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“Good Stopover!” 5 of 5 bubbles
Review of Holiday Inn Express & Suites Butte

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Holiday Inn Express & Suites Butte
Ranked #4 of 14 Hotels in Butte
Certificate of Excellence
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Good Stopover!”
5 of 5 bubbles Reviewed 31 December 2013 via mobile

This feels like a brand new property. We stopped because we were too tired to travel one more mile, so had no expectations. What a great find! Spotlessly clean, gracious staff and well appointed rooms with perfect beds. Free breakfast included pancakes, biscuits and gravy, a wide variety of muffins and bagels, plus the usual beverages. Amazingly good cinnamon rolls. We'll plan on this stop next time through.

Stayed December 2013, travelled as a couple
Helpful?
Thank Zillbilly1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brandi d, Front Office Manager at Holiday Inn Express & Suites Butte, responded to this review, 7 January 2014
Thanks for the great review!! Actually we are fairly new, we opened July 9th, 2013. Its been very exciting. We are so happy we could meet all your needs! The Executive Head Housekeeper, Amy, works extremely hard with her staff to make sure the Hotel is in tip top shape. Joey the Breakfast Bar Manager also takes great pride in his work, in making sure the breakfast area has nothing but fresh, delicious breakfast. We are very excited you plan to stay with us again in the future. All of us at the Holiday Inn Express in Butte Montana look forward to making sure your next stay will be even better.
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268 reviews from our community

Traveller rating
    198
    52
    14
    1
    3
See reviews for
90
76
10
51
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • Any
English first
colorado
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 6 December 2013

We are so deighte with our night stay at this hotel, we ony wish it would have been many nights instead of just one. Sean the head clerk too awesome care of finding just the right room for us. Great deal, and it was a very restful we were delighted.. easy to find and lot of friendly people.
Thanks to Seam we will be back the next time we are in town.

Room Tip: Don't pass on this night sleep you owe it to yourself.
See more room tips
  • Stayed November 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank vicluth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brandi d, Front Office Manager at Holiday Inn Express & Suites Butte, responded to this review, 11 December 2013
Thank you so much for the kind review. We will definitely let Sean know how pleased you were with him. We are very happy to hear you enjoyed your stay.
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Seattle, Washington
Level Contributor
507 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
5 of 5 bubbles Reviewed 26 November 2013

After a very long nine hour drive from Seattle, WA. The receptionist was very understanding and welcoming. We were given help with our luggage to our room and I might add a very nice room.
The room was quiet and large. Very nice for three people.

  • Stayed October 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brandi d, Front Office Manager at Holiday Inn Express & Suites Butte, responded to this review, 28 November 2013
Thank you so much!! We try very hard to make sure our guest are comfortable.
When you have been on such a long ride, the last thing you want to do is carry all of your luggage to your room. It was our pleasure here at the Holiday Inn Express Hotel in Butte, to make sure your stay was cozy.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Valier, Montana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 November 2013

We have stayed at the Holiday Inn in Butte 2 weekends in row. It is the very very best hotel I have every stayed in. The staff was awesome and so very helpful as we were there for a funeral. The suites are like being in your own little apartment. They have thought of everything. The rooms are super comfy, clean, and quiet very very quiet. The breakfast room served not only the best coffee and cinnamon rolls everyday but a full breakfast to boot and if you were in hurry they would pack what you wanted to take with you. If plan on being in Butte this is the best place to stay.

  • Stayed November 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brandi d, Front Office Manager at Holiday Inn Express & Suites Butte, responded to this review, 14 November 2013
We are sorry to hear that your trip was to attend a funeral. However it was our pleasure to be able to make you comfortable during this time. We never know what our guests may be going through in their personal life's. So we try very hard to make sure all our guests feel at home and are satisfied. Thank you so much for the kind words from all of us at the Holiday Inn Express Hotel in Butte Montana.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sequim, Washington
Level Contributor
100 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 bubbles Reviewed 4 November 2013

