I booked a hotel online at this location 3 weeks ago and when I walked into their lobby soaking wet from the rain and after being on the road for 10+ hours only to find out they didn't have a room for me. They neglected to call me or even email me that they didn't have a room. They did make is a reservation at a near by Holiday Inn on their dime for the hotel for one night. But if you do book here I would call immediate after to make sure they got rooms. Because 3 weeks is more than enough time to notify someone of this problem. I would made my own arrangements at a hotel of my choosing! Ironically this was my last hotel on a 2.5 week road trip.
I am giving this place all 1's simply because of the unprofessional way they handled this matter.
- Official Description (provided by the hotel):
- The Staybridge Suites Great Falls on the scenic River s Edge Trail is the newest extended stay hotel to enter the Electric City. We are located next to the new Missouri River Federal Courthouse and the Montana Expo Park. Our hotel boasts 113 spacious & elegantly-appointed suites on the beautiful Missouri River. Come stay with us and enjoy spectacular river and mountain views. Your suite will feature a fully equipped kitchen with granite countertops, microwave, stove top, dishwasher and full size refrigerator. Our hotel offers complimentary laundry facilities, indoor pool, fitness center, fire pit and BBQ pavilion. We are pet friendly with easy access to the walking trails along the Missouri river. We offer free wireless Internet, a 24-hour business center, meeting space, and guest suites with conference rooms. We will serve you a complimentary hot breakfast buffet with a smile. Tuesday - Thursday, join us for our Sundowner Reception and share a light snack with our team. Great Falls is host to the famous Lewis and Clark Festival, join us and explore their historic adventure. Did you know that Great Falls is home to Giant Springs the largest fresh water spring in the U.S., or that we are the Western Art Capital of the World? Come visit and enjoy all of Montana s finest in hospitality at the Staybridge Suites Great Falls. ... more less
- Reservation Options:
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- Also Known As:
- Staybridge Suites Great Falls Hotel Great Falls
- Staybridge Suites Great Falls Montana