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“Old place”

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Super 8 Great Falls Mt
Ranked #22 of 29 Hotels in Great Falls
Cranbrook, Canada
Level Contributor
184 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Old place”
Reviewed 26 August 2014

This property is central to shopping restaurants and easy access to other attractions.
The place is old and needs updating badly. The front door jammed on the carpet, smells old and musty, smoky. plumbing was shabby and carpet not very clean. Noisy back street traffic

Room Tip: Not sure there is one but get further away from the entrance..
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  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank gd454
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GF_Super8_Manager, Manager at Super 8 Great Falls Mt, responded to this review, 8 September 2014
gd454,

I am sorry about the inconvenience, we recently replace the tiles at the front entrance door area and because it had started to rain that day, we put the rug at the entrance for our guests protection, but it happened that after laying the rug down the door caught on to it and caused inconvenience. We are in the process of remodeling and hopefully soon you will notice a big change.

Again, I apologize for the inconvenience and hope to see you in the near future.

Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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307 reviews from our community

Traveller rating
    33
    74
    97
    58
    45
See reviews for
108
95
34
46
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Calgary, Canada
2 reviews
Reviewed 24 August 2014

Stayed in great falls plenty of times, first time at super 8, very dirty and the beds were super hard, The bedding on top had white stains on them.... and the fleece blanket underneath as well. Bathroom was dirty. The room seemed to be very unsanitary. Dont stay here this hotel needs to be renovated top to bottom and a good cleaning.

  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 795gypsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GF_Super8_Manager, Manager at Super 8 Great Falls Mt, responded to this review, 8 September 2014
I am very disappointed to hear that you was not happy with your stay. I wish you would have brought your concerns to our front desk staff so they could have showed you a different room that you might have liked or helped you to arrange accommodations elsewhere where you would have felt more comfortable.

Again, I apologize that you was not happy with your stay and we do appreciate you providing us with your feedback so we can improve our service for our returning and future guests.

Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Great Falls hotels

Hyrum
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 August 2014

Very disappointed for a Super 8 motel. Bed was worst we have had to sleep on in years. Very old, dingy, reasonably clean, minimally adequate breakfast, parking lot a mess, everyone has to come in through same entrance so were glad to had room close to this, but next to cleaning rooms. Hallways very dark, not clean. We were happy to have a place to stay, but definitely not worth what we had to pay for it. Had same guy working the desk service the breakfast room, so not good service. All the advertising made it sound great, but it was endurance to stay overnight.

  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank James A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GF_Super8_Manager, Manager at Super 8 Great Falls Mt, responded to this review, 21 August 2014
Thank you for taking the time to review our hotel and I apologize that your stay wasn't to the standards that our guest come to expect. We value your comments as they help us to improve our services for our new and returning guests.

Every feedback we receive is very valuable to us and we take all positive and or negative feedback very serious because it enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future.

Thank you again for your feedback.
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Medicine Hat, Canada
Level Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 17 August 2014

Lots of hotels to choose from in Great Falls so don't stay here, over priced and very run down. Room was dirty, could hardly see out the window for the filth on it. We are not too picky but if your gonna charge prices like that I expect more!

  • Stayed August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank luv2luvt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GF_Super8_Manager, Manager at Super 8 Great Falls Mt, responded to this review, 1 November 2014
I am sorry about your unpleasant stay with us. We are very competitively priced among branded properties. I wish you would have brought your concerns to our staff they would have relocated you to a room of your choice


We appreciate your feedback as it helps us improve our service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Super 8 Great Falls Mt

Property: Super 8 Great Falls Mt
Address: 1214 13th St S, Interstate 15 Ext 278, Great Falls, MT 59405-4609
Phone Number:
Region: United States > Montana > Great Falls
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #22 of 29 Hotels in Great Falls
Price Range (Based on Average Rates): £
Hotel Class:2 star — Super 8 Great Falls Mt 2*
Number of rooms: 112
Official Description (provided by the hotel):
Welcome to the Super 8 Great Falls MT hotel, located off Interstate 15 next to Holiday Village Mall and near Giant Springs State Park. Wake up to free 8-item SuperStart breakfast bonanza each morning, and stay connected from your Great Falls hotel room with free Wi-Fi Internet. We offer 24-hour front desk service, free truck / bus parking and guest laundry facilities for your convenience. Help yourself to free coffee in our lobby 24 hours a day. Smoking and Non-smoking rooms are available, and kids 17 and under stay free with an adult at our pet-friendly hotel. ... more   less 
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Also Known As:
Super 8 Great Falls Hotel Great Falls
Super 8 Great Falls Mt Montana

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