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“Nice, Clean hotel with friendly staff”

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Comfort Inn & Suites Market Place Great Falls
Ranked #10 of 29 Hotels in Great Falls
Certificate of Excellence
Reviewed 3 February 2014

We were traveling as a family at Christmas time and our plane ended up landing late. So, while I was in Denver I contacted this hotel and asked about their airport shuttle. They picked us up at the airport at 1145 pm and drove us to the hotel. The room we had was very large, clean and accommodated us nicely. The breakfast buffet was the standard Comfort fare, but it was delicious and had a larger variety than most. The staff at the front desk at night and in the morning were very helpful and courteous.

  • Stayed: December 2013, travelled with family
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1  Thank 1967Yankeesfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
malissahollangm, General Manager at Comfort Inn & Suites Market Place Great Falls, responded to this reviewResponded 4 February 2014

Thank you so very much for taking the time to review our hotel. We really appreciate the feedback and are also happy to hear that you enjoyed your stay. We hope to see you again in the future. Happy 2014!

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194 - 200 of 293 reviews

Reviewed 5 January 2014

Booked this hotel due to good ratings here but the 5 star rating I was expecting to give the hotel didn't materialize. Don't get me wrong, nice spot to stay for the night, especially right beside the airport, but a few strange things had me scratching my head.

The good - nice location, fresh, clean building and surroundings, really nice breakfast with plenty of hot and cold items, comfortable beds. Clean, nice bathroom, and it was quiet up on the fourth floor where we stayed.

The strange - Sharp edged light stand right beside the bed to induce toe injuries in the middle of the night. "Double" table with two levels took room from the somewhat small room. Clock radio wouldn't stop flashing. The pillows, while nice, were all "hobbit" sized. No large pillows at all, nothing more than square ones about 16 inches each side.

Saying all that, these are all minor things, and it is a nice hotel overall, but for me some freshening and changing is in store to earn a 5 star rating from me.

  • Stayed: January 2014, travelled with family
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Thank Pastorash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
malissahollangm, General Manager at Comfort Inn & Suites Market Place Great Falls, responded to this reviewResponded 6 January 2014

Thank you for taking the time to review our hotel. We appreciate the feedback, its very helpful when looking to improve our guest satisfaction. We hope to see you again in the future, we will be rolling out our new bedding this month and it will have two options of pillows. However I'm not sure if they will be larger as they are the Brand standard, but we do have some "Giant Size" pillows set aside for our guest comfort and would be happy to have those for you on your next stay. I will also let maintenance know about the alarm clock as it shouldn't be blinking. Thank you again for the review and we sincerely hope to see you again in the future.

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Reviewed 30 December 2013

was the overnight stop on the way to vegas. we checked in really late.
efficient and friendly staff. great showers with a ok room size. wife and
three kids loved the great beds. good firm beds. if that is what you like.
and we do. breakfast was standard food. three thumbs up from us.
only issues the pillows sucked.

  • Stayed: December 2013, travelled with family
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Thank spokoj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
malissahollangm, General Manager at Comfort Inn & Suites Market Place Great Falls, responded to this reviewResponded 31 December 2013

Thank you for taking the time to review our hotel. We appreciate you choosing us while passing through Great Falls as we know you have many choices. We hope to see you again this next year. Hopefully you will be happy to hear that we are getting new pillows, both Soft and Firm options as well as all new bedding. Again thank you for the lovely review and Happy New Years!

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Reviewed 25 December 2013 via mobile

This hotel is located conveniently in the middle of Great Falls, close to many restaurants and shopping. The property itself is clean, fairly modern, and on par with other Comfort Inns. The staff was all friendly and helpful and I will not hesitate to stay there again.

Stayed: December 2013, travelled on business
Thank Zcolby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
malissahollangm, General Manager at Comfort Inn & Suites Market Place Great Falls, responded to this reviewResponded 27 December 2013

We really appreciate you taking the time to review our hotel. The feedback from our guest help us to know what we are doing right as well as what we need to improve upon. Thank you for doing so and hope we will see you again next year. Happy New Years!

Thank you,
Malissa Hollan

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Reviewed 5 December 2013

I always stay here for my overnight trips to Great Falls, they have great people working for them, the rooms and breakfast are first rate. They provide quick airport shuttle and you are able to leave your vehicles while you vacation away with no problems. Would recommend to everyone, whether for personal or business travel

  • Stayed: November 2013, travelled solo
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Thank AJA423
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
malissahollangm, General Manager at Comfort Inn & Suites Market Place Great Falls, responded to this reviewResponded 9 December 2013

We really appreciate you taking the time to review our hotel and thank you so much for the amazing feedback. We know you have multiple choices when coming to Great Falls and thank YOU so very much for choosing us!

Happy Holidays,
Malissa Hollan

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Reviewed 28 October 2013

We chose this property based on TA reviews. It was certainly adequate for our stopover in Great Falls. Rooms were clean and since we had booked a suite we had a separate bedroom with its own tv which is a bonus! Its also in a quiet location so no traffic to bother a good nights sleep. Staff was very efficient and breakfast was all we needed.

Room Tip: I would request a top floor room just to eliminate that overhead noise!
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  • Stayed: October 2013, travelled as a couple
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1  Thank tanfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
malissahollangm, General Manager at Comfort Inn & Suites Market Place Great Falls, responded to this reviewResponded 12 November 2013

We really appreciate you taking the time to review our hotel as well as choose us based on previous reviews. Our staff takes great pride in our guest, they values their feedback as it is a way to learn from what is working and what we may need to improve on.

I am also happy to hear that you also choose one of our 22 suites all in which have two rooms with closing doors to the bedroom area. We hope that you will stay with us again in the future.

Best Wishes,
Malissa Hollan

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Reviewed 11 October 2013

This is the second time we have stayed here on our way travelling back home and it is a great place to stay! Staff are very friendly, rooms are nice and the morning breakfast area and food was excellent. Would recommend this place for sure!

Room Tip: We stay in the top corner suite which has separate bedroom area, balcony, very nice!
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  • Stayed: October 2013, travelled as a couple
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Thank Donna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
malissahollangm, Manager at Comfort Inn & Suites Market Place Great Falls, responded to this reviewResponded 14 October 2013

We really appreciate you taking the time to review our hotel as well as staying with us for a second time. It's a awesome knowing that you were able to enjoy our breakfast and our staff has been friendly. Thank you for staying with us and hope to see you again.

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Additional Information about Comfort Inn & Suites Market Place Great Falls

Address: 1801 Market Place Dr, Great Falls, MT 59404-3488 (Formerly Holiday Inn Express Hotel & Suites Great Falls)
Region: United States > Montana > Great Falls
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Great Falls
#4 Family Hotel in Great Falls
#7 Business Hotel in Great Falls
Price Range: £63 - £110 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Market Place Great Falls 2.5*
Number of rooms: 88
Official Description (provided by the hotel):
We Conveniently located off Interstate 15, the Comfort Inn & Suites® hotel is less than three miles from Great Falls International Airport and offers free airport transportation for its guests from 5:00am to Midnight. Located in a beautiful residential setting that is within walking distance to numerous retailers and specialty stores, restaurants, a movie theater, fishing opportunities and bike trails. Near BNSF, Montana Expo Park, Benefis Health, Great Falls Clinic, North Western Energy, Montana Refinery, Specialty Mills and much more. ... more   less 
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Also Known As:
Comfort Inn & Suites Market Place Great Falls Hotel Great Falls
Comfort Inn And Suites Market Place Great Falls
Holiday Inn Great Falls
Great Falls Holiday Inn
Comfort Inn & Suites Market Place Great Falls Montana

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