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Red Lion Hotel Kalispell
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Reviews (664)
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All reviewsomelet barmade to order omeletsomelet stationfront desksmall mallfire pithot tubgreat breakfastbreakfast buffetnice hotelnice roomglacier national parkmain streetparking lotclean roomsyogurtthe staff was friendly and helpful
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Reviewed 27 May 2014

Jason a the front desk was awesome, all housekeepers were exceptional as well! Room was very clean and serviced above and beyond. Entire staff was very friendly and welcoming in the hallways. Will definitely stay here again!

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Red Lion Hotels
Thank Helena C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2014

Room 167 should be closed and never rented again. The room has the exit on one side, which is also the de facto smoking area. The noise from conversations lasted until late in the evening despite two calls to the front desk. Every time the door closed there was a loud boom in the room. On the other side, just down the hall is the pool area which was extremely loud all evening. Finally, the cleaning service starts before 8:00 AM and there were discussions, conversations, and laughter starting very early. I wouldn't stay in this hotel again. If you are staying in this hotel, insist on a room away from the pool, away from an entrance . . . . actually, just don't stay here, it isn't worth all the work.

  • Stayed: May 2014, travelled solo
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Review collected in partnership with Red Lion Hotels
Thank Joshua Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerLCB, General Manager at Red Lion Hotel Kalispell, responded to this reviewResponded 23 May 2014

The experience you had with our team is extremely disappointing. We review every guest comment and address each of them with our staff and team leads. Our goal is to provide a comfortable stay to every guest and clearly we failed to do that during your stay. Please be assured that the issues you experienced with….will be looked into and addressed accordingly. I hope you will try us again in the near future for you to experience the service we know we can deliver.

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Reviewed 13 May 2014

This is a great place to stay. The complimentary breakfast was excellent, made to order omelets! Room was big and the beds were amazingly comfortable. Great location and value for your money! I want to go back here.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Red Lion Hotels
Thank Crraftymama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerLCB, General Manager at Red Lion Hotel Kalispell, responded to this reviewResponded 12 June 2014

Hello New Yorker. I just got back from visiting there. I went to school in Geneseo. Glad you enjoyed your stay with us. Let me know when you visit again - stop by and say HI.

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Reviewed 12 May 2014

we stayed two nights in two different rooms. on the first got in late in the evening and exhausted and the staff was not very friendly. If it had been earlier in the day i would have left to find another hotel. we paid nearly 200 usd for the night and the room the first night was crowded. Breakfast was good and well done... The second day we were told we would not be able to check into the 2nd room till 4:00 PM! So after the event we attended we returned to the hotel after 7:00 and the front desk person (who was much nicer than the first night) said the room had not been cleared, she had to send someone to check that it had been cleaned. The suite, again paid nearly 200 usd for, was larger, but the carpeting was old and stained and the sofa and chair was also stained... the beds were clean and had been made well, but the ac/heater vents were seriously dusty. Also with the price we paid for the rooms, I find it annoying that they pre-emptively charge you an additional 40.00/night for breakage... which they say will be reimbursed should you not do any damage... None of the people in my party had Ever done any damage to any hotel we have ever stayed in.... It was degrading.. Do they really charge Everyone this fee or was it because one of our party was Native American?

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Red Lion Hotels
Thank Deborah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerLCB, General Manager at Red Lion Hotel Kalispell, responded to this reviewResponded 19 May 2014

Thank you very much for providing helpful feedback regarding your stay. I am glad you enjoyed the our hot Roaring Start Breakfast but I am sorry to hear about the difficulty you had in our cleanliness and service. We do require a credit card or cash deposit from all our guests that stay with us. We do take all of our guest’s comments seriously as they assist us in providing better service. We hope you will be staying with us again so we can prove our ability to exceed your expectations.

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Reviewed 26 April 2014

I would definitely recommend the Red Lion Hotel in Kalispell. It is in a very central location,and is attached to the Mall for very easy access to shopping . The rooms were reasonably priced and clean. We enjoyed our stay and will book this hotel again.

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Red Lion Hotels
Thank GeoTheo77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerLCB, General Manager at Red Lion Hotel Kalispell, responded to this reviewResponded 12 June 2014

Thank you for your referral and your repeat business. These are the best recommendations possible. See you next time.

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