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Best Western Plus Heritage Inn
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Reviews (959)
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All reviewsbest westernspoolside roompool sidehot tubfree breakfasthotel restaurantgreat place to stayfront desk staffwould stay here againmini fridgeindoor poolcomfortable bedseasy accessnice roomroad tripglacier national parkclose to the airport
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818 - 823 of 959 reviews
Reviewed 30 July 2012

Stayed at a Travel Lodge and another hotel previous couple of nights and I generally prefer Best Western's (or perhaps to clarify - my wife does) for their slightly upgraded room furnishings.
Bed's were nice, plat panel TV and all was well until we hit the shower the next morning. Water was either scalding hot or freezing cold with only a few seconds of water in between there that I could manage. Also, seemed like a lot of hallway noise in the morning with doors slamming but perhaps that is a sign of a busy hotel.
Overall front desk was quick and efficient just the shower coulda been a real issue for a child.

  • Stayed: July 2012, travelled as a couple
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2  Thank bloomin_onion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2012

A very big hotel, long walk to our room. Public areas very gloomy. Pool area very public also gloomy. Big room but a very small bathroom. Room well equipped but plastic cups and only one comfy chair. Noisy air con. Powerful shower. Good value and fine for an overnight stop but wouldn't want to base myself there for much longer. Complimentary breakfast OK, but nothing special.

  • Stayed: June 2012, travelled with family
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2  Thank stanleeder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2012

A friend and I stayed at the BW Plus for an extended girls shopping weekend. The hotel is an older BW but is quite nice.

The staff were great. The cleaning staff were very nice and very quick. The front desk was very helpful and the wait staff in the restaurant were pleasant.

Breakfast was good but if you stick to the free choices, it can get pretty boring after a few days. I would have loved to have the option of something good for you on the free options. Maybe some fruit and yogurt? Your only choices are eggs with hashbrowns and toast, cereal with toast, pancakes or biscuits with gravy.

The hotel was quite large. The pool area was very pretty (Kudos to the "softer side" of the man who takes care of his "plant babies") and we didn't find it busy except on Saturday and at peak hours the other days. If you went for a morning swim, you'd likely have the pool to yourself.

The room was comfortable. The bed was soft but not too soft. The pillows were way too soft for me and made it difficult to find a comfortable way to sleep. The air conditioning was a bit loud but did a pretty good job considering how hot it was outside. The TV was a dinosaur, but it worked fine.

The hotel was very quiet. Other than the occasional slamming door, we didn't hear a thing from the rooms next door. There were multiple weddings in the hotel while we were there but we were far enough away to not hear them at all.

  • Stayed: July 2012, travelled with friends
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1  Thank peanutsmomcalgary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2012

I love staying at the best western Heritage Inn! But this last time we were given a room that smelled especially the the bathroom! It smelled like mold! And it didn't seem as clean as it could have! I realize hotels are saving money on cleaning by going green! But that shouldn't fore go cleanliness and the smell of mold! Thanks

  • Stayed: July 2012
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1  Thank springtime111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2012

Had a clean, comfortable stay at this BW. Was given a large room with a good bed. Best of all, the A/C was nice and cold; I visited during the heat wave with temp almost 100 degrees. Free breakfast was a choice of menu items with beverage served in their restaurant. There is a casino attached to this property. I thought it might be a little loud and/or smoky, but I did not find any problem with that. I only stayed for one night, but if I were to stay longer I would get a room that had a window with an unobstructed view.

  • Stayed: July 2012, travelled on business
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1  Thank Anne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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