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“Awesome stay!” 5 of 5 bubbles
Review of Holiday Inn Express Missoula NW

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Holiday Inn Express Missoula NW
Ranked #9 of 39 Hotels in Missoula
Certificate of Excellence
Olympia, Washington
Level Contributor
55 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Awesome stay!”
5 of 5 bubbles Reviewed 12 November 2013

We weren't disappointed with another stay at this chain. The building looked like it was almost new, and the decor both in the room and outside were very nice. The room was excellent and comfortable. Breakfast was ample and satisfying, as always. The location is good, with restaurants, etc close by. The only negatives I have are 1 grumpy guy at the check in counter (the rest of the staff were great), and the parking was a bit cramped; it shares spaces with the Staybridge right next door... So bottom line, we recommend staying here!

  • Stayed September 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank schoolybear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toni L, Manager at Holiday Inn Express Missoula NW, responded to this review, 19 November 2013
Thanks for recommending us; we love it when a guest has an ‘awesome stay’! Sorry to hear about the grumpy guy at check-in and for any parking challenges you might have encountered. We don’t usually have parking issues, but on busy nights it can happen, so we are thankful that we are able to share parking with our sister hotel next door.
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227 reviews from our community

Traveller rating
    140
    69
    14
    3
    1
See reviews for
91
46
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39
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • Any
English first
Salem, Oregon, USA
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 22 October 2013 credit card Amex Cardmember Review

As always, with IHG properties, well done. Hotel was clean. Check-in was easy. Well located to food and shopping as well as the Harley store, which in fact, one of our riders needed to visit for a repair to his motorcycle.

Stayed August 2013, travelled with friends
Helpful?
Thank Thorrr69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toni L, Manager at Holiday Inn Express Missoula NW, responded to this review, 29 October 2013
We always enjoy meeting and exceeding our guest’s expectations! And it sounds like you are a loyal guest of IHG hotels, so thank you for that. If the ride brings you this way again, I hope you will stay with us.
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Hamilton, Montana
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 10 October 2013

This was a great place to stay in Missoula. The property is newer and most important - very clean! Beautiful décor, above average breakfast and a convenient location right off of N. Reserve St. and the Interstate, close to a variety of restaurants with shopping close by. My only complaint would be the pillows - bringing my own next time.

  • Stayed October 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 4BoysrusMT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toni L, Manager at Holiday Inn Express Missoula NW, responded to this review, 17 October 2013
We appreciate your feedback and are so glad to hear that your stay with us was great. You will be happy to know that we are getting new pillows next year. We can’t wait to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Great Falls, Montana, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 October 2013

This Holiday Inn Express is near a number of restaurants and not far off Interstate 90. The breakfast was good and parking assessable. The rooms were comfortable with good amenities. The staff were pleasant and helpful. The nice "extra" was they had a small "mini-mart" in the lobby so if you wanted something small, you did not have to make a trip out to get a snack or incidentals or wrestle with a vending machine.

  • Stayed September 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank P_D1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toni L, Manager at Holiday Inn Express Missoula NW, responded to this review, 11 October 2013
So glad you enjoyed our hotel and that you found the Griz Mart convenient for your needs. Our entire staff works hard to provide a great experience for everyone. Come see us again.
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Mermaid Waters
Level Contributor
167 reviews
148 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 bubbles Reviewed 15 September 2013 via mobile

This is a very pleasant hotel and very clean. Bathroom was spotless - verygood housekeeping. Microwave & fridge was useful. Comfy bed with choice of pillows. Good location close to shops, supermarkets and restaurants. Easy to find off freeway. Staff friendly and helpful. Breakfast usual good HI Express standard. Quiet didn't hear any noise.

Stayed September 2013
Helpful?
Thank Margaret V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toni L, Manager at Holiday Inn Express Missoula NW, responded to this review, 20 September 2013
Thank you for your kind review, you really summed up our hotel nicely! And we couldn’t agree more, we are conveniently located to everything Missoula has to offer. We will also pass on your compliments to our housekeeping staff, who work very hard to make every guests stay the best it can be. We hope to see you again soon, safe travels.
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Manhattan, NY
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 2 September 2013

Family of six (four adults and 2 children) on road trip, passing thru Missoula from Wyoming (Teton and Yellowstone).

