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“I like Best Western as a rule”

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Best Western Plus Heritage Inn
Ranked #10 of 29 Hotels in Great Falls
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“I like Best Western as a rule”
Reviewed 30 July 2012

Stayed at a Travel Lodge and another hotel previous couple of nights and I generally prefer Best Western's (or perhaps to clarify - my wife does) for their slightly upgraded room furnishings.
Bed's were nice, plat panel TV and all was well until we hit the shower the next morning. Water was either scalding hot or freezing cold with only a few seconds of water in between there that I could manage. Also, seemed like a lot of hallway noise in the morning with doors slamming but perhaps that is a sign of a busy hotel.
Overall front desk was quick and efficient just the shower coulda been a real issue for a child.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank bloomin_onion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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820 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (119)
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English first
Sheffield, UK
Level Contributor
64 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 19 July 2012

A very big hotel, long walk to our room. Public areas very gloomy. Pool area very public also gloomy. Big room but a very small bathroom. Room well equipped but plastic cups and only one comfy chair. Noisy air con. Powerful shower. Good value and fine for an overnight stop but wouldn't want to base myself there for much longer. Complimentary breakfast OK, but nothing special.

  • Stayed June 2012, travelled with family
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Helpful?
2 Thank stanleeder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
55 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 16 July 2012

A friend and I stayed at the BW Plus for an extended girls shopping weekend. The hotel is an older BW but is quite nice.

The staff were great. The cleaning staff were very nice and very quick. The front desk was very helpful and the wait staff in the restaurant were pleasant.

Breakfast was good but if you stick to the free choices, it can get pretty boring after a few days. I would have loved to have the option of something good for you on the free options. Maybe some fruit and yogurt? Your only choices are eggs with hashbrowns and toast, cereal with toast, pancakes or biscuits with gravy.

The hotel was quite large. The pool area was very pretty (Kudos to the "softer side" of the man who takes care of his "plant babies") and we didn't find it busy except on Saturday and at peak hours the other days. If you went for a morning swim, you'd likely have the pool to yourself.

The room was comfortable. The bed was soft but not too soft. The pillows were way too soft for me and made it difficult to find a comfortable way to sleep. The air conditioning was a bit loud but did a pretty good job considering how hot it was outside. The TV was a dinosaur, but it worked fine.

The hotel was very quiet. Other than the occasional slamming door, we didn't hear a thing from the rooms next door. There were multiple weddings in the hotel while we were there but we were far enough away to not hear them at all.

  • Stayed July 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank peanutsmomcalgary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vulcan, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 July 2012

I love staying at the best western Heritage Inn! But this last time we were given a room that smelled especially the the bathroom! It smelled like mold! And it didn't seem as clean as it could have! I realize hotels are saving money on cleaning by going green! But that shouldn't fore go cleanliness and the smell of mold! Thanks

  • Stayed July 2012
    • Value
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    • Cleanliness
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Helpful?
1 Thank springtime111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spring, Texas
Level Contributor
164 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 15 July 2012

Had a clean, comfortable stay at this BW. Was given a large room with a good bed. Best of all, the A/C was nice and cold; I visited during the heat wave with temp almost 100 degrees. Free breakfast was a choice of menu items with beverage served in their restaurant. There is a casino attached to this property. I thought it might be a little loud and/or smoky, but I did not find any problem with that. I only stayed for one night, but if I were to stay longer I would get a room that had a window with an unobstructed view.

  • Stayed July 2012, travelled on business
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Helpful?
1 Thank Anne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 July 2012

The lobby of the hotel is gorgeous. The pool area was VERY crowded when we were there, but it was still nice. Our original room was on the second floor and as soon as we entered, we noticed the TV was missing. The young man at the front desk was surprised by this and moved us to another room... this one had a TV. The front desk staff was very friendly and helpful. There are a few restaurants within walking distance to the hotel, which is very convenient. Overall, the hotel is clean, comfortable, and affordable. I probably would have given the hotel a 5 star rating if the beautiful renovations done to the lobby and pool areas had been extended to the rooms.

  • Stayed July 2012, travelled with family
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank RoadTrippersMSAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
60 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 10 July 2012

Spent 2 nights at end of car tour of Idaho and Montana. Large room, king bed, coffee maker, large clean bathroom, fast and free wifi. Prefer a continental buffet breakfast, the waiter service OK, but got order wrong twice in two days. Couple things needed repair in the room - bath plug blocked with hair - but cleaned out on 4 July holiday. Front desk helpful on shops, restaurants, where to view 4 July parade and fireworks. Small town, so short drive to most places. Price is right, but they just make the Plus status.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Two2bThere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Heritage Inn

Property: Best Western Plus Heritage Inn
Address: 1700 Fox Farm Road, Great Falls, MT 59404-3324 (Formerly BEST WESTERN PLUS Heritage Inn)
Phone Number:
Region: United States > Montana > Great Falls
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Great Falls
#8 Romantic Hotel in Great Falls
#9 Business Hotel in Great Falls
Price Range (Based on Average Rates): £
Hotel Class:3 star — Best Western Plus Heritage Inn 3*
Number of rooms: 231
Official Description (provided by the hotel):
We are the premier full service hotel in Great Falls MT. We look forward to providing you with an exceptional experience. ... more   less 
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Also Known As:
Best Western Plus Heritage Hotel Great Falls
Best Western Great Falls
Great Falls Best Western
Best Western Heritage Hotel
Best Western Plus Heritage Inn Great Falls, Montana

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