We had reserved a king room for 2 nights . It sounded like a neat place to just stay and relax. Our room was very dark; one exit was to the courtyard parking lot; the other inside.
After I had a shower the next morning, the water started to pour from the ceiling. I quickly got my husband up and I went down to the office. The girl on duty there informed us that there had been a note telling staff to NOT rent the room as there was a problem with a water leak in the bathroom and also a note on the computer. The girl agreed to move us and told us that she had upgraded us. The new room was better, in that there was no leak and that it had most likely had been refurbished-not really an upgrade, but at least no leaks . The big problem was that we had to pack our suitcases and carry the bags up the stairs (not always easy for seniors). Overall, not a very good experience. Too bad that the communication between staff was so bad. The hotel was not busy either.Not a relaxing visit for us, which was the main purpose of the stop.
I would not stay there again and would not recommend it to anyone.
- Official Description (provided by the hotel):
- The Dude Rancher Lodge is an historic downtown Billings hotel. We are proud to be listed in the National Register of Historic Places, which is America’s official list of important properties that provide a valuable link to the past and have been deemed worthy of preservation. Built in 1949, our hotel near downtown Billings is a rustic ranch that features weeping brick mortar and full-length porches. Our interior is designed with knotty pine paneling, custom-built western-style furnishings, decorative lampshades and carpeting that is adorned with the brands of local ranchers who originally invested in the property. ... more less
- Reservation Options:
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- Also Known As:
- Dude Rancher Hotel Billings
- Dude Rancher Lodge Billings, Montana