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“Excellent experience”

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Crystal Inn Hotel & Suites Great Falls
Ranked #4 of 29 Hotels in Great Falls
Certificate of Excellence
Reviewed 19 August 2013

The night before our trip I realized I had booked a smoking room. I called and they were able to give us a non-smoking room. Our stay was as good as any 5+ star hotel! The hotel was on the side of town that we were needing which made commuting to our destenation easy. It would have been nice if there was info for the nearest Latte Koisk....something are just that important!

  • Stayed: August 2013, travelled with family
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Thank tvtreat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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291 - 297 of 400 reviews

Reviewed 17 August 2013

After calling almost every place in town for a room to fit our family of 4, one hotel suggested we contact the Crystal Inn. So we did. They had what we needed and it was fairly reasonable. The room was rather large. That was nice. The desk staff was very friendly and quick to answer all our questions. The breakfast wasn't anything spectacular. I had a waffle and ate only a couple bites.. it was like rubber. My biggest complaint was that the bedding was DIRTY! it was so bad that I took everything off of it but the fitted sheet and we used our own blankets. Which were our kids so we all had small blankets. The comforters and covers for them were awful! Its very unsettling knowing very well and clear that you are sleeping in a bed that looks like it hasn't been cleaned for us or the last few people. The bathroom sink was obviously not cleaned well either. There was still many whiskers from the previous guest shaving. It was obvious the maid didn't do her job 100%. Looked like she just passed through quickly. If we are ever staying in Great Falls again we will not be staying here.

  • Stayed: August 2013, travelled with family
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Thank kelly e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2013

We had a wonderful stay with the folks at the Crystal Inn in Great Falls. The rooms were VERY clean and the Hot breakfast was very good. The pool was also very clean. I highly recommend this Motel. We will stay there again when we are in Great Falls! The service was great and the ladies at the desk were very friendly and very helpful!!

Room Tip: reserve early!!
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  • Stayed: July 2013, travelled with family
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1  Thank pskraft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2013 via mobile

Chose it due to proximity to the airport. Great choice. Rooms are huge. Breakfast is basic with lots of choices. There is a pool and hot tub that are tiny but functional to keep kids happy. We had a room on the highway/airport side and did not hear a sound. Loud kids in the hallway one night but that can't be controlled by the hotel. Would stay here again on next trip to glacier. Easy out in the morning

  • Stayed: August 2013
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Thank poipoi29494
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2013

The breakfast was ok the rooms are huge and roomy and feel so nice! The pool is fantastic and great for swimming. The service is also really nice and whenever we needed help finding a place in great falls the ladies at the front desk helped. The Televisions are big and our room came with a couch and a desk also. The only problem is, in our hotel room we found and apple with two bites near the couch. Yuck! We didn't even have apples during our stay and found it pretty gross, and plus we where already there for two days and I guess the cleaning ladies didn't see it. Or they don't clean to rooms very well. Overall this was a pleasant stay

  • Stayed: August 2013, travelled with family
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Thank Aero_5_4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2013

We stayed here for one night prior to flying to Vegas. This motel is very close to the airport. You get free wi-fi for as many devices as you want, unlike Vegas. It was great value for our money and would stay there again.

  • Stayed: July 2013, travelled with family
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1  Thank Joanne2765
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2013

Hotel room is nice and clean, breakfast is nice, hotel amenities such as pool and gym is ok, however the elevator needs to be fixed as it is not properly working and we need to take stairs as it creates huge bumps and very slow as it goes down, however this does not bother us, over all this hotel is highly recommendable.

We stayed in this hotel from Aug 2 thru Aug 4 2013..

  • Stayed: August 2013, travelled with family
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1  Thank Amelia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crystal Inn Hotel & Suites Great Falls

Address: 3701 31st St SW, Great Falls, MT 59404-4700
Region: United States > Montana > Great Falls
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Great Falls
#6 Family Hotel in Great Falls
#8 Business Hotel in Great Falls
Price Range: £69 - £97 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Crystal Inn Hotel & Suites Great Falls 2.5*
Number of rooms: 86
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Also Known As:
Crystal Hotel Great Falls
Crystal Great Falls
Crystal Inn Hotel & Suites Great Falls Montana

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