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“Excellent Experience”
Review of Staybridge Suites

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Staybridge Suites
Ranked #6 of 39 Hotels in Missoula
Certificate of Excellence
Soquel, California
Level 4 Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Excellent Experience”
Reviewed 7 December 2013

We stayed at Staybridge Suites while visiting friends for Thanksgiving and it was convenient, attractive and had everything we needed. The room was well appointed with separate bedroom and small, useful kitchen. Breakfast, by a warm fireplace, was plentiful and well staffed. The hotel's shuttle picked us up at the airport which was much appreciated. The hotel has an indoor pool (small but good for kids) a comfortable theater (with movies to borrow or a great place to watch the football game) and a billiards table, as well as 2 flatscreen TVs in the room. Everyone was helpful and friendly. I was pleased that, with advance notice to guests, the housekeeping staff worked a short day on Thanksgiving to be with family.....says something positive about management.

Room Tip: Our first floor room was convenient to all services, but a higher floor would have a view of the mou...
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  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lora P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InnTrusted, Public Relations Manager at Staybridge Suites, responded to this review, 5 May 2014
Lora P-

Thank you for the fantastic 5 star/bubble review of the Staybridge Suites. Thank you so much for staying with us over Thanksgiving and leaving us such great feedback.

Best Regards,

Staybridge Suites Missoula
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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442 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (75)
Date | Rating
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English first
Edmonton, Canada
Level 4 Contributor
41 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 5 December 2013

Stayed 3 nights at the Staybridge Suites in Missoula, Montana and had a great experience. The suites are roomy with kitchen (equipped with good size fridge, stove top range, dishwasher, utensils, plates, etc.), living room, comfortable bed, decent sized closet and bathroom. The room had a spacious feel to it and I never felt boxed in during my stay. The staff was friendly and helpful. Little things like good quality towels are just icing on the cake.

Included was free hot breakfast which was very good. They also had a complementary hot dinner in mid-week. All in all, I enjoyed my stay there and will definitely go back when I'm in Missoula again.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank deeman98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jon B, General Manager at Staybridge Suites, responded to this review, 11 December 2013
Thank you for sharing your thoughts on your recent stay in Missoula. We focus on guests who stay more than one night so it was gratifying to hear that we met your expectations on your 3 night stay.
I shared your comments with the staff and they were very happy to hear them. Thanks for choosing Staybridge Suites.
Jon Bernthal, General Manager
Staybridge Suites Missoula
jon@staymissoula.com
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Montana
1 review
Reviewed 23 November 2013

I spend three to four nights a month at the Staybridge Suites in Missoula Mt and have never been disappointed. The rooms and all services are outstanding! The young lady who checked me in, Keesha was very friendly and helpful. Bailey was also a dream come true for a tired guest with questions. I can not praise the people, or all of the other conveniences enough.

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jon B, General Manager at Staybridge Suites, responded to this review, 11 December 2013
Thank you so much for your kind words. We do indeed have a great staff. Bailey and Keesha were very happy to read your review. Thank you for your business, we all really appreciate it.
Jon Bernthal, General Manager
Staybridge Suites Missoula
jon@staymissoula.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sandpoint, Idaho
Level 5 Contributor
52 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
Reviewed 22 November 2013 via mobile

This place is clean, pleasant staff, but the walls are paper thin. We are staying in a pet friendly room on the first floor. As a previously reviewer mentioned, the doors slam..well if you are too lazy to hold it and close properly. Then our puppy barks, so we have a problem because of the doors and the thin walls.

This place is nice, but the noise makes it unsatisfactory. Companies need to be more concerned about soundproofing, and people need to have manners.

Stayed November 2013, travelled with family
Helpful?
3 Thank mikie12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Staybridge Suites, responded to this review, 9 December 2013
Dear mikie12,

Thank you for taking the time to write us a review regarding your recent stay. It is good to know that the maintenance levels on site were on point with expectations and you found our staff to be pleasant. However, it is regrettable that the soundproofing conditions were an inconvenience. Your review will be used to consider improvements needed and we hope that you can give us a chance to show what we have done.

We would welcome the opportunity to serve you again and make your stay as best as it can be.

