We checked into our room to find that the room had NOT been cleaned. There was trash on the floor (not vacuumed), leftover food in the mini fridge, open bar of used soap in the shower and when we climbed in bed there was hair in our beds. This tells me that the bedding hadn't been changed since the last customer slept there. When I talked to the girl at the front desk she offered to compensate us by moving us to a suite and vacuuming our room, which wasn't an option because we have two young children that were already ready for bed. They offered to take 10% off of our room. At breakfast we were visiting about it and there were other customers that were complaining about similar problems with their rooms. I would recommend to find a different place to stay. I will not be returning to this hotel. They lost our business!
- Official Description (provided by the hotel):
- The Econolodge is conveniently located off of exit 446 off of Interstate 90. Fast food as well as family dining are within a 5 block radius. We are centrally located to shopping and Billings area attractions. We are pet friendly, offer free wi-fi, guest laundry services, free continental breakfast, expanded cable and have an indoor jacuzzi and outdoor pool. ... more less
- Reservation Options:
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- Also Known As:
- Kelly Hotel Billings
- Econo Lodge Billings, Montana