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All reviews soda butte lamar valley ore house isolated area homemade chips the staff was super friendly hit or miss dunraven pass large fireplace mountain style complimentary coffee adjoining restaurant northeast entrance old school stay there again we ate breakfast great stop
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Reviewed 13 September 2011

Breakfast at the restaurant was good. The bar was nice with a scenic view. The room was old, furniture dirty, lighting was dim, but bed was comfortable.

  • Stayed: August 2011, travelled with family
    • Value
    • Location
    • Rooms
    • Service
1  Thank SLWBillings_MT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2011

Stayed here and during my stay there was a crazy barking german sheperd that was locked up in a car all night. Bark, bark, bark, bark.... ALL. NIGHT. LONG. At my wits end, I called the front desk to see if perhaps they might be able to speak with the owners of the dog and maybe get the pooch to settle down. The male desk clerk who answered the phone told me "He was going to go whisper to the dog and ask the dog to quiet down." Mr desk clerk was dead serious. He could have cared less if the dog kept me or the entire guest population up all night.

Internet connection was also extremely spotty here. Charged $1.00 to call a 1-800 number. Really? That is so 1980.

Terrible guest service which earns this place a big fat one star (should be a zero, but I have to click a star to get the review to post) and a little review or two on the big Internet that will hopefully persuade someone else to do business elsewhere.

  • Stayed: August 2011, travelled on business
    • Value
    • Sleep Quality
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1  Thank liberty112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2011

On a couples motorcycle trip, we had issues finding lodging after an unexpectedly long day in Yellowstone (traffic jams!). We rolled into town and tried to find lodging. Sadly, everything was booked. That's understandable and was our problem. Soda Butte's problem was that their sign stated that they had "VACANCY". We were told that their sign was broken. This seems a little too convenient and drew in slews of people desperate for lodging.
Soda Butte hotel staff was awfully weird and rude. The manager had some of the worst people skills I've ever seen. She was blatantly rude to multiple patrons, including us. Since the hotel was booked, they "offered" to let us stay in the lobby for $25/person with our camping gear. That meant that for the four of us, it would have been $100 a night to sleep in sleeping bags on their disgusting floor with a bunch of other strangers, with the hotel bar (connected to the lobby) open until 2 a.m., and public bathrooms in the basement for us to use. No food was included and the lobby became populated with a tour bus full of people milling around. We counter-offered a more reasonable price, but were turned down. I'm not sure if packing a lobby full of sleeping patrons is even legal for fire-codes. We ended up staying through our horrible dinner that was super expensive and then opting not to sleep on the floor of the lobby. Instead, we drove through the night to stay in Cody, WY.
All in all, the wait staff at the restaurant was very nice and I appreciated them. The rest of the staff was impressive only in the most negative ways. I hope they turn this place around... and sooner rather than later.

  • Stayed: August 2011, travelled as a couple
    • Value
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2  Thank Grillus19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2011

Stayed here as a last option due to a snafu in reservations at another hotel. Dirty floors, walls were all chipped up, and lots of running in the hallways. Bathroom was clean. Front clerk was confused about how our room was going to be billed. Best part-hotel is within easy reach of Lamar Valley. Try the restaurant across the street for the smoked trout- exceptional!

  • Stayed: August 2011, travelled as a couple
    • Value
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Thank Lucyconway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2011

Called and secured a room over the phone for $80 for the girlfriend and myself. When we got there and checked in we where told by the surley, rude staff that all that was left for rooms was a double queen bed room at $99. So much for having a reservation held with a credit card lol. Room was very dingy, water stained ceiling, remote for the tv held together with electrical tape...etc. We will be back to cooke city in the future but it won't be at this so called "lodge"

  • Stayed: August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank fattig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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