this should be a bw plus property and i can say this cause i have been a bw rewards customer for many years and i always stay at best western exclusevly even if i have to drive extra miles to get there or cut travel to stay at oneMore
this should be a bw plus property and i can say this cause i have been a bw rewards customer for many years and i always stay at best western exclusevly even if i have to drive extra miles to get there or cut travel to stay at oneMoreShow less
Thank you for you great comments and thank you for being a loyal Best Western member. We hope you come back this summer to enjoy all our updates to the property.
We found a great price online so thought we'd give it a try for a one-night getaway for myself and my children. We were absolutely pleased with the cleanliness of the room, the amenities were high quality (shower was amazing, towels were soft and fluffy), the lobby was beautiful. The only drawback was that part of our floor was under construction, and that you couldn't get directly to the lobby from our room without having your key card handy. Stella's Bakery across the parking lot was awesome for breakfast, and you get a 10% discount at several nearby restaurants if you present your room key.
So glad you enjoyed your little vacation and I hope you come back in the summer when our property really shines with out heated outdoor pool.
We stayed here for a wedding. From the outside looks are deceiving. But inside the rooms were very nice. They were clean and modern. The bathroom had heated floors which was great. Very nice shower which had 2 shower heads, a regular one which was high enough where I didn't have to duck down to wash my hair. It also had a rain shower head above.
I would suggest however to stay on the top floor. We were on the first floor and the people above us were quite noisy.
Also try the attached restaurant Stella's. Great food.
As the old saying goes, don't judge a book by its cover. I am glad you gave us a chance and not only delivered, but exceeded your expectations. We are currently renovating more rooms to include heated tile flooring, rain showers, and and increasing the lighting in the rooms. We enjoy guest feedback such as yours because it lets us know where we can improve and what is a big hit such as the heated tile flooring. I hope you come back again and visit.
I really enjoy staying at the Clocktower. If I am driving into Billings, or flying in and out of Billings, the Clocktower is my favourite hotel. It is easy to drive to from out of town, and it is the closest high-class hotel from the airport. Even though it is right in the middle of downtown, in easy walking distance of all amenities, it is a quiet place to sleep, which is most important. Always clean and comfortable with friendly staff to make your day
Thank you for the great comments. We try our best to make sure all our guests have a great time each and every stay and we especially love it when we have guests return. I hope you come back and visit us again during the summer when our property will be full of flowers and have 30 newly remodeled rooms.
Courteous and helpful staff ... great location ... comfortable beds ... Stella's Bakery & Restaurant next door is terrific for breakfast and lunch... for variety within walking distance of several good restaurants ... one being McCormack's on Montana Avenue ... Also within walking distance of the Alberta Bair Theater and the Yellowstone Art Museum. Doesn't get any better!
I am so glad to see our staff made you feel welcomed as we truly enjoy our jobs and the awesome guests who stay with us. I am also glad to see that you took advantage of our location and the proximity to some of the best restaurants Billings has to offer. I hope you will come back and visit us again this summer when Downtown Billings really comes alive.
Could hear everything right outside of door and along walkway next to room. The people in the next room sounded like they were in our room. Not enough bath towels. Floors really squeaky. However, the fitness room was exceptional to any I've seen. They had a bathroom with a shower in it. A good variety of exercise equipment. The lobby was very inviting and the staff was very helpful during checkout. They had an on site restaurant that we didn't get to experience because they were busy and lots of people waiting.