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Holiday Inn Express Hotel & Suites Bozeman West
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Reviews (403)
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All reviewscinnamon rollssmall gymbusiness centernice roomearly checkyogurtshuttle servicestay there againthird floorstaff was friendlyvery nice hotelclose to the airportindoor pooldecent breakfastbeds were very comfortablecookiesconvenient location
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Reviewed 16 July 2009

Following a week in West Yellowstone, we stayed overnight at the Wingate in order to catch our late morning flight out of the Bozeman Airport. Our drive from West Yellowstone to Bozeman was shorter than expected so en route we called the Wingate to inquiry about an early check-in. Jeff, the on duty manager quickly said "no problem" - both rooms were ready for us which was a pleasant surprise that opened up the day for us. We were shocked to learn that the hotel is 10 years old as it presents as far newer. It is clean, modern and offers a free expanded continental breakfast. The beds were very comfortable. Unfortunately there was no time to use the pool or fitness center but both appeared clean and more than adequate, particularly the pool and whirlpool area. Free airport shuttle service is offered but we kept our rental car and dropped it off prior to our flight departure. The moring of check out Jeff and another young man at the front desk inquired about our horseback riding plans of the previous day and if we were pleased with our hotel stay. The staff is friendly professional and concerned about their guests. This is a well-run hotel with well-trained staff. Kudos to Amanda, the general manage for training and maintaining well.

  • Stayed: July 2009, travelled with family
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Thank jazzbird925
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BryceBaker, Manager at Holiday Inn Express Hotel & Suites Bozeman West, responded to this reviewResponded 21 July 2009

Thank you very much and we hope the next time you are around the Bozeman or Yellowstone area you will stop by and see us! Also hopefully the weather will cooperate more with us so you can enjoy the horseback riding!

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Reviewed 13 July 2009

The staff at this hotel is always friendly and willing to help with whatever needs I had. The breakfast was yummy and the beds were SO comfy. A beautiful stay in a beautiful town : )

  • Stayed: April 2009, travelled as a couple
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Thank lesalee24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BryceBaker, Manager at Holiday Inn Express Hotel & Suites Bozeman West, responded to this reviewResponded 14 July 2009

Thank you for the great review and I will compliment our staff! We work hard to keep the breakfast fresh and we are always looking for more ways to give the customer a better experience here at the Wingate by Wyndham.

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Reviewed 10 July 2009

We discovered Wingate during our travels this week and actually changed reservations at another hotel to stay here. We felt like the whole experience was just awesome: from the extremely fast and friendly check in & check out, to the thoughtful design of the hotel layout, the spacious rooms with seemingly every amenity, the super comfortable beds and the excellent breakfast spread. We had to call the front desk twice with minor issues and each was handled within minutes. We just aren't use to that high level of customer experience in this price-range. I rarely give out 5 stars but this hotel earned it.

  • Stayed: July 2009, travelled as a couple
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Thank Substrata23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BryceBaker, Manager at Holiday Inn Express Hotel & Suites Bozeman West, responded to this reviewResponded 13 July 2009

Thank you for the compliments! We are extremely happy you enjoyed your stay with us. We hope to see you the next time through bozeman! Also I will compliment our entire staff for you as well.

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Reviewed 1 July 2009

All show - no go
Most uncomfortable room ever. Mattress installed when hotel built and never changed. nice room arrangement does not make up for lack of comfort. Main purpose of hotel room is sleep

too noisy

  • Stayed: June 2009, travelled on business
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Thank Mary1016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BryceBaker, Manager at Holiday Inn Express Hotel & Suites Bozeman West, responded to this reviewResponded 7 July 2009

I apologize for your unpleasant night sleep. We purchased new beds 2 years ago and have faithfully maintained and flipped the beds in all our rooms both as a Wyndham standard and a personal standard of ours. We hope you will give us another chance the next time you make it to Bozeman to let us make a GREAT second impression.

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Reviewed 18 June 2009

to the time we left.
The hotel is nice, it has pool, fitness center, also a business center completely free (as weel a free internet connection in all rooms)
The room is big, with very confortable bed, also a big bath with all the facilities you may need. It has refrigerator and microwave.
You also can find a good complimentary breakfast.
Although it's not located in the center of the town, you have fast entering to the highway and a large mall just in front.

  • Stayed: June 2009, travelled as a couple
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Thank Nu327
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BryceBaker, Assistant General Manager at Holiday Inn Express Hotel & Suites Bozeman West, responded to this reviewResponded 30 June 2009

Thank you for the great compliments and we are glad you not only enjoyed your stay here at the Wingate by Wyndham but that you enjoyed the surrounding area and Bozeman. We hope to see you again whenever you can make it back from Barcelona!

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