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“Great Hotel - We Will be Back”

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Holiday Inn Express Missoula NW
Ranked #12 of 40 Hotels in Missoula
Certificate of Excellence
Reviewed 4 August 2014 via mobile

Upon check in, we were greeted by a very friendly employee who took the time to share the hotel offerings and amenities with us.
Our room was very clean, spacious and had all the amenities we needed such as microwave, fridge, wifi and a coffee maker. The King bed was comfortable and you have an option of a soft or firm pillow! The washroom was a decent size and the lighting was amazing...especially for putting makeup on ; ) The hotel provides Bath & Body Works toiletries.
There is a pool, fitness centre and a small store where you can get beverages, snacks and toiletries.
The breakfast room was the usual HIE setup. The food was hot and plentiful. The staff at the hotel keep everything clean and were very friendly.
We will certainly be returning!

Stayed: August 2014
1  Thank MacapaAB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toni L, Manager at Holiday Inn Express Missoula NW, responded to this reviewResponded 22 September 2014

Thank you for such a detailed review, you really hit all the highlights of our hotel! It’s always nice to hear when our guests get everything they needed and more during their stay with us. Thank you again for choosing the Holiday Inn Express & Suites Missoula.

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125 - 131 of 245 reviews

Reviewed 1 August 2014

We chose this hotel because of the reviews here on Tripadvisor and it was worth it. This was our 5th hotel in 6 days and it was the best of them all. Nothing quaint or charming but if you want a good, clean hotel with excellent customer service, a clean and comfortable room - this one stands out from the other chain hotels. Be sure to try the Montana Club (restaurant) next door. Best meal on our trip. Pros: Everything.... Cons: Nothing.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank alisonpdx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InnTrusted, Public Relations Manager at Holiday Inn Express Missoula NW, responded to this reviewResponded 17 September 2014

Thank you so much for your fantastic review of the Holiday Inn Express & Suites. We love to hear from our guests and are so excited that you enjoyed your stay. We truly appreciate your recommendation to other travelers and would love the opportunity to have you as our guest again!

Best Regards,

Holiday Inn Express Missoula

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Reviewed 25 July 2014

We spent 3 nights in July 2014. We arrived on a late flight, and found the desk person to be bright, cheerful and efficient despite the late arrival. Everything in the room was exactly what it should be. Daily service was perfect, with everything being ready for us on our return to the room. Breakfast was typical HI Express, including those wonderful cinnamon rolls. Location is easy to get to. Creature comforts were first rate, with great lighting, plenty of outlets to charge our electronics, fast wifi, comfortable beds and seating, very nice desk/work area, etc. Will definitely be back on our next stay in Missoula.

Room Tip: Second floor east wing rear is above the pool, so some noise, but not horrible. Rooms on the back a...
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  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Ronald M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toni L, Manager at Holiday Inn Express Missoula NW, responded to this reviewResponded 22 September 2014

Thank you so much for the glowing review! Our staff strives to make all our guests feel welcome and special because we want every stay with us to be the best it can be. And yes the cinnamon rolls are very good. We look forward to having you stay with us again the next time you are in Missoula.

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Reviewed 20 July 2014

This is one of the better hotels we have stayed in while taking our cross-country road trip. The room was large and clean. The beds were comfortable, and the bathroom had the best lighting I've ever seen in a hotel. This is usually a big problem for me -- horrible lighting in the bathroom. The wifi worked well. We got a good night's sleep, which is the most important thing while traveling.

Breakfast was served in an attractive room. It's standard Holiday Inn food, but it was more than adequate and there was plenty of it. Every staff member we encountered was pleasant and friendly. Hotels do get pricey this time of year, so it's important to enjoy your stay when you have to pay more than you'd like to.

  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
Thank AnnaSoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toni L, Manager at Holiday Inn Express Missoula NW, responded to this reviewResponded 22 September 2014

We are happy to hear that you enjoyed our hotel and were able to get a good night’s sleep on your trip. Thank you for staying with us, we hope you enjoyed your cross-country trip!

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Reviewed 14 July 2014

Sometimes even a chain hotel can pleasantly surprise you.

