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“Good Stay. No surprises.”

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Baymont Inn & Suites Billings
Ranked #29 of 51 Hotels in Billings
Reviewed 22 October 2013

Staying in Billings overnight for a shopping trip. This hotel was clean and proved sufficient for my purposes. Hotel appeared a bit outdated but had updated parts to it. Older carpet and perhaps painting but room was neat and tidy. Bedding was also nice and appeared updated. Bathroom was a bit smaller but sufficient. Seemed fairly quiet during the night except for air traffic heard intermittently. They do have an indoor pool that was open until I believe midnight and it appeared well kept too. Room did have a small fridge but no microwave. Complimentary breakfast had various foods and was good. Easy check in and check out. Very welcoming staff. Hotel is located in a kind of cul-de-sac with a few other hotels but in an excellent locations regarding shopping and restaurants. All in all good hotel for the price and it is always appreciated when no surprises are encountered during travel. Got what I expected and what I payed for and I'm grateful for it! Would recommend for those looking for a decent/adequate place to stay. Nothing over the top special but definitely adequate.

  • Stayed: October 2013, travelled with friends
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Thank Amanda U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chad D, General Manager at Baymont Inn & Suites Billings, responded to this reviewResponded 23 October 2013

Amanda C,

Thank you for taking the time to let us know about your stay on TripAdvisor, we really appreciate it. I'm glad to hear that everything went well with your stay, and that no surprise issues arose while you were here. We did recently replace all of our bedding including those new cozy comforters. We have also noticed out carpets are getting a little worn, and are looking into replacing them next summer. We hope you choose us again for your lodging needs when back in Billings, and we look forward to seeing you again. Have a great day and safe travels in the future.

Chad DeBuff
General Manager

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366 - 372 of 457 reviews

Reviewed 16 October 2013

We had a problem reserving rooms online at Choice Hotels website. When we mentioned this at check-in, the desk clerk immediately upgraded our room for the inconvenience. Fantastic! The motel was clean and even smelled fresh. Our room was super--a nice size with all the conveniences working efficiently . The motel was quiet overnight, and in the morning, a wholesome hot or cold breakfast awaited us. I, especially enjoyed bring able to take a walk around the pond which was adjacent to the motel, enjoying the ducks as well as the walk. Since our GPS wasn't current, we did find the access road was difficult to locate. Many good restaurants are nearby. We enjoyed our stay and plan to stay here the next time we drive to Billings.

  • Stayed: October 2013, travelled as a couple
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Thank bottlynn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chad D, General Manager at Baymont Inn & Suites Billings, responded to this reviewResponded 18 October 2013

Bottlynn,

Thank you for taking the time to let us know about your stay on TripAdvisor. We are so glad to hear that you enjoyed your stay here with us! We are under new Ownership and Management so we are very proud of the changes we have made to improve our hotel. We have improved out breakfast a lot as we believe that it is a very important part of any hotel stay. For the guest reading reviews a few thing we serve are; biscuits and gravy, fresh waffles, scrambled eggs, french toast, and so much more. We are also glad to hear you enjoyed the ducks just as much as we do, sometimes we even get geese visit out little pond. We are glad to hear that you will be looking to stay with us again when you visit Billings. And we will be awaiting your return. Have a good day and safe travels in the future.

Chad DeBuff
General Manger

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Reviewed 27 September 2013

The stay here was great. Popcorn and cookies were in the lobby when we checked in. Guy at counter, I believe his name was Zack was very kind and helpful. Room was very clean with a cozy bed and a really nice comforter. In the morning the manager was walking around trying to try emails, something to do with corperate surveys. We chated for a bit and I learned how hard they have been working to improve the hotel. Don't know if it was bad before but I sure did enjoy my time here. The only negative is I think the dinning area needs updated chairs and tables.

  • Stayed: September 2013
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Thank SeanPDS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chad D, General Manager at Baymont Inn & Suites Billings, responded to this reviewResponded 30 September 2013

SeanPDS,

Thank you for your comments on TripAdvisor, we appreciate you taking the time and letting us know how your stay was. We have recently added the popcorn and cookies and think it is a great item for guests to enjoy while they are checking in and through out the night. Our beds and all bedding are new and were only purchased this summer to ensure our guest have a restful nights sleep. Thank you for staying with us and i hope to see you again soon when you come back to Billings.

Chad DeBuff
General Manager

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Reviewed 26 September 2013

We were 9 days into our cross country trip. We had been on the road, sightseeing all day. We were lucky to find the Comfort Inn with vacancies. We do favor Choice Hotels for their consistency in service & value. Jennifer, on the front desk, was so friendly, efficient & helpful. She even upgraded our room at no additional cost. You could tell she loved her job & took great pride in delivering excellent service.There was popcorn & fresh cookies in the lobby when we arrived. The room was large & comfortable, equipped with refrigerator & microwave. The property is off the main highway which provided a quiet night's sleep in the comfy bed. Just a real treat, after being on the road. Would highly recommend & would not hesitate to return if ever in the area again.

