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“Worth the money, great pool”

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Holiday Inn Express & Suites Great Falls
Ranked #11 of 30 Hotels in Great Falls
Certificate of Excellence
Reviewed 7 July 2012

My family and I were very impressed with this hotel. The room was nice and very clean. Not much noise and kid friendly. Bed was very comfortable, and breakfast was wonderful. Pool area includes a slide for big kids and a small kiddie pool. Close to shopping and theater. Would stay here again! Only thing we didn't like was that the suite was one big room, difficult to put toddlers to bed when you are in the same room with them.

Room Tip: Suite's are worth the little bit extra.
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  • Stayed: June 2012, travelled with family
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Thank TheCountryWife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seth V, Front Office Manager at Holiday Inn Express & Suites Great Falls, responded to this reviewResponded 23 September 2016

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176 - 182 of 213 reviews

Reviewed 4 July 2012

Hotel room was beautiful and CLEAN. So far the best Holiday Inn my family and I have ever stayed in. The continental breakfast was fresh, hot and delicious. The kids really enjoyed the kiddie pool however they said the water slide pool was too cold for them.
We will stay here again.

  • Stayed: July 2012, travelled with family
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Thank Venus R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seth V, Front Office Manager at Holiday Inn Express & Suites Great Falls, responded to this reviewResponded 23 September 2016

Thanks for writing a review!
We truly do appreciate your feedback!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2012

enjoyed our stay, it's clean. Pool was warm, waterslide required height is 48" but they allowed my youngest on with water wings so she was happy, might be scary for one it's covered (dark). Only downside no refrigerator in our room...nothing a ice bucket couldn't fix for a night. breakfast was alright, pancake maker they had some trouble with, but there was yogurt, fruit cups, bananas, bacon, scrambled eggs, cinnamon buns, mini muffins.

  • Stayed: July 2012, travelled with family
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Thank Leanne__2004-35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seth V, Front Office Manager at Holiday Inn Express & Suites Great Falls, responded to this reviewResponded 23 September 2016

Thanks for writing a review!
We truly do appreciate your feedback!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2012

the staf were very acomidating found us a room when the other hotels were saying that they were full, pricewise was the same as the rest of the hotels, they went out of there way to look after us ,
we will stay here again when we go though this area again.

Room Tip: the staff waas very accomidating got us a room with no problem when the rest of the hotels were full...
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  • Stayed: June 2012, travelled as a couple
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Thank happywander04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seth V, Front Office Manager at Holiday Inn Express & Suites Great Falls, responded to this reviewResponded 23 September 2016

Thanks for writing a review!
We truly do appreciate your feedback!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2012

We had no idea this hotel had a 140 foot water slide until we pulled into the parking lot and saw it coming out the side of the building (see photo)!!!

We stayed in a lovely suite with comfortable beds. Our room was clean & quiet & had great internet. We had a frig and microwave plus plates, bowls, and utensils included!

The pool and waterslide were fabulous! They had big fans to circulate the air so it was not overwhelming to breathe and kept the chlorine smell to a minimum. The water was crystal clear! They even had a separate kiddie area with a hippo slide! The big indoor curly was slide was dark, fast and furious - if you weighed enough. For adults - it sent us flipping and flying and was a total blast! But for the little kids who weighed less than ~100 lbs....they scooted right down the slide without the speed the adults obtained!!

The waterslide is only open certain hours, I think 4 hr blocks. We arrived at 5pm and it was open from 5-9pm but the sign also had early hours in the day too but I didn't pay close attention to what they were. But do know the slide was open twice a day.

One concern was the lifeguard on duty. Only one person was allowed up the slide at a time. You had to wait at the bottom of the slide for the person before you to hit the water before you could even climb the stairs - great rule. However, the lifeguard kept wandering off and leaving the pool area - he would go behind some of the closed doors in the pool area and not return for 10-15 min at a time while the slide was still open. One time, I was half way up the stairs to the slide and noticed 2 kids jumped in the pool and were playing at the slide's exit because the water was flowing so fast in that area. I had to shout down to the kid in line behind me waiting to go next on the slide and have him ask for the 2 kids to move away from the slide area. That could have been very dangerous for us all.

My only room complaint was that the carpet was wet in front of the frig/sink area. We didn't notice when we entered the room since we had shoes and there was no damp or musty smell. However, we did notice the carpet was saturated when we had our swimsuits on to go down to the pool and were in bare feet. When I told the front desk that the carpet was wet just in front of the frig/sink and no where else - she said she thought they had just cleaned the carpets in that room. I don't think she took me seriously that it could have been a leaky frig or leaking sink pipe. Why would the carpet in the rest of the room - before and after the frig/sink area be dry after a carpet cleaning and not that one section. It was not damp but wet carpet.

Breakfast was the usual fare. Plenty of selection. They had a pancake machine that only worked half the time. Either it was stuck and not making any pancakes or it was over making them and the pancakes were landing on the counter!

We enjoyed our stay at the hotel and would absolutely stay here again!!!!

Room Tip: Bring a swimsuit! They have an awesome indoor water slide & big pool!
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  • Stayed: June 2012, travelled with family
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Thank nowincolorado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seth V, Front Office Manager at Holiday Inn Express & Suites Great Falls, responded to this reviewResponded 23 September 2016

Thanks for writing a review!
We truly do appreciate your feedback!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2012

Nice clean hotel. Friendly staff. Easy to find. Complimentary breakfast was a bonus! Nice and quiet hotel. Would stay here again

Stayed: June 2012, travelled with family
Thank Canadian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seth V, Front Office Manager at Holiday Inn Express & Suites Great Falls, responded to this reviewResponded 23 September 2016

Thanks for writing a review!
We truly do appreciate your feedback!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2012

We moved to this hotel after two nights in the Best Western Heritage Inn, which was entirely too noisy and filled with partying adults. The Holiday Inn Express was excellent! The staff was helpful and attentive, the room was fresh and clean, the breakfast was wonderful and had lots of options, and the pool & slide was a perfect escape for our family. The only complaint we had was that the evening lifeguard was on his phone the whole time we were at the pool, so my husband and I had to keep a close eye on our kids when he was not paying attention. Other than that, it was a wonderful stay, with a wonderful price, and wonderful amenities.

Room Tip: If you have kids, ask to be placed on the ground floor, close to the pool...it makes walking back in...
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  • Stayed: June 2012, travelled with family
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Thank Sarah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seth V, Front Office Manager at Holiday Inn Express & Suites Great Falls, responded to this reviewResponded 23 September 2016

Thanks for writing a review!
We truly do appreciate your feedback!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express & Suites Great Falls

Address: 1625 Market Place Dr, Great Falls, MT 59404-3480
Phone Number:
Region: United States > Montana > Great Falls
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool
Hotel Style:
#6 Business Hotel in Great Falls
#7 Family Hotel in Great Falls
Price Range: £87 - £111 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Great Falls 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Holiday Inn Express & Suites Great Falls Hotel Great Falls
Holiday Inn Express And Suites Great Falls
Holiday Inn Express & Suites Great Falls Montana

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