Regards,

Pam G
Case Manager
IHGCare
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Houston, Texas
Level 5 Contributor
55 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 21 November 2013

My Dad and I recently stayed at the Staybridge Suites Missoula while on a road trip. What a great place! The suites were very clean, spacious and had all the conveniences of home (flat screen tv, microwave, coffee pot, etc). The beds are some of the most comfortable we have ever slept in. When we stayed there, they provided a meatball bar (all you could eat meatballs, bread and salad) the night we were there and an excellent free breakfast (omelettes, fresh fruit, juice, breakfast meats, ect.). Staybridge Suites Missoula is also very close to the freeway. I would highly recommend Staybridge Suites Missoula.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank trelina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jon B, Manager at Staybridge Suites, responded to this review, 11 December 2013
Thank you so much for your comments. I rely on your feedback to make sure we are meeting expectations. I shared your comments with our staff and they were excited to know that you had such a great experience.
Jon Bernthal, General Manager
Staybridge Suites Missoula
jon@staymissoula.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 19 November 2013 via mobile

My husband and I stayed at this very clean, very modern hotel while on our anniversary. The desk staff was friendly and helpful, the full breakfast bar was phenomenal, and the king bedroom suite was spacious and spotless, with a full kitchen and half of a living room. They have a billiard room, an actual movie theater that you can reserve for your own movie, or you can pick a DVD from their large selection and watch it in the comfort of your own room. Unbelievable accommodations for a great price. Our new favorite in Missoula-we won't look anywhere else.

Stayed November 2013, travelled as a couple
Helpful?
1 Thank hikethat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jon B, Manager at Staybridge Suites, responded to this review, 9 December 2013
Thank you for your comments, I am so happy you enjoyed your stay with us. We great pride in our friendly staff and clean hotel so I am gratified that we met your expectations. I hope you continue to choose Staybridge Suites as your first choice.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Meridian, Idaho
Level 5 Contributor
71 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 3 November 2013

My family and I stayed here for 3 nights while on a recent business/personal trip back to Missoula. I used to work just down the street and so this was a perfect place to stay. I could walk down the street to our branch office in 5 minutes which allowed my wife the use of the car during the day. Staff was friendly upon check in and we got a room on the 4th floor so no one was dancing above us.

We've stayed at several Staybridge Hotels over the years so were a bit jaded but as usual we enjoyed our stay. We did miss the stainless steel appliances that are used in other Staybridge properties and the pool was a bit small but overall we enjoyed our stay. This particular property has an outdoor basketball court and pool table that other Staybridge properties did not offer. Staff was friendly including breakfast staff which in my opinion is one tuff job. People never seem happy about the food choices and at the same time they can't fill their plates full enough. So Kudos to the staff here for a job well done. Our room was comfortable for us and the kids and we enjoyed the fresh cookies each night along with a soda or coffee of our choosing. The girls had great breakfast choices each morning and the fireplace kept them warm.

If you have a family and haven't ever tried Staybridge your missing out. Its about the best choice going for a family.

Thanks for a great stay!

Room Tip: Just about all the room have a view of the mountains but we had a room facing North and we thought t...
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jon B, Manager at Staybridge Suites, responded to this review, 9 December 2013
Thank you for your feedback especially regarding our breakfast. We strive to have enough choices for everyone and a variety of fresh food as well. Hearing your positive comments lets us know we are on the right track. Hope to see again in the future.
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Additional Information about Staybridge Suites

Property: Staybridge Suites
Address: 120 Expressway, Missoula, MT 59808-1559
Phone Number:
Region: United States > Montana > Missoula
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Missoula
#2 Romantic Hotel in Missoula
#5 Business Hotel in Missoula
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Staybridge Suites 3*
Number of rooms: 101
Official Description (provided by the hotel):
Extended Stay Missoula Hotel Specializes in Comfort and Convenience Ideally situated near the Missoula International Airport, the upscale all suites hotel Staybridge Suites Missoula hotel offers you comfortable accommodations nearSt. Patrick Hospital and the University of Montana, as well as exciting area attractions and prominent Montana businesses. While lodging in Missoula, hotel guests enjoy visiting the Carousel for Missoula and the Smokejumper Visitor Center. Special events in Downtown Missoula and year-round exhibitions at the Missoula Art Museum can also be found just three miles away. Business travelers appreciate our Missoula hotel near the Rocky Mountain Elk Foundation, Boone and Crockett Club, Washington Companies, Community Medical Center, Rocky Mountain School of Photography, Verizon, Roseburg Lumber, UPS, FedEx, Costco, Wal-Mart, Safeway, Albertson s and Direct TV. For our guests' convenience, 1,000 square feet of meeting space, free high-speed Internet access and a 24-hour business center are available on-site. During your stay at our Missoula hotel, full-service kitchens, free laundry facilities and complimentary shuttle services allow you to continue a regular routine. As you plan your trip, be sure to explore our excellent Missoula hotel rates and make your reservations with us today. ... more   less 
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Also Known As:
Staybridge Hotel Missoula
Staybridge Suites Missoula, Montana
Missoula Staybridge Suites

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