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“Do NOT stay here” 1 of 5 bubbles
Review of Quality Inn & Suites

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Quality Inn & Suites
Ranked #12 of 14 Hotels in Butte
Missoula, Montana, United States
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Do NOT stay here”
1 of 5 bubbles Reviewed 5 May 2014 via mobile

Where to begin.Bed terrible TV broken keys stuck on phone blow dryer broken a room for indoor pool about 60degrees sauna used for storage hot tub boarded up breakfast OK coffee aweful bathroom is tiny room humid and odd smell could not adjust room temperature.

Stayed April 2014, travelled with family
Helpful?
3 Thank Crystal S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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315 reviews from our community

Traveller rating
    43
    81
    76
    51
    64
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110
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34
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
  • Czech first
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Federal Way, Washington, United States
Level Contributor
270 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
1 of 5 bubbles Reviewed 22 April 2014

Where do I start? My room smelled of old, musty carpet. Remodeling had been attempted throughout the property but it was obviously a lowest-bidder type of project. It looked like a part-time DIY remodel. The staff were very helpful to get me to another room that smelled cleaner but it was not much nicer. The king bed had a queen mattress pad on it meaning that 8-10 inches on each side of the bed have no pad. The sheets and towels were the bargain variety. The shower had black mold (this is never acceptable) and one of the outlets was dangerously over-loaded. It was late and I need to get some sleep so I toughed it out, got up early and got out of there - never to go back. My advice: pick ANY other property in Butte - there are plenty to choose from.

  • Stayed April 2014, travelled solo
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Joe D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Butte hotels

Spirit Lake
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 5 April 2014 via mobile

I had a reservation to stay at this hotel while moving from Iowa to Washington. However, due to a sudden blizzard we were unable to make it to this hotel in time. I called in the evening to cancel, being still a couple of hundred miles away, but the front desk clerk showed no compassion when denying my request. I have worked in the hotel business for a while now and I know that when there are mittigating circumstances, refunds can and should be made. I feel I was treated very unfairly and will not recommend this hotel to anyone because of that.

Stayed March 2014, travelled with family
Helpful?
2 Thank Diane L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Oregon
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 20 March 2014

While the front desk staff was very helpful and friendly, this hotel is very run down. The bed was very comfortable. but I had to request new sheets at arrival. there was blood stains on my sheets. The whole hotel smelt musky. The hot tub didnt work nor did the steam room. Wall paper peeling up in room. I dont understand as it being part of a choice chain, whom I always stay with, how they allow a hotel like this to represent its name.

  • Stayed March 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Lost-n-Found0105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helena
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 28 February 2014 via mobile

My son and I came to town for a hockey tournament. It was clear they had gotten quite a bit of snow over the week but this hotel had not plowed the parking lot out even shoveled the sidewalk! The whole hotel was very cold and seemed abandoned. My son was so excited to go swimming but the pool was closed :( Our room temp was set at 52 so I turned it up to 70. I woke up at 2 am freezing as it had gone back down to 52! When I turned on the faucet in the shower the water came out brown! Needless to say, neither of us showered! At breakfast, we were the only ones there until I heard a huge belch; it came from a not so clean looking man who turned out to be the cook! We cancelled our room we had reserved for the second night. It is unfortunate because in its day this hotel was probably very nice. It is now a dinosaur of a hotel that they have tried to update with a bad paint job.

Stayed February 2014, travelled with family
Helpful?
3 Thank Katie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belle Fourche, South Dakota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 22 February 2014

We checked in on the 19th after a very long day of traveling and the man that was at the front desk was very very rude and unprofessional!! Then we are told after me calling several times before arriving that the pool was not working!! It was said when I made the reservation that there were two children with us, why they didn't tell me the pool was out of service is beyond me!! So we get in our room and you have to either unplug the tv or fridge to plug the microwave in ugh! Then I run a bath to relax after 12 hours on the road and before I even get in you can see a lot of things floating in the water and so I drained it and there was so much in the water that it left a ring around the tub! After all the we got a measly 10% off our room!!! I would not recommend this hotel to anyone!!!

  • Stayed February 2014
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Meinbutte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Butte
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 23 January 2014

We had a key that worked the first night and then wouldn't work to get into the hotel, the pool and finally wouldn't work in our room door.. Construction taking place in the room next to us: not a problem, but talked to desk about smoke alarm going off all night and they did not fix it by the next night!



  • Stayed January 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Easytobook.com

Helpful?
2 Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn & Suites

Property: Quality Inn & Suites
Address: 2100 Cornell Ave, Butte, MT 59701 (Formerly Butte War Bonnet Hotel)
Phone Number:
Region: United States > Montana > Butte
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #12 of 14 Hotels in Butte
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 131
Official Description (provided by the hotel):
The Quality Inn & Suites serves the needs of our leisure, business, military, and government travelers all at the same time. We offer the most spacious guest rooms in town and a fine list of standard amenities. ... more   less 
Reservation Options:
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Also Known As:
Quality Hotel Butte
Quality Inn And Suites
Butte Red Lion
Red Lion Butte
Quality Inn & Suites Butte, Montana

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