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“Lies, unethical, and a bad temper.”

City Center Motel and Annex
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City Center Motel and Annex
Ranked #4 of 6 Hotels in Hamilton
Montana City, Montana
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Lies, unethical, and a bad temper.”
Reviewed 7 November 2012

If you have to stay in beautiful Hamilton for any length of time, do yourself a favor and choose any other motel to stay in. The owners are no where to be found when you need them. They will tell you something one day and then tell you something complete different the next day. They will add hidden charges and fees for things they never mentioned. If you try to question any of these things the owner gets intensely angry and will just yell at you and then walk away. After negotiating a verbal contract for my extended stay, prices and regulations kept changing. On the rare occasion that the "cleaner" (who was supposed to show up once a week) actually came, she never did any noticeable cleaning, and refused to clean if anyone was home. I found out later that i was far from the first person to have this experience. Save yourself the money and frustration and stay somewhere else.

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank MBG161
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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18 reviews from our community

Traveller rating
    7
    4
    2
    0
    5
See reviews for
7
4
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Bay City, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 August 2012

We are very pleased to call City Center Motel and Annex in Hamilton our "Home away from home"! We have stayed in town for 4 to 6 weeks yearly since 2004 and would not consider staying anywhere else for such an extended stay. We always stay at the Annex which is located in a beautiful, quiet, and peaceful residental area. The "apartments" are always very clean and comfortable and since our very first stay we have been treated like part of the family by the entire staff! We and our pet are welcomed with open arms each year and the extra care and compassion they show us is truly unbelievable and many times what is required by owners and staff. Any time we needed anything additional in our apartment, it was taken care of immediately. We would definitely recommend City Center Motel and Annex to anyone who wants a comfortable, clean, and friendly place to stay in Hamilton, Mt whether it is for one night or one month or more!

The Ellis family from south Texas

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sue E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kalispell, Montana
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 19 July 2011

We stayed here last weekend - we were in town for a state baseball championship. All the "big name" motels were full when I made the reservation and after reading a couple of negative reviews, I was a little nervious about staying here. I won't be next time!
The motel is five blocks of the Hwy 93 and almost in a residential neighborhood. While the building is vintage motel, it is well maintained, CLEAN, QUIET and friendly. City Center does not offer all the "extras" of the larger motels, but it provided what we needed...we were not there to be in a motel all day. If you want pools, hot tubs, room service, gym and a game room - go somewhere else.
I could tell the owners take pride in their property and if your dog makes a mess in the room, be prepared to pay for it...they don't want their rooms damaged and I don't want to stay in a room where your sick dog soiled the carpet!
By the way, my grandson's team won the championship game in extra innings!

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank mtnorm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alpine, ca.
Level Contributor
49 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 18 August 2010

Made the room reservation in February. My brother in law personaly went to the place and made them. So we are getting ready to drive 1250 miles. From San Diego, Ca to Hamilton, Mt. THEN we get a phone call 3 weeks before we are to leave. The apartment we were to rent is no longer avalible. So what are we to do. They did offer another rooom. A room with 2 beds and kitchenette and bathroom. And I do mean a room For the same price.Next to a 2 bedroom house, with a full kitchen and washer and dryer. Please pay attention.
Carolyn

Stayed July 2010, travelled with family
Helpful?
1 Thank Camh50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, WA
Level Contributor
4 reviews
4 hotel reviews
Reviewed 16 January 2010

Stayed at this motel for one week and found the owners and service to be so nice and small-town consideration. We rented the annex area and our room was modern and spacious and so very clean. The rate was appropriate as we did have a small dog with us. Randi, you made us feel so welcome, thank you! We were visiting our daughter and son-in-law for Christmas, and your motel was our home for the week.

In honesty, this motel is not new but is kept sparklikng clean as it can be. Rooms can be reminiscent of the good ol' 60's!

Thank you City Center Motel, The Lytles

  • Stayed December 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SeattleHome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
idaho
1 review
Reviewed 9 September 2009

Every year my friends and I stay a weekend in the beautiful town of Hamilton and for the past ten years we always stay at City Center. We tried a few other places before, but we are now loyal guests of City Center. The staff are warm, friendly and very helpful. The rooms are always clean and pleasant and the rates are very reasonable. The location is near downtown and shopping, restaraunts, and historic Hamilton homes. We can walk to restaraunts and to the Saturday market, yet away from any busy, noisy areas too.
We look forward to our stay at City Center and would recommend it to any traveler.

  • Stayed August 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IdahoLoyal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
united kingdom
1 review
Reviewed 2 September 2009

Discusting. hotel after 9:30 pm.. You cant call the office because they dont tell you that no one is at the hotel. You cannot call anyone because no one answers. Be very careful of the bad temper. You have no security!!!!! They have NO phone system to leave messages on your phone.. You cant call the front desk after 9:30 so they will change locks on you and you cant call them.!!!! They room has potato bugs and earwigs and the carpet is filthy. Nevr ever stay here. No matter what.

  • Stayed August 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cantstandbadh0tels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about City Center Motel and Annex

Property: City Center Motel and Annex
Address: 415 W Main St, Hamilton, MT 59840-2470
Region: United States > Montana > Hamilton
Amenities:
Kitchenette Restaurant Wheelchair access
Hotel Style:
Ranked #4 of 6 Hotels in Hamilton
Number of rooms: 14
Also Known As:
City Center Motel And Annex Hotel Hamilton
City Center Motel And Annex Hamilton, Montana

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