We put this room on a 6pm hold a couple of days before heading down from Canada. Just before we left I called and guaranteed it with a credit card. Drove over 10 hours and pulled in after 11pm just to find out our room was booked by someone else. Simply unbelievable! Boy were we pissed off, and they didn't have any other room available They sent us to the old Comfort Inn away from the river and we walked in and back out, and went back to the hotel and complained and let them know about it.
All we wanted to do was check in and get a good sleep upon arrival, instead we had to spend another 2 hours tracking down a hotel that was decent. I could understand if it was on a 6pm hold, but seriously, I called just before we left and was assured that the room had been booked and guaranteed on Friday, September 2nd. Absolutely a huge disappointment, I definitely expected better from La Quinta.
In regards to the ratings below for the Rooms - There's no option for what rooms?
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- Also Known As:
- La Quinta Inn And Suites Great Falls Hotel Great Falls
- La Quinta Great Falls
- Great Falls La Quinta
- La Quinta Inn & Suites Great Falls Montana