeff H,

Thank you for taking the time to let us and others know about your experiences. We appreciate the kind words and am glad to hear we meet and exceed your expectations during each of your stays. As you are a parent of the college student I would like to remind you we do offer complimentary shuttle to and from the local colleges helping save on those rental car charges.
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Edson, Alberta, Canada
Level Contributor
3 reviews
3 hotel reviews
Reviewed 2 January 2014 via mobile

This hotel was very clean with modern rooms, the courtyard was very pretty with tables and chairs to relax outside if you so choose and the service was outstanding from the time we were greeted at check in until the time we left and got direction to where we wanted to go. This was my second stay in this hotel and I will definitely stay again on my next bike trip through Montana

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Collette A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
In-House_Coordinator, Manager at Best Western Plus ClockTower Inn, responded to this review, 6 January 2014
Collette A,

It is great to hear you enjoyed our Big Sky pool area which has ample seating and it surrounded by perennial flowers. I also think there is nothing better than being able to relax around the pool after a long bike ride and we look forward for your return next summer and will have a few updates I think you will enjoy. Hope you are staying warm up North.
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Additional Information about Best Western Plus ClockTower Inn

Property: Best Western Plus ClockTower Inn
Address: 2511 1st Avenue N, Billings, MT 59101-2320 (Formerly BEST WESTERN PLUS ClockTower Inn)
Phone Number:
Region: United States > Montana > Billings
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Billings
#8 Family Hotel in Billings
#10 Romantic Hotel in Billings
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus ClockTower Inn 2.5*
Number of rooms: 126
Official Description (provided by the hotel):
Featuring an outdoor pool, Best Western PLUS Clocktower Inn is conveniently in the center of the city of Billings, Montana. Guests of the hotel can enjoy freshly baked goods at Stella's Kitchen and Bakery, on-site. Comfortably designed, each guest room at the hotel features a refrigerator, cable TV, and free Wi-Fi access. The private bathrooms come with a bathtub or shower and free toiletries. After a long day of exploring the sights of Billings, guests at Best Western PLUS Clocktower Inn can unwind in the hotel's sauna. Added amenities available here include a complimentary airport shuttle, a 24-hour front desk, and a business center. Yellowstone Art Museum is a 7-minute walk away, and a number of federal and state government buildings, as well as financial institutions, can be reached in a 5-minute walk. Zoo Montana is 12.2 miles from the hotel. Free parking is offered at this Best Western. Billings Logan International Airport is 3 miles away. ... more   less 
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Also Known As:
Best Western Plus Clocktower Hotel Billings
Best Western Billings
Best Western Clock Hotel
Billings Best Western
Best Western Plus ClockTower Inn Billings, Montana

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