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“Good place to stay”

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Best Western War Bonnet Inn
Ranked #4 of 10 Hotels in Miles City
GreenLeadersBronze level
Reviewed 16 October 2013

Easy to find and close to shopping and many restaurants. Bed was very comfortable and the room was very clean. Only downside was truck noise, but that ceased after 10 p.m. Breakfast was hot and well presented.

Room Tip: No elevator so ask for the ground floor.
  • Stayed: October 2013, travelled solo
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Thank Beef_JerkyWinnipeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WarBonnet, Manager at Best Western War Bonnet Inn, responded to this reviewResponded 18 October 2013

We are very pleased you had a good experience at Best Western and hope to see you again if your travels bring you back to Miles City, Montana.

Joanna Bair
General Manager

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Reviews (234)
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187 - 193 of 234 reviews

Reviewed 6 September 2013

This is a 1960s design motel, two stories, narrow exterior walkways and no elevator to reach the second floor. The walkways are decaying concrete and in the morning were partial blocked by cleaning carts and used linen. The rooms were not particularly clean and the exterior walkways and parking area were dirty. Fixtures are older and showing signs of wear. WiFi worked and is free. Did not sample breakfast.

Stayed: September 2013, travelled with family
Thank a2djs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WarBonnet, Manager at Best Western War Bonnet Inn, responded to this reviewResponded 18 October 2013

We are very sorry you had a less then satisfactory stay as we learn from every guest we want you to know we are correcting the issues you brought to our attention and hope you will give Best Western a second chance as we do care about our guests and their needs .

Joanna Bair
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2013

To get to our room we had to walk over piles and bags of laundry, weave through smoking staff members, and walk up a flight of stairs to get to our room. Our room smelled like smoke, due to the staff members smoking on the stairs. We couldn't open our windows or doors because it would have made it worse. This happened EVERY time we went up to our room. Best Western, please have your employees smoke somewhere else! Can you find a better location for clean / dirty laundry, so that your hotel guests are not stepping over them? We thought this was totally unprofessional! Also, when we returned from dinner, the parking lot was full. We had to park on the street around the corner from hotel. Not very convenient.

  • Stayed: August 2013, travelled on business
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Review collected in partnership with Best Western
Thank Brady G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WarBonnet, Manager at Best Western War Bonnet Inn, responded to this reviewResponded 19 December 2013

I am extremely moved to read your comments about your stay at Best Western, Miles City.MT
I would like to assure you that I have taken immediate steps and there is no more smoking out side rooms.
I have personally spoken to our Housekeeping staff to be more careful and not to leave
laundry in corridor >
I would like to apologize for the inconvenience.
Kishor Shah
Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2013

Desk staff had to yell at the housecleaning cleaning staff to pick up the pace and do there job. Housecleaning crew seemed unprofessional. Maybe all the professionals left for the North Dakota oil field hotels and more $$$.
The parking lot was tight with small space's. Not good in Truck country.
The $100.00+ rate was to much for this dated property.
Breakfast was not fully prepared and ready at 6am. We were glad to leave BW War Bonnet Miles City in the rear view mirror.

Room Tip: Ice machine up the stairs 2nd floor.
  • Stayed: August 2013, travelled with family
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Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2013

Not very clean. Carpets were very dirty as well as the whole bathroom and its floor. It did have good internet and good beds. For I would not stay there at all. The parking spaces are very tight there. Its not hard to find. The Hotel is in a good area if you need to do some shopping or food. There is a Wal-mart nearby.

  • Stayed: August 2013, travelled on business
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Review collected in partnership with Best Western
Thank Rosemary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2013

Flew in with another aircraft. Hotel sent us a taxi and called for one the next morning, good service on that. Several restaurants close by. Steak and Chop house is good and in walking distance. Room was fine but the coffee maker did not work and no replacement was available. Breakfast had hot items, sausage, eggs, and waffles that were very small. Location is good for those who do not have a vehicle. Cookies at the check in counter were great.

  • Stayed: August 2013, travelled as a couple
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Review collected in partnership with Best Western
Thank allenjones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2013

This was a planned stopover on a long road trip. Maybe I did not pay attention to the description on the site when I booked, but judging by the price I expected it to be similar to other BWs we stayed in elsewhere, for about the same price. Was I wrong! This is a motor lodge with the most basic of amenities. Everything was clean but the room and bath were very spartan with no charm whatsoever. The pool was really tiny. And there is NOTHING to do in Miles City (not the fault of the hotel, but worth mentioning). We arrived at 4PM thinking we would at least enjoy the hotel but my wife was so depressed we checked out right away, knowing we might have to pay for the night anyway since it was past the cancellation deadline. We continued to Billings and stayed at another BW which was the same price and infinitely better. They explained that Miles City was too close to western North Dakota's oil region and the crazy prices that has brought. Lesson learned.

Room Tip: Any room anywhere else is a good room
  • Stayed: July 2013, travelled with family
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Thank Toltriaco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western War Bonnet Inn

Address: 1015 South Haynes Ave, Miles City, MT 59301-5727
Phone Number:
Region: United States > Montana > Miles City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 10 Hotels in Miles City
Price Range: £72 - £92 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western War Bonnet Inn 2.5*
Number of rooms: 54
Official Description (provided by the hotel):
Experience it all - natural beauty, leisure, beneficial business meetings and exploration - when staying at the Best Western in Miles City, MT. Make the most of your business trip while staying at this BEST WESTERN War Bonnet Inn - Billings Clinic, Bureau of Land Management, Fort Keogh,Sanjel Corporation and Montana Fish,Wildlife and Parks are all minutes away. Enjoy fishing at Yellowstone River and Spotted Eagle Lake, golfing at Miles City Town & Country Club and swimming at Miles City Natural Oasis. Range Riders Museum is conveniently located near this hotel. Just two miles from downtown, you can easily find wonderful restaurants. Feel right at home in the luxurious, yet affordable rooms at this BEST WESTERN War Bonnet Inn. All rooms offer cable television with HBO and Disney channels, free Wi-Fi, a desk, a coffee maker and much more. Get a wonderful start to each day with a delicious complimentary full breakfast, including scrambled eggs, bacon, sausage, biscuits and gravy, cereals, fresh fruit, pastries, juice, coffee and tea. Relax in the serene heated indoor pool, hot tub and sauna complete with lush plants surrounding the pool and a changing room for your added comfort and convenience. Get even more value out of your stay at this pet-friendly hotel with access to a 24-hour front desk, an exercise facility, free parking and cold weather hook-ups. The friendly staff and cozy accommodations are ready to welcome you. Make a reservation at the BEST WESTERN War Bonnet Inn today! ... more   less 
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Also Known As:
Miles City Best Western
Best Western War Bonnet Inn Miles City, Montana

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