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“Best service ever!!!!!” 5 of 5 bubbles
Review of Jorgenson's Inn & Suites

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Jorgenson's Inn & Suites
Ranked #11 of 21 Hotels in Helena
GreenLeadersSilver level
Deer Lodge, Montana
1 review
“Best service ever!!!!!”
5 of 5 bubbles Reviewed 25 December 2013

When we first arrived in helena the lady at the front desk
(Annie) was very helpfull. she was so knowledgeable about the town and made us and our family feel like we were at home. we will stay here every time we come to town.

Room Tip: everywhere is nice.
See more room tips
  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jpbakker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JTuckerJr, General Manager at Jorgenson's Inn & Suites, responded to this review, 14 January 2014
Annie is one of our best employees and I'll be sure to show her this review. We look forward to having you back!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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402 reviews from our community

Traveller rating
    140
    137
    67
    36
    22
See reviews for
119
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117
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (119)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Russian first
  • Any
English first
Roundup, Montana
1 review
3 of 5 bubbles Reviewed 24 December 2013

Jorgensons was very quite,... hot breakfast was great...Had to go to front desk for coffee on one occansion, snowed one morning, after cleaning room they did not vacum the carpet, because there was ice melt still on the carpet. The Wireless connection for internet was not good even with my smart phone it was very slow. Never could get my laptop to connect to the sever. They did try and assist with this by sending over help, but with no luck. Beings this was a Business trip it would have been nice to use my laptop.

  • Stayed December 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ron M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JTuckerJr, General Manager at Jorgenson's Inn & Suites, responded to this review, 14 January 2014
I'm sorry that my housekeepers didn't service your room fully and that our WiFi was not working for you. We just replaced the WiFi service in November and haven't had any complaints until yours - so I'll be sure to figure our what may have been the issue.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dillon, Montana
1 review
5 of 5 bubbles Reviewed 20 December 2013

Seattle's Best in room coffee. Free hot breakfast in the family owned restaurant adjacent to the hotel, Italian toiletries, comfy bed with hearty comforter AND blanket. Well appointed with large desk and mini fridge with seperate freezer, Perfect!

  • Stayed December 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MTwandering
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helena, Montana
1 review
5 of 5 bubbles Reviewed 18 December 2013

Jorgensons was clean comfortable with every amenity necessary clean comfortable room fridge microwave delicious hot cooked breakfast hot fresh coffee in the lobby although the pool and fitness area is under construction they offered capital city health club as an alternative I am a local and due to construction issues chose Jorgensons as my stay of choice and they exceeded my expectations financially as far as amenities.

  • Stayed October 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hotshotaarron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cupertino, California
1 review
4 of 5 bubbles Reviewed 15 December 2013

I stayed in this motel for 5 months. I was able to survive there for a long period because of the very good service they have provided. They have shuttle service which makes life easier. Rooms are clean. Good maintenance. They also serve break fast. They have gym and also swimming pool. A very secured place to stay. Reasonable price if we stay more than a month. People are very friendly. Over all a very nice place to stay.

  • Stayed July 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sunitha V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lethbridge, Canada
Level Contributor
89 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
2 of 5 bubbles Reviewed 8 December 2013

We spent one night while on the road. When making the reservation it becomes confusing that the hotel has 2 sections with 2 different prices. I ended up calling the hotel directly. Got a decent rate for the "newer" section. It was clean but seemed tired. Made me wonder what the older section was like. It was also advertised that breakfast at the restaurant was included in the cost. Due to arriving on the Wednesday before Thanksgiving, the restaurant was not open on Thanksgiving day so they had a small cold breakfast available. It would have been nice to know this upon booking as I believe the price we paid was high not to have the hot breakfast included.

  • Stayed November 2013, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank AddiesGrammy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JTuckerJr, General Manager at Jorgenson's Inn & Suites, responded to this review, 17 December 2013
I'm sorry that our restaurant was closed on Thanksgiving morning. We did have a simple setup in the lobby, but we were also offering a hot breakfast at a nearby restaurant - I'm sorry that you were not made aware of it. We try to offer a lot of value with our rooms and rates - I hope that you will see that the next time you stay here.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbus, Montana
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 November 2013

I have stayed here multiple times over the past years and the last few have been especially good. The rooms are clean, cozy, and pleasant. The bed is very comfortable. This was in the front building. They issue a breakfast coupon to the restaurant attached. I ate eggs, bacon, hash browns, and coffee. Great start to the day.

Room Tip: Stay in the main building where all rooms have been remodeled.
See more room tips
  • Stayed November 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Becky H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Jorgenson's Inn & Suites

Property: Jorgenson's Inn & Suites
Address: 1714 11th Ave., Helena, MT 59601
Phone Number:
Region: United States > Montana > Helena
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Helena
#8 Business Hotel in Helena
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Jorgenson's Inn & Suites 2.5*
Number of rooms: 113
Official Description (provided by the hotel):
Located in the heart of Helena's Capitol District, Jorgenson's Inn & Suites offers newly updated rooms offering comfort and convenient amenities including fridges and microwaves. Free WiFi is accessible throughout the property. Rooms in our main building are a bit more updated with executive desks and chairs which help to get work done. Every room rate we offer includes a free hot, served breakfast in Jorgenson's Restaurant. As you can tell from the reviews, the breakfast is a great addition to our valuable service. We offer free shuttle service on-demand to the Helena Regional Airport. We are only a few blocks from the I-15 Capital interchange. ... more   less 
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Also Known As:
Jorgenson`s Hotel Helena
Jorgenson`s Inn And Suites
Jorgensons Hotel Helena

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