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“Lazy housekeeper”

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TownHouse Inn Havre
Ranked #5 of 8 Hotels in Havre
Kalispell, Montana
Level 3 Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Lazy housekeeper”
Reviewed 3 October 2013

Our second night the bed was unmade, sink with soap stuck and unclean, no coffee and used mug not replaced. A note left on bed said bed unmade because a vest and scarf had been left on bed. Bed could easily have been made without touching these items. The garbage was emptied and towels replaced we had left on the floor.
The motel was humid and smelled of chlorine, after showering we had to open windows, on a cold day. The pool area doubled as eating and a lady with 2 dogs walked through as we left. I complained at checkout for lack of services but it Was oh well , you left items on the bed. Would have appreciated a refund for the night of no services. I hate an unmade bed!

Room Tip: Choose a room away from the railroad tracks. Ad with a closed door to pool area. Be sure you don'...
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  • Stayed September 2013, travelled as a couple
    • Value
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Helpful?
Thank Goodtogokb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott S, Manager at TownHouse Inn Havre, responded to this review, 12 December 2013
I'm sorry our policy about not making the bed when a guest leaves items on the bed upset you.
It is in place to protect the guest and housekeeper from misunderstandings. I'm glad they did pick up your trash and refresh your towels on your two night stay. I hope you enjoyed our deluxe hot breakfast and I'm sorry that we are a pet friendly hotel. I'm again sorry about these items and hope you will give us another try.
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114 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (28)
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English first
Vancouver, Canada
Level 3 Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 9 September 2013

We stayed at this hotel on an overnight road trip and were pleasantly surprised. I was a little nervous when I saw it was attached to a casino, but you would never know it was there. The service at check in was very friendly, and our rooms were spacious. The property is a little dated but it is clean. The breakfast was good and the pool was very big. The location was fine and we were able to walk to a nearby restaurant.

  • Stayed August 2013, travelled with family
    • Value
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Helpful?
Thank Langley2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott S, Manager at TownHouse Inn Havre, responded to this review, 12 December 2013
Thank you for staying with us here at the TownHouse Inn.
I alway like to hear that you had a good night sleep and the staff was friendly. We pride our selves on having the best breakfast and biggest pool in town. Again thanks for your stay and we hope to see you in the future.
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Martensville, sk, Canada
Level 3 Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 7 September 2013

we stayed here only one night, the rooms were clean and tidy , much larger than i expected. Check-in was smooth and hassle free. we appreciated the cookies and coffee in the lobby. The breakfast was very good and plenty of room to sit and eat. The only negative I could find was that the spa was on the cold side, not nice and warm. But that is minor and easily corrected and that was the only fault i could find. The hotel even provided a shuttle to get us to our evening out.

  • Stayed August 2013, travelled with friends
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Helpful?
Thank rdirk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott S, Manager at TownHouse Inn Havre, responded to this review, 12 December 2013
I'm glad that you enjoyed your stay with us. We always try to make everyones stay easy and quick. I looked into the hot tub issue and have gotten it fixed. Our deluxe hot breakfast is the best in town and good value to guests. Again i'm glad to hear you liked your stay with us.
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Madison, Wisconsin, United States
2 reviews
Reviewed 14 August 2013

This hotel was wonderful for the people that work here. My husband was handicapped and though the room was not set for handicapped persons, the help received and the kindness shown was wonderful. The rooms were clean and in good repair; the accommodations very nice. The continental breakfast was to die for and I would certainly stay here again if I were ever to return to Havre..

  • Stayed July 2013, travelled as a couple
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Helpful?
Thank Joan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott S, Manager at TownHouse Inn Havre, responded to this review, 12 December 2013
I'm glad to hear the you enjoyed your stay with us. We always try to make our guests feel welcome and right at home. The deluxe hot breakfast is the best in town and a great value to our guests. I happy to here that you will stay with us if you come back this way.
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Plevna, MT
Level 3 Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 July 2013

Town House Inn of Havre could not have been more hospitable when our family returned to Havre for a loved one's funeral. We received a great group rate. The rooms were clean and comfortable (although one bed was a little too close to the air conditioner). The continental breakfast more than met our needs. The staff was very accommodating, allowing us to use a conference room for family meals/gatherings. We will definitely stay again.

  • Stayed July 2013, travelled with family
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Helpful?
1 Thank Wayne/Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott S, General Manager at TownHouse Inn Havre, responded to this review, 20 August 2013
We would like to thank you for your review and we are glad that we were able to provide a clean, and comfortable place for your family during this sad time.
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Illinois
Level 5 Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 12 July 2013 via mobile

This Place May Not Be The Newest Or Fanciest But It Is Clean And Makes Up For It With Amenities. Cocoa, Popcorn, Lemonade, Candy, Coffee All Day Long. The Soaps In The Room Are Way Cool And the Breakfast Is Great. Nice Lobby, Very Inviting. Super Friendly Staff. I Stayed Here About A Week.

  • Stayed July 2013
    • Value
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    • Rooms
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Helpful?
3 Thank WorldTravelingMomma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott S, Manager at TownHouse Inn Havre, responded to this review, 17 July 2013
Our entire staff would like to thank you for taking the time to write your review and also for staying at our property. We are glad that you enjoyed all the amenities that we have to offer. We, as a team all work very hard to assure that every guest is 100% satisfied with their stay, with your review this tells them they are doing a great job and accomplishing their goal, satisfaction.

Thank you again for staying and we look forward to seeing you in your future travels.

Tiffany Ost
Assistant General Manager
Townhouse Inn of Havre
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Louisiana
Level 5 Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 11 July 2013 via mobile

This is our second time to this hotel. It is well worth what you pay for. They are really friendly. Nice rooms. Nice breakfast in the morning. They have popcorn in afternoons and soup in winter time. My only complain would be the bathrooms are a bit small.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank smromero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott S, Manager at TownHouse Inn Havre, responded to this review, 18 July 2013
Thank you for your positive review on TripAdvisor for your July stay in Havre, MT. We look forward to having you back as a guest the next time your are in Havre, MT.
Tiffany Ost
Assistant General Manger
TownHouse Inn of Havre
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about TownHouse Inn Havre

Property: TownHouse Inn Havre
Address: 601 1st St W, Havre, MT 59501-3415
Region: United States > Montana > Havre
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 8 Hotels in Havre
Price Range (Based on Average Rates): ££
Hotel Class:2 star — TownHouse Inn Havre 2*
Number of rooms: 100
Official Description (provided by the hotel):
If you're searching for Havre hotel accommodations that are both well-appointed and budget-friendly, then the TownHouse Inn Havre, MT fits the bill perfectly. Perks like complimentary breakfast, indoor heated pool, hot tub and sauna make travel a breeze and our newly renovated guest rooms provide a welcome retreat after a busy day of exploring this amazing area. Choose from king or queen rooms or our guest house with its own private yard at our Havre hotel. Take a spin with lady luck in our own onsite casino, Montana Lil's. Whatever you do, there are plenty of things to do in Havre, MT. Our pet-friendly hotel also has a business center, complimentary high-speed wireless Internet access, free shuttle service and more. ... more   less 
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Also Known As:
Townhouse Hotel Havre
TownHouse Inn Havre Montana

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