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“Couldn't be better ” 5 of 5 bubbles
Review of Comfort Suites Helena

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Comfort Suites Helena
Ranked #2 of 21 Hotels in Helena
Certificate of Excellence
Great Falls, Montana
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Couldn't be better ”
5 of 5 bubbles Reviewed 25 June 2014 via mobile

This is one of the best hotels I have stayed at. I use this place about three times a year and every time I arrive the staff makes me feel like I am at home. As someone who is on the road a lot, I wish every hotel I stayed at was as warm and inviting as this place.

Stayed May 2014, travelled on business
Helpful?
1 Thank hmnty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melissa B, General Manager at Comfort Suites Helena, responded to this review, 2 July 2014
Hello hmnty!

Thank you for taking the time to write a review for the Comfort Suites Helena! We very much appreciate your compliments, and I am so happy to hear my staff made you feel at home! Thanks again and we look forward to your return!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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348 reviews from our community

Traveller rating
    274
    60
    6
    5
    3
See reviews for
107
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (83)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Missoula, Montana
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 15 June 2014 via mobile

My family and I spent two nights at the Comfort Suites in Helena. It was a very busy weekend and the hotel was booked solid. The staff was was very pleasant and helpful even though they were slammed.
The room was awesome! It was much larger than we expected and easily accommodated the four of us.
The pool was great for the kids and we all enjoyed the breakfast offering.
We will definitely stay there again and I will recommend it to all our friends and family!

Stayed January 2014, travelled with family
Helpful?
1 Thank Irishpub1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melissa B, General Manager at Comfort Suites Helena, responded to this review, 17 June 2014
Hello Irishpub1!
Thank you for such detailed compliments! We are thrilled you enjoyed your stay, and were able to relax even thought the hotel was full. We take pride in every aspect of our hotel, and are very happy you were able to experience that! Thanks again, and we look forward to your return to Helena and the Comfort Suites!
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Quincy, Washington
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 27 May 2014 via mobile

From the moment we walked in we felt like family everyone was great I would definitely recommend this place they are all awesome.
Very centrally located they have a bike washing station a excellent breakfast and soups and cookies in the evening

Stayed May 2014, travelled on business
Helpful?
1 Thank Kerry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melissa B, General Manager at Comfort Suites Helena, responded to this review, 30 May 2014
Greetings Kerry C,
Thank you so much for your fantastic review of the Comfort Suites! We appreciate your comments and we are thrilled you enjoyed your stay! We look forward to your return to Helena and the Comfort Suites!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
4 of 5 bubbles Reviewed 10 May 2014 via mobile

I stayed her 2 nights on business. The rooms are elegant and useful with a refrigerator, microwave, coffee maker, big flat screen tv, comfy bed, great layout and use of space, & the bathrooms come with makeup remover and good smelling shampoo and conditioner and lotion and soap. Friendly and helpful staff. Good complimentary breakfast. Definitely would recommend.

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tiffany S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melissa B, General Manager at Comfort Suites Helena, responded to this review, 20 May 2014
Tiffany S,
Wow such great details and wonderful comments! We love to hear how happy, and truly satisfied our guests are! Thank you again for taking the time to post a review for the Comfort Suites Helena! We look forward to making your next trip just as enjoyable!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beverly Hills, Michigan
Level Contributor
74 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 1 May 2014

I truly consider this hotel my home away from home. I've developed lasting family friendly relationships with many staff at the Comfort.
If you need to feel at home, you want some great, friendly persons to assist you, and you indeed need to feel safe, stay here at the Helena Comfort Suites near the airport, not to be confused with the Comfort Inn in Helena.

I do not stay anywhere else while in MT. It makes a great "day tripping" place to stay.

