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“pig pen”
Review of Super 8 Helena

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Super 8 Helena
Ranked #19 of 21 Hotels in Helena
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“pig pen”
Reviewed 11 July 2014

Do yourself a favour and stay at one of the other many hotels in Helena. This place is very dirty, smells of smoke and none of the outside doors security features work. My pillow was covered in black hairs, unfortunately mine is brown. Oh I almost forgot, it took me 25 minutes to check in, when I phoned the desk to ask for clean pillowcases there was no answer, no surprises there. If I hadn't prepaid on expedia, I would have walked out.

  • Stayed June 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank martyn w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milan P, Manager at Super 8 Helena, responded to this review, 23 July 2014
Martyn
Sorry for your unpleasant stay. But we appreciate your review because it helps us to fix our problem areas. Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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562 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (55)
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Canada
Level Contributor
118 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 7 July 2014

Sorry, this Super 8 is below other Super 8 standards. The walls are paper thin, noisy parking lot, breakfast was just fine, nothing spectacular. Hallway smelled funny. Side door wasn't even locked after hours. Not much to say anyway. Only good thing was the price. Paid $55 for one night on June 26, 2014.

Stayed June 2014, travelled with family
Helpful?
1 Thank Alvin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milan P, Manager at Super 8 Helena, responded to this review, 8 July 2014
Alvin C.
Thank you for the review. We appreciate good and bad reviews because the negative reviews help us address the problems we need to fix.
Thank you so much, Super 8 Managment (406-443-2450
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Travellers are raving about these Helena hotels

Roberts, Montana
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 July 2014

We had a room on the 2nd floor with a king sized bed. There was a refrigerator and a microwave which we did not use but it is very nice to have that option. The room was clean and adequately stocked. I also was able to use their free wi-fi. I usually bring my own but forgot it this time. As we all have more and more electronic equipment, finding enough outlets can be a problem. The desk was set up with 4 outlets along the right hand side which is helpful for computer, charging cell phones and tablets. The bedding was old style but clean. There was a breakfast served but we did not eat there so I cannot comment on the quality. The staff were friendly and helpful and yes I would stay there again.

Room Tip: A king room is only $3.00 more then a queen.
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  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Phyllis S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milan P, Manager at Super 8 Helena, responded to this review, 8 July 2014
Thank you so much for the great review. We hope to see you again soon! Sincerely, Super 8 Managment (406-443-2450)
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Boise
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 July 2014

Overall, the stay was pleasant and comfortable. The property has been around a long time as the furniture, desk and dresser were quite worn. After seeing our assigned room which was on the bottom floor in a corner with the window on a hallway, I asked for another room where I could see out and they were very accommodating. The walls were thin but the noise was minimal. The restaurant next door was very good for a nice prime rib dinner. Thanks

Room Tip: Make sure you get a window looking out!
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Russ C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milan P, Manager at Super 8 Helena, responded to this review, 8 July 2014
Russ C.
Thanks so much for giving us an excellent review! We would love to accomodate you every time you stay in Helena,MT. Sincerely, Super 8 Management (406-443-2450)
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Port Orchard, Washington
Level Contributor
68 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 26 June 2014

Traveling thru and got good price through booking.com. Concerned that there were mixed reviews, but our experience was great. My rating is always value laden of price to accommodation. The front desk staff PM and AM were cordial and welcoming. Our room was very comfortable and clean, breakfast was better than many. Will use this location for future travel through Helena.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rita D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milan P, Manager at Super 8 Helena, responded to this review, 8 July 2014
Rita D.
We love to see great reviews like yours. We would love to have you again and again. Sincerely, Super 8 Management (406-443-2450)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Monica, California
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 June 2014

Spent one night here. Clean room, and a good night's rest. Front desk person was friendly and welcoming; recommended nearby restaurants and gave directions. No problems with internet. Would stay again.

Room Tip: Noise was not an issue in ground floor room facing the main road.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anthony P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milan P, Manager at Super 8 Helena, responded to this review, 8 July 2014
TravelerTony52,
Thank you for the great review! We love to see our guests happy with our service. Please come and stay with us again. Sincerely, Super 8 Management (406-443-2450)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Super 8 Helena

Property: Super 8 Helena
Address: 2200 11th Avenue, Helena, MT 59601-4842
Phone Number:
Region: United States > Montana > Helena
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #19 of 21 Hotels in Helena
Price Range (Based on Average Rates): £
Hotel Class:2 star — Super 8 Helena 2*
Number of rooms: 102
Reservation Options:
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Also Known As:
Super 8 Helena Hotel Helena
Super Eight Helena
Helena Super Eight
Helena Super 8

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