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“Sandi McT”

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Best Western Plus Butte Plaza Inn
Ranked #2 of 15 Hotels in Butte
Certificate of Excellence
VICTORIA
Level Contributor
4 reviews
4 hotel reviews
“Sandi McT”
Reviewed 14 July 2014

Very nice location. Extremely pleasant staff when checking in. Beds were very comfortable and the air conditioner was quiet making the stay exceptionally relaxing. We enjoyed the large selection for breakfast. Would definitely stay here again.

  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SANDRA M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwbpi3500, Front Office Manager at Best Western Plus Butte Plaza Inn, responded to this review, 16 July 2014
Dear Sandra,

I am thrilled to hear that you enjoyed your stay! We greatly appreciate your business and hope that you will come back and see us again soon!

Take care,
Tessa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,054 reviews from our community

Traveller rating
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343
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132
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (132)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Bozeman, Montana, United States
Level Contributor
87 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 14 July 2014

This is the usual Best Western--well kept facility with congenial staff and a great breakfast. From first entry at the front door, the staff was very gracious, went out of their way to make arrangements to store our bicycles, and make us feel welcome. We have stayed at this facility several times and my only complaint is the price keeps going up. There are better values for the dollar in Butte.

Room Tip: Any room us unbelievably quiet. Staff will work with you for ideal accomodations
See more room tips
  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Gary A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwbpi3500, Front Office Manager at Best Western Plus Butte Plaza Inn, responded to this review, 16 July 2014
Dear Gary,

Thank you for choosing our property to stay at during your time in Butte! We greatly appreciate your business and look forward to seeing you again soon.

Take care,
Tessa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aubrey, TX
Level Contributor
98 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 14 July 2014

Best Western's BIGGEST limitation is an inconsistency across the brand. You'll find things you like with things that need work, but I hate the inconsistency in hotels. You never know just what you will get with Best Western. On par, the hotel was "ok" relatively clean but room had a banging noise like a washing machine out of balance. I know the room was not near the laundry, but that's what it sounded like, on and off all day and evening. Check in was slow, then needed a baggage cart of which there were none to be found. The front desk called someone to get carts to the lobby, but took between 15 and 20 minutes just waiting for a baggage cart. While waiting in the lobby, several more guests were checking in and they were stacking up behind the one counter person. Finally another came to help, but really noticed the inefficiency of check in service. I don't know how a front desk clerk cannot notice 8 people standing in a single line, but somehow they manage to ignore the situation.

Room was comfortable and clean, mattress left something to be desired, so it just gets my "ok" rating. The breakfast was the typical bland servings of the free breakfast, but there is a Perkins Restaurant attached to the hotel lobby so went and paid for my breakfast. Sometimes paying for something better is better than what's supposed to be free, at least here. Might stop again if in the area, on par it was "ok" but the inconsistency of Best Westerns just drives me a little nuts.

  • Stayed July 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank HorseFlicks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwbpi3500, Front Office Manager at Best Western Plus Butte Plaza Inn, responded to this review, 16 July 2014
We greatly appreciate your business and feedback! I will be using your comments as a training vice for our staff. I completely understand your frustrations and will have to look into this further. I will be addressing your concerns with our front desk staff and the breakfast room manager. We hope that you will consider staying with us again so that we have the opportunity to provide you with a superior experience.

Take care,
Tessa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kalispell, United States
1 review
Reviewed 14 July 2014

My stay with Best Western was great. The staff was very professional and courteous. I was pleased that an elevator had been installed. I would highly recommend this hotel and will be staying here again next year.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Lori R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwbpi3500, Front Office Manager at Best Western Plus Butte Plaza Inn, responded to this review, 16 July 2014
Dear Lori,

I am thrilled to hear that you were able to utilize our new elevator! We are very excited about it and hope that our guests will be too. Please come back and visit us again soon!

Thank you,
Tessa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Whitefish, Montana
Level Contributor
196 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 14 July 2014

I picked this hotel for an overnight stay in Butte before an early morning meeting based on favorable TA ratings and a reasonable price. The reviews are very accurate. The hotel is right off I90 and easy to get to. My room was clean and the bed was very comfortable. There was a nice selection of toiletries, better quality than I expected. Breakfast was typical hotel fare, but it was well organized and the attendants were very pleasant. There is a small bar / casino in the building and a Perkins Resaurant attached. I would definitely stay there again.

  • Stayed July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Russ00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwbpi3500, Front Office Manager at Best Western Plus Butte Plaza Inn, responded to this review, 16 July 2014
Dear Russ,

Thank you so much for your feedback! We greatly appreciate your business and hope that you will come back and see us again soon.

Take care,
Tessa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bozeman
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 13 July 2014

We just spent a very pleasant weekend at this property, while attending the wonderful Montana Folk Festival. Rooms were quiet, air conditioning worked well, mattresses and pillows were perfect. Full breakfast buffet was impressive. Will definitely stay there again.

  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank BigSky1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwbpi3500, Front Office Manager at Best Western Plus Butte Plaza Inn, responded to this review, 16 July 2014
Thank you for choosing our property! We recently just received new mattresses and I am thrilled to hear that you enjoyed them. We greatly appreciate your business and hope that you will come back and see us again soon.

Take care,
Tessa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tumwater, United States
1 review
Reviewed 13 July 2014

Terrific service at a quality price! The staff was friendly and the rooms were nice. The wait staff for room service was very helpful and prompt. Breakfast in the morning was outstanding - their bacon was just right. Such a great stay, helped set the tone for our trip.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Renee K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwbpi3500, Front Office Manager at Best Western Plus Butte Plaza Inn, responded to this review, 16 July 2014
Dear Renee,

Thank you for taking the opportunity to provide us with your feedback. We greatly appreciate your business and look forward to seeing you again soon!

Take care,
Tessa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Butte Plaza Inn

Property: Best Western Plus Butte Plaza Inn
Address: 2900 Harrison Ave, Butte, MT 59701-3693
Phone Number:
Region: United States > Montana > Butte
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Butte
#3 Family Hotel in Butte
#3 Business Hotel in Butte
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Plus Butte Plaza Inn 2.5*
Number of rooms: 134
Reservation Options:
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Also Known As:
Best Western Plus Butte Plaza Hotel Butte
Best Western Butte
Butte Best Western
Best Western Plus Butte Plaza Inn Montana

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