I wasn’t planing on staying in Butte. I ended up staying in town for 2 nights. Yes it is a very nice, new HIE, so of course the rooms are great and everything was clean. Everything worked and the breakfast room was actually pretty good for a HIE. Always stocked and they served nice selection, the coffee was very good.
All that being said.....
The thing the impressed me the most was the staff. Everyone was nice. Everyone I encountered was friendly and helpful. I didn’t encounter any fake friendly hotel double talk that most hotels seem to train the staff to do at so many places. Their helpfulness was genuine and always (at least for me) yielded a positive outcome. Sean was very good, he said he would take care of some things for me and put that in place. I had to trust it would work out and it did. It required passing on a task on to the morning desk and when I checked back the next morning it was done! In a world where most hotel desks can barely find a reservation and get you checked in! It was nice to encounter a front desk that knew what I needed before I knew I needed it. Helped me out with a few things and were more than happy to do it. So yeah! It’s nice and new hotel, but without the well trained friendly staff it would be just be another highway hotel.
To everyone I talked to from maintenance and housekeeping, to the front desk, Thanks for being so nice. I didn’t feel stuck in Butte!
I left Butte well rested and would gladly stay here again.

  • Stayed October 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LightingBolts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brandi d, Front Office Manager at Holiday Inn Express & Suites Butte, responded to this review, 4 November 2013
Wow!! Thanks a bunch! We honestly do want to make our guests feel welcome and comfortable. We try to put ourselves into the guests shoes, and treat them how we would want to be treated. So its so wonderful to hear that we are all living up to our standards. Thanks again for the kind words.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Spokane, Washington
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 29 October 2013

We were passing through from Washington state heading to Georgia and had to stay a few extra days due to bad weather. Sean at the front desk has been very helpful and has made sure that all of our needs have been met. The property is amazing and all of the staff is wonderful. I hope the next Holiday inn express we stay at will be as nice as this one.

  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sgoodson2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montana
Level Contributor
93 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 24 October 2013

This property is almost brand new, and is very nice because of that. However, as far as Holiday Inn Expresses goes it is on the lower end of their chain. No evening appetizers, cookies at bed time, and nothing special for breakfast. My biggest complaint was that my room didn't have a fridge or microwave in every room; I mistakenly assumed this property was like every other one and these were standard amenities. I was traveling with my young son and needed somewhere to keep him food cold. When I inquired at the front desk they said they could give me an upgrade to a suite that had one for a discount. I won't be back.

Room Tip: Don't stay here just because it is a new property.
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  • Stayed October 2013, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Tesssa U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brandi d, Front Office Manager at Holiday Inn Express & Suites Butte, responded to this review, 28 October 2013
We are sorry to hear that your stay at our hotel was unsatisfactory. These comments are very appreciated. Its the best way for us to see what we need to work on. We will communicate with our owners to try and improve these areas. Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express & Suites Butte

Property: Holiday Inn Express & Suites Butte
Address: 2609 Harrison Ave, Butte, MT 59701-3759
Phone Number:
Region: United States > Montana > Butte
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 14 Hotels in Butte
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express & Suites Butte 2.5*
Number of rooms: 84
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express and Suites Hotel in Butte, MT, The hotel is perfect for both business and leisure travelers staying in southwestern Montana. We are conveniently located at the intersection of Interstates 90 and 15 right off the Harrison Ave. exit. The hotel is near a variety of local shopping and restaurants. Experience all that Montana has to offer. Butte, MT is centrally located between Glacier National Park and Yellowstone National Park. Enjoy Butte's rich mining history by stopping at the World Museum of Mining or view the massive splendor of the Berkley Pit Mine. The Holiday Inn Express and Suites Butte hotel is also the perfect location for year round events including the Montana Folk Festival, Evel Kneivel Days, The Freedom Festival, and St. Patrick's Day. Our Hotel features 84 spacious guestrooms including 23 suites, with 42" HDTVs, free wired and wireless high-speed Internet, complimentary hot breakfast featuring our signature pancakes and cinnamon rolls, business center, guest laundry, fitness center, meeting space, and indoor pool and spa. Stay Smart at the Holiday Inn Express & Suites Butte, ... more   less 
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Also Known As:
Holiday Inn Express & Suites Butte Montana

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