  • Stayed: September 2013, travelled as a couple
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1  Thank Alice R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chad D, General Manager at Baymont Inn & Suites Billings, responded to this reviewResponded 27 September 2013

Alice R,

Thank you so much for your comments on TripAdvisor. We appreciate you staying with us and taking the time to let us know about your stay. I'm so glad to hear that you enjoyed the service here, and that front desk was very helpful. It would be our pleasure to serve you again when you come back through Billings. Thank you again, and we hope to see you soon.


Chad DeBuff
General Manager

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Reviewed 26 September 2013

I am a Choice Hotel member, and have not ever had such a terrible stay as we had in Billings. 1st I paid for a King Suite, it did not have a refrig or micro wave. Waited for 2 hrs before they showed up. No TV guide, they printed 6 sheets with just the station on it, but did not note the network. Very confusing. The floors creaked above us all night, and the toilet ran all night, due to a leaky tank. Staff had no clue on what to do. I contacted Choice and complained, all I got was a Survey from the hotel, in which the manager gave every excuse under the sun, but that's about it. Choice did nothing either. Go AmericInn, we did and they are great.

Room Tip: Stay away from 119
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  • Stayed: September 2013, travelled as a couple
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Thank BDU2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chad D, General Manager at Baymont Inn & Suites Billings, responded to this reviewResponded 27 September 2013

BDU2013,

Thank you for your comments on TripAdvisor, we appreciate you taking the time to fill out the survey. I'm glad to hear that they did get you a fridge and a microwave in your room, not all of our rooms have that amenity. But as a choice privilege member we get you everything you need. Our T.V. provider was recently bought out and they changed the channel line up so unfortunately we had to throw them away and are awaiting the arrival of new ones, I'm glad to hear my front desk agent took the time to print you off a channel listing. Next time you stay with us please let the front desk know if someone is making to much noise above or around you so we can address it with that guest. You can also make special requests like second floor, and need a fridge to assure you are given a room that meets your needs. Thank you and we hope to see you soon.

Chad DeBuff
General Manager

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Reviewed 25 September 2013

Staff was very friendly from check-in till check-out! Best breakfast I have had at a comfort inn. Staff was also very helpful with directions and places to go for entertainment. Very quiet at night and the pool is open until midnight which was awesome! Lots of ducks outside to feed. Nice part of town too so you dont have to worry about theft

  • Stayed: September 2013, travelled with family
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Thank Shelby W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chad D, General Manager at Baymont Inn & Suites Billings, responded to this reviewResponded 30 September 2013

Shelby W,

Thank you for your comments on TripAdvisor, we appreciate you taking the time to let us know about your stay. We are so glad to hear that you enjoyed your stay! We have improved out breakfast and offer more than the brand requires. For the review readers we offer scrambled eggs, breakfast ham, french toast, fresh waffels, fresh fruit and many more items. We look forward to seeing you again Amanda! Please let us know if you need any help with further reservations.

Chad DeBuff
General Manager

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Reviewed 21 September 2013

The Comfort Inn was similar to others. It was obvious that the staff went out of their way to be friendly and helpful. They seemed to really appreciate their jobs. There was fresh popcorn in the lobby when we arrived and fesh cookies when we came back from dinner. Chad the manager was very helpful with directions and information.

  • Stayed: September 2013, travelled with family
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1  Thank Debi J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chad D, General Manager at Baymont Inn & Suites Billings, responded to this reviewResponded 22 September 2013

Debi J,


Thank You for your comments about your stay with us on TripAdvisor. I'm so glad to hear that you enjoyed your stay with us. We do all work very hard, and at the end of the day appreciate seeing our guests leave happy. I'm thrilled to know that my directions and information were of use to you! It was our pleasure having you here in the hotel, and we do hope to see you again when you come back through Billings!

Chad DeBuff
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Baymont Inn & Suites Billings

Address: 2030 Overland Ave., Billings, MT 59102-6453
Phone Number:
Region: United States > Montana > Billings
Amenities:
Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Business Hotel in Billings
Price Range: £45 - £83 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Baymont Inn & Suites Billings 2*
Number of rooms: 60
Official Description (provided by the hotel):
Billings offers many great attractions and sites found in larger cities, while still offering small-town Montana hospitality. For the culturally minded, popular attractions are nearby, like the historic Moss Mansion and the Yellowstone Art Museum. For the adventurous, Pictograph Cave State Park will surely impress. Whether traveling for business or pleasure, the Baymont Inn & Suites will exceed all your expectations. We have everything you need to make your stay enjoyable. ... more   less 
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Also Known As:
Comfort Inn Billings
Billings Comfort Inn
Baymont Inn & Suites Billings Montana

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