First, I have to say I really enjoyed the location. We were able to view Electric Peak, the town of Gardiner, and the entrance of Yellowstone from our site. I thought the bathrooms were clean and nice, and the layout of the park was thoughtful.
However, I agree with the previous reviewers. The staff and owners could use a lesson on good customer service. First my almost 80 year old father was treated rudely when he couldn't find his Good Sam card right away. Then when I asked about Chico Hot Springs (how far away it was and how much it cost) the woman curtly replied, "look it up in the phone book." Now I don't know about you, but do you have a local phone book with you when traveling in an RV? She could have handed me her phone book, looked it up for me, or asked someone. Finally after looking through their brochures I couldn't find it. I asked her to look it up.
Customer service costs very little, but it yields great results.
I generally liked the location and the layout. I just wish the owners and staff enjoyed helping visitors.More