We knew going in that hotels in Kalispell are very high priced, but hoped for more of our money's worth than we got. I had reserved a room with a patio, knowing the hotel had no elevator, but when we arrived around 3:00 pm we were told no first floor rooms were left,and we were given a room with a balcony instead. The room had not yet been cleaned, though the cleaning staff were in the hallway and said they could start on it next. Also, it smelled heavily of smoke, and there was an ashtray on the balcony. Went back to the desk and waited in line (there was only one person on duty there) to be again told there were no first floor rooms and the hotel was totally booked up. She also said that smoking is allowed on the balconies and sometimes the smell gets into the room. She switched us to a balcony room two doors down, which had already been cleaned and did not smell like smoke. We hauled our luggage upstairs for our 2-night stay.
Other issues: The fan in the bathroom was extremely loud, and the AC went into periodic spurts of sudden loud noise. ( I reported these on checkout and the staff member noted them down.) Also, when I returned to my room at about 10:30 am on the day we were leaving, my key card did not work. At the desk I was told that they had already cancelled the previous day's cards (though checkout was not until noon). The staff member actually seemed annoyed that she had to redo my card.
This was the most expensive hotel of our 3-week trip, and definitely the worst one.
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- Also Known As:
- Rodeway Inn Kalispell
- Kalispell Rodeway Inn
- Quality Inn Kalispell, Montana