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“Best Hotel in Helena, MT”

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Best Western Premier Helena Great Northern Hotel
Ranked #1 of 21 Hotels in Helena
Certificate of Excellence
Reviewed 1 June 2014

Third visit to this wonderful property. Beautiful lobby/room decor. Front desk personnel caring/helpful/knowledgeable. One of best hotel beds I've ever slept in (and I've visited many). Getting here is not that difficult...at the Carroll College stop light, take a right on Getchell. Parking lot is on the left. Centrally located for all things downtown. Within walking distance to Last Chance Gulch walking mall and wonderful dining experiences (On Broadway is a favorite!). Will ALWAYS stay here when in Helena!

Room Tip: Ask for a pool-side room. What fun to walk out of the French doors and jump in the pool! Rooms faci...
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  • Stayed: May 2014, travelled on business
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1  Thank SheriMontana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montana406, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this reviewResponded 3 June 2014

Your driving description is perfect! The streets of Helena can be confusing to our first time visitors! Helena has so much to offer - I hope you discover something new and exciting on each visit!
Marti Bara, GM

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635 - 641 of 957 reviews

Reviewed 1 June 2014

Reminds me of O'Henry Hotel (excellent!!!) in Greensboro, NC. Wonderful lobby/room interior. Complimentary full breakfast was yummy both days we were there. Front Desk personnel very caring/helpful/knowledgeable. Beds were superior! Within walking distance to Last Chance Gulch walking mall and wonderful restaurants! Will ALWAYS stay here when in the area!

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Best Western
Thank SheriMontana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montana406, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this reviewResponded 3 June 2014

Such a wonderful compliment of our hotel! Our goal is to offer the unexpected! Thank you for your return visit to our hotel! Marti Bara, GM

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Reviewed 26 May 2014

The Best Western Great Northern Hotel is well-situated in central Helena. It is a little challenging to drive to, but once there a lot of services are within walking distance and the neighborhood is pleasant and interesting. My room was very clean and quiet and very spacious. Wifi is superior to any I had used on my trip.

  • Stayed: May 2014, travelled solo
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Review collected in partnership with Best Western
Thank RandomBuffalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montana406, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this reviewResponded 27 May 2014

Robert M - We are pleased to hear you enjoyed your stay with us! We do understand that getting to our front door is not always the easiest - we are just a phone call away to help navigate anyone here the first time. We hope to see you back again! Marti Bara, General Manager

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Reviewed 21 May 2014

We thoroughly enjoyed our recent stay in this lovely hotel, so close to so many things within walking distance, great food & well kept city, friendly, helpful people always make us feel welcome in Montana

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank Alana Holly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montana406, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this reviewResponded 22 May 2014

Thank you for the kind review. I am glad you enjoyed our hotel and city. We feel pretty lucky to live where we do! Be sure to stop and see us again when you are in Montana! Marti Bara, General Manager

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Reviewed 21 May 2014

Extremely nice, well located hotel. Have stayed here for a number of years and always enjoy the excellent service and cleanliness of this hotel. Rooms are large and bathroom/shower is also large and well put together. The hotel is located next to a very good steak restaurant where we always eat several times during our stay. Being downtown, easy to walk to other restaurants and services. Highly recommended.

Room Tip: Ask for double queen, nice large room for couples and kids.
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  • Stayed: May 2014, travelled with family
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Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montana406, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this reviewResponded 22 May 2014

Thank you for your kind review Michael! We love our repeat guests. We really do get spoiled with our location and all the places we can walk to. Have a great start to your summer and we hope to see you again soon! Marti Bara, General Manager

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Reviewed 20 May 2014

Business meeting/conference, for three days, two nights. No problems, with excellent staff, good a/v system without glith=ches, much better than average "conference buffet" lunches.Clean, friendly, comfortable.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Best Western
Thank Collyer C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montana406, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this reviewResponded 21 May 2014

Thank you for your time in writing your review about the Great Northern Hotel. Our goal is to provide you with the best customer care/service possible in all aspects of the hotel. We hope to see you return for a future stay! Marti Bara, GM

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Reviewed 15 May 2014

I love the location of this hotel. It is within walking distance of historical sites, downtown and the college. The RailRoad decor is fabulous. There were issues with food...mainly breakfast. Unfriendly wait staff at conference when they ran out of food and bad tasting food at the breakfast bar. Sour cut fruit and sour waffle mix.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Best Western
Thank Angela M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montana406, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this reviewResponded 16 May 2014

Angela M - thank you for sharing you experience. We are pleased you enjoyed our décor. I appreciate you bringing your concerns about our staffing. I apologize for these situations not being handled correctly. This is not a "normal" occurrence at our property but can be easily fixed. I do hope you will consider staying with us again when traveling from Helena. Marti Bara, GM

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Additional Information about Best Western Premier Helena Great Northern Hotel

Address: 835 Great Northern Blvd, Helena, MT 59601
Phone Number:
Region: United States > Montana > Helena
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Helena
#1 Romantic Hotel in Helena
#2 Family Hotel in Helena
Price Range: £100 - £151 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Premier Helena Great Northern Hotel 3*
Number of rooms: 101
Official Description (provided by the hotel):
Conveniently located in the Great Northern Town Center area of the historic downtown Helena. Near restaurants, retail shops, Great Northern Carousel & Ice Cream Company, movie theater Exploration Works Museum. Full service convention center for your important business and social events. ... more   less 
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Also Known As:
Best Western Helena
Helena Best Western

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