This was one of the better stays at an economy chain hotel I can remember. Very clean, modern, and comfortable hotel with a quality FREE breakfast and an a super friendly staff. The fiancee and I did a standard King room and it was excellent for the price with nice modern amenities such as an illuminated mirror. The rest of the family rolled the dice with the "Kid's Suite" and were rewarded. The room had a separate section with a kid's bunk bed, their own TV, and even an Xbox. Literally when asked to recap their vacation the 4 year old listed the hotel as her favorite and the 7 year old even put it in his Top 5.

The lone issue was that upon arrival at 10:30 PM the Standard Room was not ready as housekeeping was "running behind". Even at 11:00 PM it was not ready, but they made up for it by discounting the rate even without any sort of prompt.

Highly recommend

Room Tip: If travelling with kids pay the little extra for the Kid's Suite... your kids will love you for...
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  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank J R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toni L, Manager at Holiday Inn Express Missoula NW, responded to this reviewResponded 22 September 2014

We love being number one with the kids! We are a very family-friendly hotel with lots of amenities that everyone can enjoy including an indoor pool and game room. The Kid’s Suites are roomy and as you mentioned the bunk beds are in a separate room so everyone can spread out and relax. Thanks for highly recommending us.

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Reviewed 12 July 2014

Our room with two queens was large (big enough for a family of 4) and very clean. The hotel is on the outskirts of Missoula right off I-90 which made it very convenient. Several good restaurants within walking distance. The staff was excellent and very helpful with recommendations. Hotel was packed due to a softball tournament, but they had several people working the breakfast room so they were able to keep the tables clean and the food and coffee hot and freshly stocked. I would definitely stay here again.

Stayed: July 2014, travelled as a couple
1  Thank RetiredBoomer2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toni L, Manager at Holiday Inn Express Missoula NW, responded to this reviewResponded 22 September 2014

Thank you for the review. We are conveniently located in Missoula and like you said near several good restaurants. And thank you for the nice compliment about our staff, we want everyone to enjoy their stay with us and we are pleased that was true for you. We’d love to have you stay with us again.

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Reviewed 7 July 2014

This was our second stay at this hotel and we again had no complaints. Our room was on the 4th flour and on the east side of the hotel. The east side dots not face the evening sun and therefore is not subjected to the heat. Also the hotel was clean, quiet, and well cared for.

Stayed: July 2014, travelled with family
Thank Jim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InnTrusted, Public Relations Manager at Holiday Inn Express Missoula NW, responded to this reviewResponded 17 September 2014

Thank you so much for your fantastic review of the Holiday Inn Express & Suites. We love to hear from our guests and are so excited that you enjoyed your stay. We truly appreciate your recommendation to other travelers and would love the opportunity to have you as our guest again!

Best Regards,

Holiday Inn Express Missoula

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Additional Information about Holiday Inn Express Missoula NW

Address: 150 Expressway, Missoula, MT 59808-1559
Phone Number:
Region: United States > Montana > Missoula
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Missoula
#4 Family Hotel in Missoula
#7 Romantic Hotel in Missoula
Price Range: £90 - £139 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Missoula NW 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
Conveniently located near the University of Montana and the Missoula International Airport the new Holiday Inn Express & Suites is a great choice for your lodging needs. Just off the Reserve St. strip, near many of Montana’s Prominent Businesses, and countless local attractions, you will find the beautiful new Holiday Inn Express & Suites. Many of our business travelers find our close proximity to such locations as Rocky Mountain Elk Foundation, Boone & Crocket Club, Washington companies, Community Medical Center, Direct TV and Roseburg Forest Products to be very useful. While staying in Missoula, many of our leisure guests enjoy visiting Carousel for Missoula the Missoula Art Museum and the Smoke Jumpers Visitor Center. There are always special events going on in downtown Missoula as well. Some of the great amenities our guests can enjoy during their stay are a spacious board room that seats up to 14, a business center and free Wi-Fi. If your stay is not work related then you may enjoy taking a dip in our indoor, heated pool and whirlpool, or playing Xbox Kinect in our open game room. There are laundry facilities on site and every guest enjoys a great, complimentary Express Start Breakfast in the morning. When you are ready to check out, there is complimentary shuttle service to take you to the airport. Everything you need for your stay is right here at your new Holiday Inn Express & Suites. Don’t forget to make those reservations today. ... more   less 
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Also Known As:
Holiday Inn Express Missoula Hotel Missoula
Holiday Inn Express Missoula NW Montana

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