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“Quiet, Comfortable Hotel with Excellent Location”

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Best Western Premier Helena Great Northern Hotel
Ranked #1 of 21 Hotels in Helena
Certificate of Excellence
Los Angeles, California
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Quiet, Comfortable Hotel with Excellent Location”
Reviewed 27 July 2014

I recently stayed at this hotel and was very impressed with the staff, the amenities of the hotel, and the very good location in historic Helena. The room was spacious and the staff went out of the way to be helpful. The included breakfast had many options. This was my first experience with Best Western's Premier-designated properties and I was impressed.

  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Pegwards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review, 28 July 2014
Dear Pegwards, thank you for taking the time to leave your review on Trip Advisor to share with others. Our property is proud of our staff and our hotel. It is a team effort and these reviews are a return on our investment! Thanks so much! Marti Bara, GM
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918 reviews from our community

Traveller rating
    684
    174
    35
    10
    15
See reviews for
279
179
35
356
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (129)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
Los Angeles, California
1 review
Reviewed 25 July 2014

Excellent, attentive staff, well-maintained property and quiet, despite a convention going on at the time. Helena is a lovely town and this is the place to stay to be in the middle of things. We'll be back.

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Sue F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review, 28 July 2014
Sue F - We hope your short weekend in Helena left you wanting for more! Helena and Montana have much to offer. Please put on Helena back on your must return list! There is so much to do and see in our city and we are a great hub for many locations in the state! Marti Bara, General Manager
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Vallejo, California
1 review
Reviewed 25 July 2014

My husband and I had the great pleasure of recently staying at the Great Northern Best Western in Helena. What a beautiful hotel and worthy of its premier rating. Our room was well decorated and comfortable and given it was a handicapped room, the bathroom was perfect for my husband, including a shower seat and other amenities.

The staff was very friendly -- the woman who serviced our room was so nice and greeted each person who walked down "her" hall, even helping a woman with a walker into her room.

And the location was central to where we needed to go. Coming from the San Francisco Bay Area, I was not used to [free!] parking across the street.

All in all, we are planning on going back and highly recommend this hotel as the place to stay in Helena.

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Ann M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review, 28 July 2014
Dear Ann M - your warm compliments are greatly appreciated! We are proud to be a BEST WESTERN PREMIER, the only one in Montana! Please do come see us again. Marti Bara, General Manager
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Pheonix, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 July 2014

Over all very nice -- no problems -- staff every helpful and quick to respond -- pool was nice -- we could walk to eat at several different places with all different prices -- we would stay there again.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Judson M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review, 24 July 2014
Dear Judson M, we appreciate your staying with us at the Best Western Premier Helena Great Northern Hotel while in Montana. Your time given to complete a Trip Advisor review is greatly appreciated! Marti Bara, General Manager
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Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 July 2014

We had a room right off of the pool area. The room was huge and very well decorated. Most comfortable, spacious Best Western room we have ever been in. Pool was small, but nice and quiet. Breakfast was awesome! We would definitely stay here again.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank MessyHouseHappyFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review, 23 July 2014
Dear MessyHouseHappyFamily! Thank you! Thank you! We certainly put our best foot forward to exceed our guests expectations. It is even most important that you as a returning guest are able to see the consistency. Until next time! Marti Bara, General Manager
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Walldorf, Germany
Level 6 Contributor
350 reviews
349 hotel reviews
common_n_hotel_reviews_1bd8 212 helpful votes
Reviewed 22 July 2014 via mobile

This place is a bit more expensive but a bit better than the usual chain hotel you find besides the highway. Clean and nicely decorated rooms, real mugs etc. It is a 15 minute walk to the down town pedestrian area.

Stayed July 2014, travelled as a couple
Helpful?
Thank terbang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review, 23 July 2014
Thank you for your Trip Advisor review. I hope you are enjoying our wonderful state of Montana. Helena has many choices to offer our travelling guests, so I am pleased that you chose to stay with us. We do offer many amenities that appear natural when you are staying with us. Should you come this way again - we do hope you will choose to stay with us! Thank you. Marti Bara, GM
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USA
Level 6 Contributor
410 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 240 helpful votes
Reviewed 21 July 2014

Rooms are luxurious, that's right. It had a big room and big bathroom. We slept great, so great, we overslept. I always bring my own pillow because hotel pillows are just too fat for my liking. I always ask for a top floor room which is usually quieter. It had a very good breakfast buffet with premade omelets. It is centrally located in downtown Helena. Close to the minor league ballpark and historical carousel. Free newspaper. Parking is across the street in a parking lot that could fill up fast, and if that is the case then you may have to hoof it to the conventional center parking lot which is a block away. I did get parking since I stayed on a weekday but it looks dicey if you are in town during a busy time.

Room Tip: Top floor and bring your own pillow.
See more room tips
  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank cdrake3460
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review, 22 July 2014
cdrake3460 - thank you for your time to complete a trip advisor review. Oversleeping in a comfortable bed is a great problem to deal with! We know guest pillows are such a personal choice, however, we certainly can offer other choices. The Great Northern Town Center is easily accessible to all of Helena. We hope you will come this way again and stay with us. I am glad you did not experience any parking issues. That is generally the case. We do see that each guest is able to have parking. Have a wonderful week! Marti Bara, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Premier Helena Great Northern Hotel

Property: Best Western Premier Helena Great Northern Hotel
Address: 835 Great Northern Blvd, Helena, MT 59601
Phone Number:
Region: United States > Montana > Helena
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Helena
#1 Business Hotel in Helena
#2 Family Hotel in Helena
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Best Western Premier Helena Great Northern Hotel 3*
Number of rooms: 101
Official Description (provided by the hotel):
Conveniently located in the Great Northern Town Center area of the historic downtown Helena. Near restaurants, retail shops, Great Northern Carousel & Ice Cream Company, movie theater Exploration Works Museum. Full service convention center for your important business and social events. ... more   less 
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Also Known As:
Best Western Helena
Helena Best Western

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