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“Dated room”

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Red Lion Hotel Kalispell
Ranked #7 of 20 Hotels in Kalispell
Certificate of Excellence
A TripAdvisor Member
“Dated room”
Reviewed 18 July 2014

The room was a bit dated, carpet and pull out couch, our 2 daughters slept on the pull out and had to use pillows for comfort as the mattress was terrible. Breakfast was great and so was the fitness area. The pool was a few degrees too cold and the out door hot tub wasn't working.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Red Lion Hotels

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerLCB, General Manager at Red Lion Hotel Kalispell, responded to this review, 25 July 2014
Thank you very much for providing helpful feedback regarding your stay. I am glad you enjoyed the breakfast and the fitness center, and but I am sorry to hear about the difficulty you had with the hide a bed and pool. We take all of our guest’s comments seriously as they assist us in providing better service. We hope you will be staying with us again so we can prove our ability to exceed your expectations
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571 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (107)
Date | Rating
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English first
2 reviews
Reviewed 18 July 2014

Been to Montana on Official visit, Had to stay for 3 nights with worst ever been hotel. This hotel is at Kalispell downtown which is nearer to many restaurants, that is the only one advantage I saw staying in this hotel but, it is not worth staying only for that reason. House keeping, response from front desk and response from customer care is really bad. They have only one charging point so, we have to run around for charging Mobile, iPad, Laptop etc. They charge $240 per day & no proper house keeping, they don't change all the bathroom items, bed spreads, don't clean the bathroom & toilets. Air condition is of older one which can't be controlled after one point. The charges are high with poor service so recommended to stay away from this hotel.

Room Tip: My advice is not to select the hotel
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  • Stayed July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank sai c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerLCB, General Manager at Red Lion Hotel Kalispell, responded to this review, 21 July 2014
Thank you very much for providing helpful feedback regarding your stay. I am glad you enjoyed our location and took advantage of our local restaurants, but I am sorry to hear about the difficulty you had with our "charging points" and air condition units. I will be looking into these two items. We take all of our guest’s comments seriously as they assist us in providing better service. We hope you will be staying with us again so we can prove our ability to exceed your expectations
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Kalispell
1 review
Reviewed 16 July 2014

The hotel is good but the shuttle service was terrible when we were there and there was no attempt made to rectify this situation in our mind. We waited 1 hour and 40 minutes for the shuttle at the airport.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Red Lion Hotels

Helpful?
Thank Grova S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerLCB, General Manager at Red Lion Hotel Kalispell, responded to this review, 25 July 2014
Thank you for your recent post. I am glad you enjoyed your stay with us but I am sorry to hear about the difficulty you had with our shuttle. I have looked into this situation and make some changes to our transportation department. I hope you can return to see the improvements.
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Mobile, AL
Level Contributor
68 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 15 July 2014

The room and be were comfortable. However, the property needs updating. The carpets are dated and stained throughput and the floor at the reception area was in need of cleaning. one of the lights in our room was burnt out but the receptionist had it replaced promptly. The halls are very dark and modern fixtures and new carpet would help alleviate the feeling of dinginess.

  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank drsyn2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerLCB, General Manager at Red Lion Hotel Kalispell, responded to this review, 25 July 2014
Thank you for providing your feedback on your recent stay with us. I am glad you enjoyed your room and bed as well as our front desk prompt on your request. I have taken your other comments and shared with our team. We have put things into place to take care of these items. Thank you again and hopefully you will stay with us again and see the improvement.
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Peoria, Illinois
Level Contributor
63 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 8 July 2014

We stayed two nights after planning the trip short notice. Not much was available and the rate was pretty good. On the plus side, the bed was very comfortable and the sheets clean. Plenty of room in the room and bathroom. And the breakfast was pretty decent. You can get a cooked to order omelet. They have a nice little inner courtyard where you could sit and relax, and fire pit. The hallways seem dark and the carpets old and dirty looking. Everything just seemed old and dated. I was not really comfortable there. Our reason for being in the area was to go to Glacier National Park, and it was an easy drive, but took an hour or so. The staff was friendly. So, it's a toss up. Next time, I will plan in advance and look for other arrangements, but it served a purpose with no frills. Just OK in my opinion.

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank thej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Clair Shores
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 July 2014

My wife and I spent two days here while visiting Glacier National Park and had zero problems. The room, service, location were all great. The free buffet breakfast was a nice change from the usual hotel continental breakfast. The pool and hot tub was another nice benefit in this price range. I would definitely stay here again.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Red Lion Hotels

Helpful?
1 Thank Steven C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerLCB, General Manager at Red Lion Hotel Kalispell, responded to this review, 7 July 2014
Thank you for your great review. My family and I traveled up the Going to the Sun Road on the 4th of July. It still amazes me each trip I take to Logan Pass no matter how many times I have been there. I am so happy it was open when you were visiting and you witnessed one of the most beautiful areas of our country. Do not stay away long.
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Pincher Creek, Alberta
1 review
Reviewed 2 July 2014

wonderful rooms, however, this was the first time we stayed in a one queen room and it was beautiful, although small as we normally stay in a double queen, but because of the increased cost in the summer time plus being close to a week end and a conference there, the 2nd night (on a Thursday) was quit a bit higher in price.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Red Lion Hotels

Helpful?
Thank wayneterrie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerLCB, General Manager at Red Lion Hotel Kalispell, responded to this review, 7 July 2014
Thank you for your post. We enjoy visits from our Canadian up North. See you in the Fall ?
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Additional Information about Red Lion Hotel Kalispell

Property: Red Lion Hotel Kalispell
Address: 20 N Main St, Kalispell, MT 59901-4080
Phone Number:
Region: United States > Montana > Kalispell
Amenities:
Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Kalispell
#6 Family Hotel in Kalispell
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Red Lion Hotel Kalispell 2.5*
Number of rooms: 170
Official Description (provided by the hotel):
The Red Lion Hotel Kalispell celebrates the beauty of the Flathead Valley Region. Our central location in the valley provides endless opportunities for exploration, including Glacier National Park, Flathead Lake and Whitefish Mountain Resort at Big Mountain Ski and Summer Resort. Additional nearby activities include ten golf courses, hiking in the unspoiled Bob Marshall Wilderness area and fishing or boating on Flathead Lake.The Red Lion Hotel Kalispell is a limited-service hotel sporting western accessories, timber beams and copper, granite and slate in earth-tone colors that echo the warmth and rugged ambiance of Montana and the area's natural surroundings. The hotel is within blocks of restaurants, theaters, art galleries, antique stores and downtown Kalispell. Our 170 rooms are all non-smoking and include Red Lion's signature plush pillowtop beds, Eco Fresh Environmentally Responsible Products (ERP), granite vanities, elegant lighting and complimentary wi-fi. Public spaces include vaulted-ceiling lobby and its wood-burning rock fireplace, a welcoming hospitality room, a native, landscaped courtyard with outdoor whirlpool, renovated solarium with indoor pool and over 10,000 square feet of meeting space. Come enjoy Red Lion's signature Roaring Start Breakfast Buffet daily.We are adjacent to Kalispell Center Mall where all your business, dining and shopping needs are met. Whether you are traveling for business or pleasure, the Red Lion Hotel Kalispell is the perfect location to experience genuinely warm Montana hospitality. ... more   less 
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Also Known As:
Red Lion Kalispell
Kalispell Red Lion
Red Lion Hotel Kalispell Montana

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