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“Well rested..........”

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Fairfield Inn & Suites Billings
Ranked #26 of 51 Hotels in Billings
Gillette, Wyoming, United States
Level Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Well rested..........”
5 of 5 bubbles Reviewed 18 January 2014

I am a tow truck driver from Gillette,WY and had to take a vehicle to Billings. The weather was bad all the way up and was getting worse, so I decided to stay the night and the Fairfield was all that I needed. Great staff, breakfast and rooms. Was close to shopping and food.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Greggory F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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163 reviews from our community

Traveller rating
    58
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    32
    8
    5
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • German first
  • Any
English first
Phoenix, AZ
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed 18 January 2014

I usually do not complain about things beyond my control, but when my room gets cleaned ok then not ok and management has been notified, I start wondering who is in charge here. Also, I changed rooms to get away from the train noise and left a pair of swimming trunks on the shower curtain rail and they never made it back to me. Now these were black and navy blue swimming trunks, so I think its hard to confuse them with lily white bath towels. When I asked management to reimburse me for the loss they offered me Marriott Points. BFnD...I want my swimming trunks back!! Anyhoo...lock your bags when leaving the room and do not expect management to offer you any results, in what to me, represents theft.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Curtis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TMIHospitality, Manager at Fairfield Inn & Suites Billings, responded to this review, 21 January 2014
Dear Curtis B,
Thank you for taking the time to leave us your feedback. I want to apologize that you had a negative experience at my hotel. Also, I'm very sorry that we were unable to locate your item and that you were not satisfied with our resolution. It is our goal to impress our guests and I'm truly sorry that we were unable to meet this. I hope that if you find yourself back in the area, you will allow us another opportunity to earn your business.

Sincerely,
Nicole T.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ajax, Canada
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 6 October 2013

A little deceiving outside however the rooms and hotel are very clean. Staff is very friendly and helpful.

We chose this hotel because of the near proximity to the Billings airport and ability to use Marriott points to cover the room.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ALSto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TMIHospitality, Manager at Fairfield Inn & Suites Billings, responded to this review, 8 October 2013
Dear ALSto,
Thank you for your feedback of the Fairfield Inn Billings and for the kind words regarding my staff. We take great pride in our hotel and I'm glad that it shows through to our guests. Please come back and see us the next time you are in the area.

Sincerely,
Nicole T.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tacoma, Washington
Level Contributor
106 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 3 October 2013

I stayed here for 5 nights on a business trip in September. The room was clean, breakfast had many selections, including hot scrambled eggs and a meat (sausage patties, bacon, links), fresh fruit, cereals, breads, etc. The hotel is located in a newer area that has many stores, restaurants, coffee shops, etc. to frequent.

Room Tip: I used Priceline to get a room for $76/night. Otherwise, it is over $100/night.
See more room tips
  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank E J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sammamish, Washington
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 17 September 2013

Ashley at the front desk was awesome. She was able to comply with special request for a) feather-free room despite putting in the request early afternoon on day-of-check-in b) high floor away from elevator c) quiet room away from train. Apparently was quite full with many special requests and so we were appreciative.

Room: Clean room, bathroom & hotel premises. Comfortable bed.

Breakfast: Wife and kids enjoyed the breakfast, especially the fresh fruit! They were raving about it. I liked the scrambled eggs & sausage patties! Topped off with chamomile tea + honey!

Will stay again when next in Billings!

Room Tip: Request away from train: front of hotel.
See more room tips
  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nicolas98075
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spokane, Washington
Level Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 10 September 2013

Clean - comfy bed - flat screen all the amenities - coffee - great breakfast - sausage patty - scrambled eggs - waffles - salsa fresh fruit - cookies in the afternoon - very friendly staff
nice business area - pool - spa - workout room - change spa to saline - beware of trains behind the hotel.

Room Tip: Stay on the top floor
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  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mcjolley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thermopolis, Wyoming
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 5 September 2013

Have stayed at this property several times--mostly, I must add, using my Marriott points. Never found the facilities and staff anything but first class. Highly recommended for travelers--especially those on the job. Excellent breakfast with cooked entrees and a host of other choices. Staff responds to individual requests with good graces and alacrity. Again, recommended!

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites Billings

Property: Fairfield Inn & Suites Billings
Address: 2026 Overland Ave, Billings, MT 59102-6453
Region: United States > Montana > Billings
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotel in Billings
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Fairfield Inn & Suites Billings 2.5*
Number of rooms: 63
Official Description (provided by the hotel):
The Fairfield Inn & Suites hotel in Billings, MT is located minutes away from many area businesses and attractions. The hotel is conveniently located off of I-90 and an easy commute to: MSU Billings, Rocky Mountain College, MetraPark, Rimrock Mall, Pictograph Cave State Park, Beartooth Highway and Zoo Montana. The hotel offers free Wi-Fi and complimentary breakfast each morning. The Fairfield Inn & Suites also offers an on-site fitness facility, indoor pool and laundry room service. ... more   less 
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Also Known As:
Fairfield Inn Billings Hotel Billings
Fairfield Billings
Billings Fairfield Inn
Fairfield Inn & Suites Billings Montana

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