The outside looks nice, but has a gas station in the front, and a water treatment plant on one side. The check-in was fine, but I had to ask what the hotel offers (like fitness center, pool...) and what time was breakfast and what did they offer. When we got to the room we noticed that the sofabed was not made up and called the front desk to have someone make it up. The front desk person had a attitude but said they would do it. The temperature of the room did not work. The person closest to the a/c-heating was hot and the person on the sofabed was cold. The room was nice but a bit small for three. The bed was very comfortable as well as the pillows. The sofabed was not! The bathroom toilet was very low. The room was very clean. In the morning the the noise in the hallway of guest leaving was loud and woke us up. At check out, the girl just took out keys and said, "thank you". She never asked how our stay was. The place looks like a higher end hotel, but the staff is very much not engaged as you would expect in a higher end place.
- Official Description (provided by the hotel):
- The Comfort Suites hotel of Helena, MT is within walking distance to restaurants, grocers, and retail stores, as well as being within 0.5 miles of the Helena Regional Airport. You’ll enjoy the indoor heated pool, hot tub and exercise room, as well as a business center and meeting space. Our all-suite hotel rooms offer lots of amenities including a fridge, microwave, HDTV, Free (Fiber Speed) WiFi and wired internet, large bathrooms and sleeper sofas in every room to relax or accommodate a few extra sleepers. Free bus parking is available. Designed for business and leisure travelers, the Comfort Suites of Helena will exceed your expectation when visiting this area of Montana. ... more less
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