We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The Management Cuts Too Many Corners”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Extended Stay America - Great Falls - Missouri River
Ranked #19 of 30 Hotels in Great Falls
Reviewed 31 May 2014

On the plus side, the hotel is close to the airport, clean, and the staff is hardworking and friendly. On the minus side the management is cutting too many corners. Here is a list of some of the low lights of our one night stay in May 2014: the sheets were threadbare, the tub did not drain, there was nothing to cook with in the kitchenette and two requests did not result in a single pot or pan, there is no ice machine, and no small bottles of shampoo and conditioner were provided. If you expect the opposite of these low lights from a hotel, we suggest you look elsewhere.

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank IllyCoffeeDrinkers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (186)
Traveller rating
Traveller type
Time of year
Language

108 - 114 of 187 reviews

Reviewed 29 May 2014

Needed a place to crash for the night in Great Falls, and the Extended Stay worked just fine. It was one of the lowest-priced places I could find in town, and it was sufficient for the night. Won't knock your socks off, but good enough for what you pay.

Unfortunately ended up having car trouble after checking in, and the staff were extremely helpful and compassionate. Allowed us to check out later in the day so I could get my car to a garage. The night staffer, Debra, even tried jump-starting us with her own car -- really appreciate her help!

Some positives:
+ Clean rooms, maintained well
+ Ample parking
+ Good location on River Drive with easy access to some walking-distance restaurants
+ Staff! So kind
+ Nice firm beds, just like I like!
+ Full fridge and freezer in-room

Meh, needs improvement on:
- Dated furniture and fixtures (but at least they're kept up well)
- TV had only 20 channels
- Minimal breakfast with just some whole fruit, pre-packaged granola bars and muffins, and coffee
- Lacks some of the perks that other extended stay chains such as Staybridge or Residence offer (e.g. nice common/sitting area for guests, light dinner available on selected week nights, stylish modern rooms, etc.)

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank stargirlssc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2014

The Extended Stay in Great Falls is, like many ES hotels, a little out of the way. But Great Falls isn't a huge town, so it's not much of a problem. On the plus side, the paved river trail along the Missouri begins in the hotel's back yard, and it's a short pleasant walk to the pizza place along that trail.

The room was small but clean, and as you should expect at ES, there was a kitchenette. We were there for four days (not really "extended") and hardly used it, though we did store leftovers in the full-size fridge. There were two small desks in the room for working though there was only one bed. Replacing one of the desks with a reading chair would have been nice.

No hair dryer, no shampoo, but the staff was very friendly.

Room Tip: Our room was at the end of the hall -- very quiet, and easy access to the parking lot via the stairw...
See more room tips
  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank khg2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2014

We enjoyed our stay at the extended stay great falls, we booked a hotel on Hotwire and got the room for approximately $55. It came with a full kitchen, and have a to go breakfast in the mornings. Located along the river with a couple restaurants in walking distance. Bathroom was ok. Overall a good stop for one night.

Stayed: April 2014, travelled with friends
Thank Sophie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2014

My husband and I stayed two nights. The room we had was clean and though the bed was a little hard we had a good sleep. We never heard any noise from other rooms even though they were occupied. The hotel is right by the river and though we didn't have time to walk down to it this time, we did the last time we had stayed here and it was beautiful and relaxing to watch the water flowing by. The hotel is in a quiet part of the city away from all the busy areas of town. Restaurants are within 3 minutes of driving. Staff made us well aware of what the hotel breakfast would be. They were friendly and very helpful. Relaxed and enjoyed ourselves.

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Barbaraklaus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2014 via mobile

I stayed here when I came to great falls for work. The hotel is located right by the Missouri River. I walked down there and it was beautiful. The receptionist Debra wad really nice and friendly. It makes you feel at home with the kitchen sink and counter in the room. Would recommend this place if your starting a few days

Stayed: April 2014, travelled on business
Thank SnakeEyez2678
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2014

We stayed one night , booked through express deal . The chk in was easy and helpful. The room looked clean while entering but as we checked around the was lots of dust under bed and we moved the chair to plug phone in we found old food under the chair. The bed was rock hard ,felt like I was sleeping on floor.

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank randy002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Great Falls hotels
0.2 mi away
La Quinta Inn & Suites Great Falls
2.1 mi away
Comfort Inn & Suites Market Place Great Falls
0.9 mi away
Greystone Inn
Greystone Inn
#16 of 30 in Great Falls
119 reviews
Show Prices
Show Prices
Show Prices
2.3 mi away
Great Falls Inn by Riversage
Great Falls Inn by Riversage
#10 of 30 in Great Falls
225 reviews
1.1 mi away
Best Western Plus Heritage Inn
1.7 mi away
Hampton Inn Great Falls
Hampton Inn Great Falls
#6 of 30 in Great Falls
510 reviews
Show Prices
Show Prices
Show Prices

Been to Extended Stay America - Great Falls - Missouri River? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Extended Stay America - Great Falls - Missouri River

Address: 800 River Dr S, Great Falls, MT 59405-4000
Phone Number:
Region: United States > Montana > Great Falls
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #19 of 30 Hotels in Great Falls
Price Range: £50 - £65 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Great Falls - Missouri River 2.5*
Number of rooms: 104
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Extended Stay, Expedia, Hotels.com, Ebookers and 5viajes2012 S.L. so you can book your Extended Stay America - Great Falls - Missouri River reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Extendedstay Hotel Great Falls
Extended Stay America - Great Falls - Missouri River Montana

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing