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“Awesome, awesome, awesome!”
Review of Hampton Inn Helena

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Hampton Inn Helena
Ranked #3 of 21 Hotels in Helena
Certificate of Excellence
Whitefish, Montana
2 reviews
“Awesome, awesome, awesome!”
Reviewed 20 February 2014

I have stayed here several times now and this hotel is absolutely FABULOUS! The customer service is beyond any ever experienced in any hotel. This hotel is super clean, quiet and very very pleasant all the way around. If you are coming to Helena, this IS the place to stay. Also, very easy to find and super easy access! Great job and kudo's to the owner of this hotel!

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tracy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtney J, Public Relations Manager at Hampton Inn Helena, responded to this review, 24 February 2014
Thank you for your Awesome review of our hotel! Thank you for noticing our friendly staff. Customer service is a priority for us and we work hard to ensure that every guest is taken care of during their stay. We are happy that you have enjoyed experiencing this during your stays with us! We are also happy that your found your room to be clean and comfortable and that the hotel location was convenient. We hope you will be back to stay with us again!
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436 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Kalispell, MT
Level Contributor
4 reviews
Reviewed 20 February 2014 via mobile

I was extremely exhausted when I arrived after having driven through a terrible winter storm. I arrived early and asked if I could check in. The customer service was seamless. My room was very clean and exceeded my expectations. Full Charter cable package, REALLY comfy bed and spacious bathroom. Breakfast the next morning was more than satisfying. I'm very pleased with my stay and will definitely choose the Hampton Inn again when I'm in Helena the next time.

Stayed February 2014, travelled with family
Helpful?
Thank StellaKiddo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtney J, Public Relations Manager at Hampton Inn Helena, responded to this review, 24 February 2014
We appreciate your review of our hotel! We are happy that you enjoyed your stay with us and that the staff was accommodating and friendly at check-in. We are happy that you enjoyed your spacious and comfy room and all its amenities. The extensive television channels are certainly nice when you just want to relax! We are also happy that you enjoyed the breakfast and the various hot and cold options. We hope to be your hotel of choice during your next visit to our area!
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Montana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 February 2014

Extremely comfortable beds and larger than average rooms and bathrooms for the price point. While we had some noisy neighbors above us that did adversely affect our sleep that is no fault of the hotel, we otherwise had a surprisingly excellent stay. In addition, I'm 6'3" so it was nice to have a shower head that I didn't have to stoop over for. For the competitive price point, this hotel is hard to beat in Helena.

  • Stayed February 2014, travelled with family
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Review collected in partnership with Hampton

Helpful?
1 Thank troutrad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtney J, Public Relations Manager at Hampton Inn Helena, responded to this review, 24 February 2014
Thank you for taking the time to review our property. We are happy that you enjoyed your stay with us and the larger than average hotel rooms! We are happy that the hotel and room amenities met all your needs. We hope that your travels will bring you back to our property soon!
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Park City, MT, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 February 2014

The room was quiet and clean. The staff were friendly and professional and asked questions to make sure my needs were met. The only negative was the variety of the breakfast items offered. The quality was good but selection was sparse. Overall, it was a positive experience.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Roy Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtney J, Public Relations Manager at Hampton Inn Helena, responded to this review, 24 February 2014
Thank you for your review! We are happy that you enjoyed your quiet and clean room. Thank you for noticing our friendly staff! We take great pride in ensuring that every guest has an enjoyable stay and that their needs are met. We hope to see you next time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Canada
Level Contributor
69 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 10 February 2014

We stayed at this hampton in order to catch an early morning flight. Check in was smooth and we were given a 3rd floor room on the back side which was nice away from the parking lot. The room was comfortable and big. The bed was of good quality and coffee was good for hotel standards.

We didn't get breakfast since we had to leave so early to get our flight. The only issue is the hallway can be loud and we were staying on the same floor as a hockey team which was not quiet. So I would suggest asking for a quiet floor.

Room Tip: Quiet floor.
See more room tips
  • Stayed February 2014, travelled as a couple
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Helpful?
Thank rlfraz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtney J, Public Relations Manager at Hampton Inn Helena, responded to this review, 14 February 2014
Thank you for taking the time to review our hotel! We appreciate your feedback. We are happy that you enjoyed your stay and that you were pleased with your third floor room. We apologize for any noise, it was a very busy weekend for us. We are glad that check-in was smooth and that you enjoyed the coffee. For the future, we also have breakfast to-go bags at the front desk, if you don't have time to eat! Thanks again for your review and we hope to see you next time!
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Billings, Montana
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 January 2014

The property is very clean and well maintained. The staff is extremely friendly and helpful. We were in Helena because of a family illness and death. The motel staff and management learned of this and went out of their way to help us out. I will always be grateful for the help they provided to my family and me in our time.

I highly recommend staying in the Hampton Inn Helena.

  • Stayed January 2014, travelled with family
    • Value
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Helpful?
Thank Jim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtney J, Public Relations Manager at Hampton Inn Helena, responded to this review, 29 January 2014
Thank you for taking the time to review our property! We appreciate your kind words and we are glad that you were with us, despite the unfortunate circumstances. Thank you for mentioning our friendly and helpful staff. We wish you and your family well!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
1 review
Reviewed 10 January 2014

You may as well stay at the Hampton Inn. We received an excellent recommendation for supper (Brewhouse) and the hotel was very clean. The vehicle was very dirty from the day of driving and the carwash next door was handy

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Nadine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtney J, Public Relations Manager at Hampton Inn Helena, responded to this review, 13 January 2014
Thank you for taking the time to review our property! We are happy that you enjoyed your stay with us and that the location was convenient for your needs! We are also happy that you enjoyed our dinner recommendation! Please come back to stay with us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Helena

Property: Hampton Inn Helena
Address: 725 Carter Dr, Helena, MT 59601-9711
Phone Number:
Region: United States > Montana > Helena
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Helena
#4 Business Hotel in Helena
#5 Romantic Hotel in Helena
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Helena 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
The Hampton Inn of Helena welcomes travelers to the beautiful capitol city of Montana known as the Queen of the Rockies. Our location is convenient to the Capitol Complex, area attractions, and restaurants. Guests visiting Glacier and Yellowstone National Parks will also find us to be a well-located stop approximately halfway between the two parks. To enhance your stay we offer a cozy lobby to relax and unwind, the ability to stay fit using our Indoor Pool and Fitness Room or stay connected by checking email and surfing the web in our Business Center 24 hours a day. We also offer our On the House or On the Run breakfast daily. ... more   less 
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Also Known As:
Hampton Inn Helena Hotel Helena
Helena Hampton Inn

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