We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very nice surprise!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Quality Inn & Suites
Ranked #12 of 15 Hotels in Butte
Reviewed 31 July 2014 via mobile

We found this hotel to be very clean, large comfortable room with an equally large, comfortable bed. Graciously checked us in with our two small dogs, pointed out a place we could park our long vehicle, the recommended a great place for meal! When we had a computer problem in the business office, we received immediate help. The breakfast area the next morning was very spacious, clean, kept full, and many choices. The front desk manager, Donovan, even went above and beyond helping us with a printer problem that was very important for us to get on with our business trip. For what is obviously an older building, a pride in ownership and from the employees is very refreshing. My husband and I are traveling through this area again and have a reservation for Aug. 2 and we are looking forward to our stay!

Stayed: July 2014
1  Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (338)
Traveller rating
Traveller type
Time of year
Language

175 - 181 of 339 reviews

Reviewed 30 July 2014

This hotel was nice. The room they gave me for $90 was very large with a couch behind a small partition wall after the bed. It was more than I needed at the time, but was the cheapest place I could find when I stopped in Butte. My room was very clean, and I was surprised about some of the pictures posted. I think they where renovating the place because there were some closed off areas in the hotel, and my room felt very new. The breakfast was very large, with all sorts of things on offer. They had a waffle maker, cereal, scrambled and hard boiled eggs, sausage, biscuits and gravy, yogurt, fruit, pastries, etc.. All in all it was very pleasant.

  • Stayed: July 2014, travelled solo
    • Location
    • Sleep Quality
    • Service
1  Thank Matt_Bella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2014

Reasonably priced rooms and nice swimming pool. Spa was not in use when we stayed and had apparently been out if use for a couple of months and was blanked out on entry sign though still advertised when we booked on the morning we were staying there.

Convenient location when travelling across country on Highway 90.

Lots of work was going on in reception area so it might be better now.

Free Wi Fi. Free breakfast

Stayed: June 2014, travelled with family
1  Thank Jane L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2014

This hotel was a nice surprise. Fair price, with great service and amenities. Rooms were clean and nice size. The front desk help was great. Our special requests regarding room choice were accommodated with no questions. Renea even called our room once we were settled in to ask if we were happy with our room..... a personalized follow-up that other hotels need to mimic. Connie was also helpful and friendly, as we asked questions about the area.
Rooms were larger than the room we stayed in the night before at a higher price. Beds were comfortable and everything worked in the room. Entire staff overwhelmed us with smiles and greetings as we passed them in the hall ways. James, the maintenance mgr was obviously on top of things, as we saw him there when we checked in, and again when we were checking out. The A/C and bathrooms, a hotels key to quality, James' domain, were especially up to date and in great working order. We've been traveling for a week, and this was a great choice. We'll stay at a quality inn again

Room Tip: Pool water was not too hot, not too cold... just right.
See more room tips
  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank james n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2014

we stayed at quality for the weekend and was surprised. the service was great. the front desk girls renea and connie were awesome. they were very energic and helpfull. they were very informed and polite. the room was clean and comfortable. the free breakfest bar was the best ive had,every employ we saw or passed was friendly.my family and i had fun. and will be returning soon.

  • Stayed: June 2014, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank Debby S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2014

Service poor. Phone didn't work; asked for a replacement. Asked again next day. Two days later, no phone. Unable to do business. Toilet ran. Keycard took half a dozen swipes. Motel 6 and Super 8 way better.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
1  Thank Philip V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2014

In my many years of travel, I've stayed at some of the finest hotels, as well as some very basic and spartan ones, all of which deliver what is expected at their price points and location. However, the Butte Quality Inn is at the very bottom of my list. We encountered a problem significant enough that the next day I called Quality Inn's (Choice Hotels) corporate office to discuss the issue with an appropriate management person. I was shuffled from one "Customer service" rep. to and "Executive Customer Service rep" to a supervisor. When I politely explained that the issue concerned a threat to our safety it didn't help and I never got to speak with anyone, even after leaving my name and number and requesting being contacted. Obviously management doesn't care that our room was entered after it had been cleaned and we had left for the day, the bed obviously used vigorously, the pillows disheveled, drawers left open and who knows what else, plus being told that lots of people have pass keys to all of the rooms! How comfortable would you be knowing that your room could be entered at any time, especially if your room was like the one I heard my neighbors complaining about where the dead bolt was missing from leaving a big hole in the door which anyone could look into. Obviously, management doesn't care about the possible consequences of lots of pass keys existing and being used in an unauthorized manner, presenting a serious potential danger

Let's add to the equation: the room was dirty, the bathroom shower full of mold, the carpets dirty, our king size bed re-made with a queen sized spread and a double bed blanket. The excuse was that new linens were being ordered, but wouldn't arrive for a month...Hello Walmart. No one seems to have worked here more that a month or two; no one had any training (they didn't even know how to properly make a bed); we never received our wake-up calls any of our three mornings (they obviously didn't know how to enter this into the automated system); and the person sent to help us was dressed like a bum, with pants halfway down their butt and their underwear showing (how they stayed on was amazing), walking on the bottom of the pants legs dragging on the floor, shirttails half hanging out, and personally dirty. More importantly, the "acting assistant general manager" didn't have contact information for the manager when I asked her to phone him, and didn't know the name of the franchiser that operated the facility, their address or phone number.

When my wife called the desk after we discovered the problem on our return that evening, the initial response was "sorry, but we'll straighten up the room". We asked for a different room, but being full, it wasn't possible, so we asked that all of the bed linens, etc. be replaced. The first comment was that housekeeping had already left for the day and thus they couldn't do it, as if this was an acceptable answer. When I made it clear that I didn't care who did it but it had to be done, the desk clerk sent two people to make the linen change. Needless to say, it never got better. The highly touted breakfast was just as bad...very cold eggs, bananas that had been kept in the refrigerator and were very cold and darkened, the muffins hard, no skim or 2% milk and stale pastry.

I strongly suggest that you look elsewhere of keep driving. Avoid at all costs!!!

  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
6  Thank TrvlforFun F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Butte hotels
0.3 mi away
Comfort Inn Butte
Comfort Inn Butte
#4 of 15 in Butte
535 reviews
0.2 mi away
Best Western Plus Butte Plaza Inn
0.1 mi away
Days Inn Butte
Days Inn Butte
#14 of 15 in Butte
207 reviews
Show Prices
Show Prices
Show Prices
2.1 mi away
Clarion Inn Copper King Convention Center
2.4 mi away
Finlen Hotel and Motor Inn
0.2 mi away
Fairfield Inn & Suites Butte
Show Prices
Show Prices
Show Prices

Been to Quality Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn & Suites

Address: 2100 Cornell Ave, Butte, MT 59701-3847 (Formerly Butte War Bonnet Hotel)
Phone Number:
Region: United States > Montana > Butte
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #12 of 15 Hotels in Butte
Price Range: £50 - £81 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 131
Official Description (provided by the hotel):
The Quality Inn & Suites serves the needs of our leisure, business, military, and government travelers all at the same time. We offer the most spacious guest rooms in town and a fine list of standard amenities. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Choice Hotels, Expedia, Hotels.com, Ebookers, HotelsClick, Cancelon, Evoline ltd, getaroom.com, 5viajes2012 S.L. and HotelQuickly so you can book your Quality Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn And Suites
Quality Hotel Butte
Butte Red Lion
Red Lion Butte
Quality Inn & Suites Butte, Montana

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing