I checked in to the Thunderbird after a 14 hour drive. The attendent gave me a king pillow top bed. I went to the room and got ready to sleep, when I noticed 2 room keys on the table ( mine was in my pocket ) I thought it was odd but in my sleepy stuper I rationalized it was a pool key. I went to sleep for the night. Bed was great. When I woke up refreshed the next day, I started to realize how unclean the room was. I found a weird amount of black hair in the tub, coffee stains ( like someone had poured out thier coffee) in the sink, garbage in the trash cans and a used shower cap on the back of the door! This room had not been cleaned from the last guest who stayed there YUCK! I was appauled...I have never been so dicusted! I packed my bag and headed to the office. I told them what happened and the lady looked at me and stated as if I were a child..."you should have complained last night other is nothing I can do for you now. I told her that I I wasn't necessarily looking for compensation just thought she should know...she again told me there wasn't one thing she could do because I didn't give my complaint in time. PLEASE ...I know credit cad machines can give credits...with out a daught the sickest worst experience in a hotel ever! Don't stay here!
- Official Description (provided by the hotel):
- The Thunderbird Motel is located two blocks from I-90 at exit 105. The closest motel to the University of Montana. Just a ten minute walk to the Adams Center! There is an indoor heated pool and hot tub for the enjoyment of guests with a sun deck that over looks the beautiful clark fork river. All units include a microwave and fridge. FREE continental breakfast and FREE Wi-Fi. Ask about our 2 person Jacuzzi Suites! ... more less
- Reservation Options:
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- Also Known As:
- Thunderbird Hotel Missoula
- Thunderbird Motel Missoula, Montana