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“Low-end Fairfield Inn”

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Fairfield Inn Great Falls
Ranked #13 of 29 Hotels in Great Falls
Colorado Springs, Colorado
Level 6 Contributor
470 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 201 helpful votes
“Low-end Fairfield Inn”
Reviewed 29 July 2013

I try to patronize Marriotts for consistency, usually staying at Courtyards or Springhill Suite. Occasionally we stay at a Fairfied Inn or Fairfield Inn & Suites. This hotel really fell short of the usual Fairfield but then it was priced less. It was clean and seemed safe. The bed was fine for sleeping but was so poorly made, it came completely undone during the night and exposed the mattress on both sides. The air conditioning was good. The bathroom was clean but very small. The halls had a funny musty smell. The room did not have the smell until we turned the air down. The internet worked well. The desk chair was comfortable. There was a nice chair and hassock although it made the room very crowded. When we got there no one was at the desk. We waited five minutes then went looking. We found someone in the laundry. Sh then found et clerk. We ended up skipping breakfast. We called to confirm times twice and no one answered. We would try another hotel here next time.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank Bensus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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172 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Edmonton, Alberta, Canada
Level 3 Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 29 July 2013

This was a weekend stay for the July 1 holiday weekend in Canada. We arrived late friday night so were given the room for handicapped at the end of the east hallway on the main floor.

The staff were helpful and courteous, the room clean, the bed confortable and the breakfast O.K. The pool was fine saturday morning but was dirty and had a scum on it sunday a.m. so passed on the swim. We decided to spend the Sunday night in Shelby to shorten the trip home to Canada and try a hotel there for future trips.

Overall average hotel but it might have been better since it is a Marriott.

Room Tip: Best hotel location for a shopping trip to Great Falls.
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travel-Toolie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level 5 Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 14 July 2013

We stayed at this FFI using Marriott points the week after July 4th.

This property is very sub-par for a Marriott flagged property.

Damp musty smelling - not sure how you accomplish that in a dry climate, but they manage to do it.

Carpet in the corridor is basically just laying there with major ripples and bumps.

Bed pillows pretty much flat.

This property needs a MAJOR refurbishment.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank donnier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Great Falls hotels

BELGRADE
Level 3 Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 18 June 2013

This is an old property that I would guess was originally built for a different chain. Definitely needs some updating. There was a weak spot in the floor in our room by the sink and I felt bad for the people below us everytime we walked there because it make a snapping noise. Lots of thudding and hallway noise. Beds just so-so. Long, whisker-like hairs all over sink, counter, and ice bucket that sits by sink. Ick. Several hairs in the tub, too. Made me feel like the whole room wasn't clean. Pool is very small. They need to change out the welcome letters in the rooms. The letter on the desk states that breakfast on Sundays goes until 10. We got down there at 9:45 and they were almost finished putting it all away. Then I noticed the sign said 9:30. When i mentioned the letter to the gal cleaning up, she just looked at me funny. If you are accustomed to a certain standard from the Marriott brand, you won't find it here.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MtVBmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David T, General Manager at Fairfield Inn Great Falls, responded to this review, 20 June 2013
I apologize that you found hair in your room during your stay. We strive to make sure all of our rooms are spotless and this is not acceptable for our hotel. We do need to update our hotel and we are scheduled for a renovation this fall. Thank you for the kind words on the friendliness of the staff.
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Clarksville, Tennessee
Level 6 Contributor
130 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 15 June 2013

I stayed at this hotel for the second time this year. Both times I was satisfied with my stay and in particular with the helpfulness and friendliness of the staff. The room was clean and met my needs. The breakfast this time was much improved over my stay in February. This is a good place to stay for a day or two and is very convenient to anything you would need in GF.

Stayed June 2013, travelled on business
Helpful?
1 Thank HJK13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level 5 Contributor
83 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
Reviewed 11 June 2013 via mobile

This is the single most used room I've ever checked into. While the room was clean; everything from the sheets, curtains and fixtures were well worn to the point of feeling dirty.

Check-in and customer service was outstanding. However, the room felt sub standard to a Motel 6. With a remodel this would be up to Marriott standards, but this property falls short and isn't worth the price.

I'd go with another property in the area if I return to Great Falls.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MKristian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David T, General Manager at Fairfield Inn Great Falls, responded to this review, 20 June 2013
I apologize that you didn't find our hotel up to date. We do need to update our hotel and we are scheduled for a renovation this fall. Thank you for the kind words on the friendliness of the staff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 June 2013

We spent a week traveling around Montana and Wyoming. We stayed at a different hotel each night, and they could all learn from the Fairfield. The staff was by far the most friendly and welcoming. When we arrived, with no reservation, the only front desk staff member was on the phone, and there were two people ahead of us waiting to check in. Yet, we were registered and in our room in 15 minutes. She was friendly and efficient. The room was clean. The decor was a bit dated, and the bed was not the most comfortable, but those were minor annoyances. I would not hesitate to recommend the Fairfield to my friends, and when I am in Great Falls I will only stay at the Fairfield.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ChinookgalCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairfield Inn Great Falls

Property: Fairfield Inn Great Falls
Address: 1000 9th Avenue South, Great Falls, MT 59405
Region: United States > Montana > Great Falls
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 29 Hotels in Great Falls
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Fairfield Inn Great Falls 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
Fairfield Inn geared toward the business traveler but enjoyed by families and teams. Some rooms include a microwave and refrigerator but others are upon request only. 24-hour Corner Market, Business Center Connect & Print available 24/7. Indoor heated pool, FREE Wi-Fi throughout property and FREE Brand Hot Breakfast included in rate. ... more   less 
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Also Known As:
Fairfield Great Falls
Great Falls Fairfield Inn
Fairfield Inn Great Falls Montana

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