Room Tip: Although I prefer the "south facing" rooms, construction has begun including a road thru i...
See more room tips
  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MiPAS48025
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melissa B, General Manager at Comfort Suites Helena, responded to this review, 2 May 2014
MiPAS48025,
Thank you so much for such a wonderful review of the Helena Comfort Suites! It is heart-warming to know how much you truly feel at home! We appreciate your continued loyalty, and look forward to making your next trip just as enjoyable!
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Hill City, South Dakota
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 26 April 2014

Everyone was very friendly. Staff & service man there suggested where to go to supper & offered their shuttle right away. Grounds were very clean. Breakfast had lots to choose from. We booked a pet friendly room. Everything was amazing during our stay. Would definitely recommend this hotel & would also definitely stay here again.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank callen0605
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melissa B, General Manager at Comfort Suites Helena, responded to this review, 30 April 2014
Hello Callen0605,

Thank you for taking the time to post a review for the Comfort Suites Helena! We appreciate your kind words, and are very happy you had such an enjoyable stay! Thanks again, and we look forward to making your next stay with us just as amazing as the last!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, WA
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 21 April 2014

The hotel is new so its expected, in my opinion, to be nicer than others. The complaints about the smell of a water sewage? Never smelled anything. Our stay was from 4/11-4/13 so not sure if that has something to do with the time of year?

Rooms are very good sized and clean and nice. The bed were SUPER soft and comfortable. I like a really soft bed so it was perfect for me. I had other parents that stayed there too say they loved the bed and never slept in such a soft bed. There is a couch in the living area separated by a quarter little wall thing. The heater/AC was right next to the other bed which made that bed cold and others still warm so that was kinda a downside. The bathroom was good sized too. The closet though was not at the front of the room but rather the back which was kinda inconvenient and not nicely placed in my opinion.

Pool had nice chairs but was small. It served our purpose and is indoor with hot tub.

The breakfast was good. Waffles, eggs, bacon, sausages, biscuit and gravy, juices, muffins, bagels, pastries, oatmeal.

They had some small snacks served some nights like soup or cookies.

Overall great stay. I would stay there again if I were in the area for sure.

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank llsmr777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melissa B, General Manager at Comfort Suites Helena, responded to this review, 22 April 2014
Hello llsmr777,
Thank you for taking the time to write a review for the Comfort Suites Helena. Yes we are fairly new 3 years in August! We hold our standards very high, and I am so happy you noticed! We take great pride in every aspect of our hotel, from the comfort of our beds to the quality of breakfast we provide to our guests! Thanks again, and please remember the Comfort Suites if you decide to come back to Helena!
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Additional Information about Comfort Suites Helena

Property: Comfort Suites Helena
Address: 3180 North Washington Street, Helena, MT 59602
Phone Number:
Region: United States > Montana > Helena
Amenities:
Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 21 Hotels in Helena
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Suites Helena 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
Less than two miles from the Helena Regional Airport, the Comfort Suites hotel of Helena, MT is within walking distance to restaurants, shopping and retail stores. Helena’s newest hotel, Comfort Suites is also 3.5 miles from downtown Helena and the Montana Historical Society Museum. Other attractions close to this Montana hotel include: •Gates of the Mountains •Great Northern Carousel •Grandstreet Theatre •Holter Museum •Original Governor’s Mansion •Spokane Bar Sapphire Mine. You’ll enjoy the indoor heated pool, hot tub and exercise room at this Helena hotel. Other amenities include: •Free hot breakfast •Free high-speed wireless Internet •Free Airport shuttle service •Free local calls All rooms are nicely appointed with a microwave, refrigerator, coffee maker, hair dryer, 42-inch flat screen TVs, iron, ironing board, sofa sleeper, and pillow-top mattresses. Business travelers will appreciate the business center with access to copy and fax services as well as 900 square feet of meeting space. This is a non-smoking hotel. Free ample truck and bus parking is available. Designed for business and leisure travelers, the Comfort Suites hotel of Helena will exceed your expectation when visiting this area of Montana. Make a reservation today and enjoy all we have to offer. ... more   less 
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