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Holiday Inn Express Hotel & Suites Kalispell
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Reviews (418)
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All reviewsfront deskhotel dogglacier national parkcinnamon rollswhitefishpancake machinequeen suitecookiesfavorite hotelwould highly recommend this hotelnice place to stayfree breakfast ishotel is beautifulyogurtwill stay there againconvenient locationexercise room
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203 - 208 of 418 reviews
Reviewed 20 October 2013

On our way back from Glacier N.P. we chose the Holiday Inn Express in Kalispell for our overnight stay. Our choice was just perfect. Very nice staff, fine, spacious, quiet and modern rooms with excellent beds. Just the right place to unwind after a long ride through Glacier N.P. We liked the heated indoor pool. Not to forget the complimentary breakfast that includes nearly everything you expect. The hotel is a little bit outside the center, but close to shopping malls, restaurants, shops and much more. For us it was an ideal accomodation, we would choose again should we return on day to Kalispell.

  • Stayed: September 2013, travelled as a couple
    • Value
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1  Thank Wernero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrandonPeterson, General Manager at Holiday Inn Express Hotel & Suites Kalispell, responded to this reviewResponded 23 October 2013

Thank you so much for the great review! I'm so glad to hear the staff took great care of you and got to enjoy the great area out here! We hope to see you again on your next trip out to Kalispell and thanks again for the review!

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Reviewed 14 October 2013 via mobile

We stayed the Friday and Saturday of the 2013 Canadian Thanksgiving weekend. This hotel is located conveniently close to Applebee's and Famous Dave's restaurants. Right across the highway is an excellent shoe store for those ladies and men who can never have enough shoes:) The hotel has a nice continental breakfast with pancakes that if you eat more than 2 you won't have to eat until the next morning. It's a clean hotel and the staff is very friendly and accommodating.

Stayed: October 2013, travelled with family
1  Thank L L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrandonPeterson, General Manager at Holiday Inn Express Hotel & Suites Kalispell, responded to this reviewResponded 17 October 2013

Thank you so much for taking the time to review us! I'm glad to hear you got to enjoy some of our great amenities! It is very nice that we are so close to shopping and with the addition of Cabela's next month it will be even better! Thanks again for choosing us and we look forward to seeing you next time!

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Reviewed 8 October 2013

Very comfortable rooms. Lots of large dogs at this hotel, so you must not mind being Around them. The rooms are very roomy and very comfortable beds. The staff is so so friendly and go out of there way to make sure every thing is perfect.
We were traveling with family and aged parents and Beth at the front desk went out of her way to make sure we were all well taken care of. The breakfast is outstanding! The coffee could have been stronger, but overall it was fantastic! Everything was so clean and well kept. The location of this hotel is close to everything and is in the newer part of Kalispell. Housekeepers, breakfast attendant, front desk all were so friendly and helpful, made us feel at home since we were staying there several days. We will definitely stay here again when we return for a visit.

Room Tip: If you are traveling with pets request first floor, they have easy access to outside. If not stay on the second or third floor.
  • Stayed: September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Thank debbie798286
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrandonPeterson, General Manager at Holiday Inn Express Hotel & Suites Kalispell, responded to this reviewResponded 10 October 2013

Thank you It so much for the great review! We are a pet friendly hotel so pets are welcome here! It sounds like our staff really went above and beyond to impress you which is great to hear! I will make sure the kudos get passed on to the correct people :) Thank you so much again for the great review!

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Reviewed 29 September 2013 via mobile

We were happy with some aspects of this hotel, but there is room for improvement. The room was nice, as was the bathroom, and the ventilation in the bathroom was good, which is not always the case. There was plenty of room for toileteries in the bathroom.
However, when we arrived at the hotel at 8.30 p.m. we were not greeted in a friendly manner. Although the information given us was sufficient, it was delivered in a rather matter of fact manner. It's possible that the woman at the desk was tired, but so were we ... The woman at reception in the morning was friendly, so it's not always the case that the reception is not friendly enough.
We were also surprised that the restaurant was closed for dinner on a Saturday. We did not have breakfast as the buffet did not really look appealing to us.
As far as the room was concerned, it's possible that the room above us was given to a couple with a young child as otherwise I find it hard to explain the constant banging noise that we heard as if a child was running around noisily. Would it not be wiser to put families with children on a lower floor?

The carpets in the passage ways and stairways either need a good shampoo or taking out and a new ones putting in. The location is not the best, but that worried us less.

  • Stayed: September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
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1  Thank Comments-JBB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrandonPeterson, General Manager at Holiday Inn Express Hotel & Suites Kalispell, responded to this reviewResponded 10 October 2013

Thank you so much for taking the time to review us. I appreciate the comments and the things you brought to our attention. We unfortunately do not have a restaurant at this location, so this is why nothing was served on Saturday. We do a light meal Monday through Thursday for dinner, but there isn't a restaurant on site. As far as the carpet I'm happy to say we are on schedule to receive new corridor carpet January 2014 which we are very excited about! Once again I apologize for the issues you had during your stay but do hope you give us another shot during your next trip to Kalispell!

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Reviewed 18 September 2013

very accommodating and friendly staff, no worries in changing my reservation. excellent customer service. Staff went out of their way to help me and make sure that all was taken care of. They didn't need to but they did. They clearly care about their customers. Beautiful location easy to get to. clean facilities. very nice. thank you very much. Th

  • Stayed: September 2013, travelled on business
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    • Service
Thank conure2626
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrandonPeterson, General Manager at Holiday Inn Express Hotel & Suites Kalispell, responded to this reviewResponded 25 September 2013

Thank you so much for the wonderful review! It sounds like the staff took great care of you and you had a great stay :) Thank you so much again for the review and we look forward to seeing you on your next trip to Kalispell!

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