The so called executive suite has a tiny kitchenette with small sink and small counter. Executive suite with no sitting area.

If you need something from the front desk (i.e. extra towels...), expect to pick it up yourself. Although, front desk service is disappointing, ladies from kitchen during breakfast were satisfactory.

Free wi-fi, pool, exercise room and game room. Complimentary breakfast.

  • Stayed August 2013, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
7 Thank UWSYogi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toni L, Manager at Holiday Inn Express Missoula NW, responded to this review, 6 September 2013
We are truly sorry to hear that your stay with us was less than satisfactory. We appreciate it when our guests provide feedback, so that we have an opportunity to improve our service going forward. I am pleased to hear that you did have a good experience at breakfast. Again, we are sorry that your experience with us was not a good one, if you travel this way again, I hope you will give us another opportunity.
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Lynden, Washington, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 18 August 2013

We LOVED the room. We got a kids' suite. So there were 2 rooms. Our daughter absolutely LOVED the bunk bed in the kids room. And the crayon decor was cool. In the kids room was her own TV and an XBOX. Which you could get free games from the front desk. AMAZING! (I am not tech savvy and the front desk guy came and helped us set up the XBOX controller that I could not get to work) The main room had a couch, a desk and a nice flat screen TV, mini fridge and microwave. We loved the spaciousness of the room. The bed was comfortable...the pillows not so much. The breakfasts were delicious. The free WiFi in our room was great. The pool was perfect as well as the hot tub. The staff were very friendly and helpful. Even gave us a card to redeem for a coupon book at the mall and a free appetizer or non-alcoholic drink at Red Robin (which we used). Missoula is such a cute fun town. We had a blast!

Room Tip: If travelling with kids...get the kids' suite.
See more room tips
  • Stayed August 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank LyndenMomof2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toni L, Manager at Holiday Inn Express Missoula NW, responded to this review, 20 August 2013
Glad to hear you had a blast in Missoula, we love it too! And thank you for your kind comments about our staff. The Kid’s Suites are a hit with travelling families, with plenty of room for everyone to spread out. You will be happy to hear that we will be getting new pillows, so the comfort of the pillows will match the comfort of the mattress. We hope you stay with us again.
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Additional Information about Holiday Inn Express Missoula NW

Property: Holiday Inn Express Missoula NW
Address: 150 Expressway Blvd., Missoula, MT 59808
Phone Number:
Region: United States > Montana > Missoula
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Missoula
#4 Family Hotel in Missoula
#7 Romantic Hotel in Missoula
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Missoula NW 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
Conveniently located near the University of Montana and the Missoula International Airport the new Holiday Inn Express & Suites is a great choice for your lodging needs. Just off the Reserve St. strip, near many of Montana’s Prominent Businesses, and countless local attractions, you will find the beautiful new Holiday Inn Express & Suites. Many of our business travelers find our close proximity to such locations as Rocky Mountain Elk Foundation, Boone & Crocket Club, Washington companies, Community Medical Center, Direct TV and Roseburg Forest Products to be very useful. While staying in Missoula, many of our leisure guests enjoy visiting Carousel for Missoula the Missoula Art Museum and the Smoke Jumpers Visitor Center. There are always special events going on in downtown Missoula as well. Some of the great amenities our guests can enjoy during their stay are a spacious board room that seats up to 14, a business center and free Wi-Fi. If your stay is not work related then you may enjoy taking a dip in our indoor, heated pool and whirlpool, or playing Xbox Kinect in our open game room. There are laundry facilities on site and every guest enjoys a great, complimentary Express Start Breakfast in the morning. When you are ready to check out, there is complimentary shuttle service to take you to the airport. Everything you need for your stay is right here at your new Holiday Inn Express & Suites. Don’t forget to make those reservations today. ... more   less 
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Also Known As:
Holiday Inn Express Missoula Hotel Missoula
Holiday Inn Express Missoula NW Montana

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