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“Very disappointed” 2 of 5 bubbles
Review of Hilton Garden Inn Great Falls

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Hilton Garden Inn Great Falls
Ranked #5 of 29 Hotels in Great Falls
Certificate of Excellence
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Very disappointed”
2 of 5 bubbles Reviewed 2 April 2014 via mobile

Was disappointed because I did not receive the room that had been described to me when I made my reservation. I was told my room would have a sofa and two easy chairs. What I got was a room with one lobby style chair with wooden arms. I specifically had been told that the room wouldn' t have wooden arm chairs as I don't sleep well and would be spending many hours there. The desk staff basically told me they didn't care. They spent so much time looking proffesional that they forgot to actvin a proffesional manner.

Stayed April 2014, travelled as a couple
Helpful?
2 Thank Mary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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543 reviews from our community

Traveller rating
    315
    164
    38
    17
    9
See reviews for
144
158
20
170
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • Any
English first
Saskatoon, Canada
Level Contributor
59 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 1 April 2014

What a great hotel. Nice staff. Great rooms. Good coffee. Excellent breakfast. Wish I could have stayed there longer, Good location. We got a coupon for breakfast and it covered whatever we ate. How nice is that. The staff also checked on the road conditions for us. A big shout out for them. Thanks

Room Tip: Highly recommend this hotel.
See more room tips
  • Stayed March 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ehcanada_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Billings, United States
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 25 March 2014

We drove from Billings, Montana to Great Falls, Montana and realized halfway that I had left my wallet with identification and credit cards at home. A bit of panic, and when we arrived at the Hotel in Great Falls, I presented my confirmation notice, and my wife offered to use her credit cards, but the hotel front desk staff made the whole experience pleasant by allowing us to check in under my credit card information. The breakfast and late night bar staff were very accommodating, and kept our glasses filled and coffee hot. Well done.

  • Stayed March 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mark K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alberta, Canada
Level Contributor
271 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
5 of 5 bubbles Reviewed 25 March 2014 via mobile

Our first stay but definitely not our last. Clean, spacious and comfortable rooms well priced. Very friendly efficient staff. The restaurant and lounge are also a nice touch and the food is spot on! Close to shopping, highway and airport this hotel fits the bill nicely.

Stayed March 2014
Helpful?
1 Thank BagelAlberta_Canada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
great falls, United States
1 review
5 of 5 bubbles Reviewed 20 March 2014

Clean rooms, Excellent service. Pool, hot tub and fitness center were clean and well maintained. Staff was helpful and knowledgeable about local area and activities. The first hotel i've ever been to where everyrthing was perfect.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Niki J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TOWNSEND
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 March 2014

Always fresh coffee and ice water with lemons and limes in the lobby. many times a fresh baked snack of some sort. Bar and restaurant on premises which is very handy and convenient. Everyone was very nice, and over all it was quiet. We had one loud person above us, but only heard them once, for a little while. It was like they were stomping on the floor.

  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank LISA W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montana
Level Contributor
75 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 18 March 2014 via mobile

I really enjoyed my stay at this property. It was conveniently located, very clean and "cozy". The bed and pillows were SO comfortable. Loved the Keurig coffee. We had a drink in the Lounge and talked for a long time - the server was very attentive and friendly. My only complaint - My TV lost it's signal and it never worked again!! I'm pretty tech savy but couldn't fix it. Nice place - I'll stay here again.

Stayed March 2014, travelled with friends
Helpful?
Thank Judi D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Great Falls

Property: Hilton Garden Inn Great Falls
Address: 2520 14th St SW, Great Falls, MT 59404-3464
Phone Number:
Region: United States > Montana > Great Falls
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Great Falls
#3 Family Hotel in Great Falls
#6 Romantic Hotel in Great Falls
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Great Falls 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Hilton Garden Inn Great Falls Hotel Great Falls
Hilton Garden Inn Great Falls Montana

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