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“Very much enjoyed our quick stay”
Review of Courtyard Missoula

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Courtyard Missoula
Ranked #18 of 39 Hotels in Missoula
Certificate of Excellence
Sammamish, Washington
Level 5 Contributor
63 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Very much enjoyed our quick stay”
Reviewed 27 October 2013

My dad and I stayed here recently on a cross country trip to bring bring my dog to my new state of Washington. We really enjoyed our stay at this hotel. While we were using some free reward certificates for our stay, I appreciated the staff that night helping us to get a larger room since we'd been on the road for over 1800 miles. We had a great room with a balcony which was great to have during a Sunday Night Football game and some beers. I was surprised they didn't sell beer in the hotel as some Courtyards do but the restaurant next door sold us some to take back

Good hotel...we enjoyed it

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nate M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cathleen S, General Manager at Courtyard Missoula, responded to this review, 1 November 2013
Thank You for letting us know that you had such a wonderful time at our Courtyard here in Missoula. I was very happy to hear that you enjoyed the Montana Club right next door to us. We partner with them to make dining and relaxing only a few feet away. We have had many guests compliment us on the convenience of not having to drive any where to have a drink and an outstanding meal. We look forward to seeing you the next time you are in Missoula.
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222 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Eagle
Level 6 Contributor
307 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 23 October 2013

Tucked in behind another hotel, this is a very nice property. Rooms are clean, bright, quiet, and with windows that open. Restaurant serves the usual breakfast. In room coffee makers permit bringing own coffee and filters.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Idahotraveler88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cathleen S, General Manager at Courtyard Missoula, responded to this review, 1 November 2013
Thank You for taking the time to answer a few questions about your stay with us. I am so please that you had such a great stay. We love our new upgraded rooms too. It is a whole "new stay".
I am also very happy to hear that my staff took such good care of you as well. We look forward to seeing you again in the future.
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Level 4 Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 October 2013

This place is VERY nice and offered a group and state rate. No lounge but right next door, in same parking lot, is a cool bar, rest., and casino. Very new and very nice. Great staff . It is located in an area where you can get all sorts of food and other services. Hooters is right across Reserve:)

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BrentDoig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huntington Beach, California
Level 5 Contributor
65 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 27 September 2013

Very friendly front desk staff. We arrived at the Missoula airport at midnight and called for the shuttle. I was a little concerned at that hour we would be waiting for a while. I am very pleased to say the shuttle arrived within 15 mins. Excellent service, very friendly driver (I'm sorry I don't remember her name). Check in was quick and efficient, as was check out in the morning. The hotel had been remodeled recently and they did an excellent job, very modern and upscale.

We ate breakfast at the restaurant next door. Excellent eggs benedict.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MaxMidnight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wenatchee, WA
Level 4 Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 19 September 2013

First off, this is a beautiful, well appointed hotel. It's location is close to a wonderful restaurant. The price very reasonable. But, we had a problem. The room was simply not very clean & the sheets had alot of hair on them as we turned down the covers to go to bed. They also looked a bit wrinkled. Makes you go hmmmm . . . or eeew! How can the cleaning person forget to change the sheets?? Which of course leaves you to wonder if the rest of the room was actually cleaned or if the prior guest was just fairly tidy. There was more hair (than allowed) on the bathroom counter & the shower wall. The toilet seat had mystery spots on the underside. No coffee packets by the coffee maker. So, after 2 trips to the front desk, issues were resolved to our satisfaction. I must point out that the desk clerk was mortified & extremely apologetic. She offered a new room. Because we went to great lengths to sanitize the room surfaces with disinfectant wipes (we always carry them now) & were already settled in, we just asked for clean sheets & pillow cases. She said she would change the bed herself but couldn't leave the desk as she was the only person on duty. I said we would do it as it's really a simple chore. She offered free breakfast in an effort to compensate us. I don't know how hotels can make sure that housekeeping is actually doing their job but they do need some kind of quality control. So, this less than favorable posting is my way of keeping them on task. As previously said, the only negative with this hotel was the houskeeper. We've stayed there before & were completely happy.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Margaret2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cathleen S, General Manager at Courtyard Missoula, responded to this review, 20 September 2013
Thank You very much for taking the time to answer a few questions about our hotel. There are no excuses for a room that has not been properly cleaned--Thank You for bringing this to my attention. I have shared your survey with our housekeeping staff and used your survey as a learning tool for our housekeepers. We value every guest who stays with us and we know that you have come to expect Marriott's award winning service when you are here. We look forward to seeing you again in the future. Thank You for being loyal to our Courtyard Marriott Missoula.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Bend, Indiana
Level 4 Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 16 September 2013 via mobile

My wife and I stayed here last night. I travelled a great deal before retirement and my wife an I travel a good bit now - for pleasure.

Upon check-in, I remarked about the decor, and was told the hotel was remodeled in May. They did a great job! This Courtyard looks like something you might see in a large metro area ... Very subdued but classy design. Our room, a double-queen, is the same. Subdued, crispy design, classy colors, cherry wood finishes, modern work area for the business traveller, am overstuffed chair in the corner. The temp control was good. An efficient use of space for the fridge, microwave, and coffee maker in a small alcove. Efficient, bright, clean bathroom with small sitting bench in bath/shower. Finally, great beds, mattresses, and linens. A very, very comfortable room to be in.

The desk staff was efficient and helpful. The public spaces like the lobby, halls, and elevators were clean and pleasant. They serve a breakfast buffet that you pay for. It was good and served efficiently. The dining area was clean and, once again, a Rey tasteful space.

Oh - the value is excellent! All of the above for $113 per night, including tax. 5 out of 5

Stayed September 2013, travelled as a couple
Helpful?
Thank ChicagoMembers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bellevue, Washington
Level 3 Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 16 September 2013

Another consistently good stay at Courtyard by Marriott. Clean, well appointed rooms, spacious lobby, friendly staff. Very comfortable beds, nice bathroom. All in all, makes for a very pleasant stay. It's set back from the street - and you'll need to go through the Quality Inn parking lot to get to the Courtyard parking area.

  • Stayed September 2013, travelled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank sleewa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Missoula

Property: Courtyard Missoula
Address: 4559 N Reserve St, Missoula, MT 59808-1410
Region: United States > Montana > Missoula
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Missoula
#8 Romantic Hotel in Missoula
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Missoula 3*
Number of rooms: 92
Official Description (provided by the hotel):
which of these spectacular national treasures you wish to visit first, Missoula Courtyard is the natural resting point. Located in scenic Western Montana, Missoula offers fly-fishing on the Blackfoot River, skiing at Snowbowl, or hiking in the Rattlesnake Wilderness Area. Missoula offers much for the sports enthusiast; University of Montana Grizzlies, U of M's men's and women's basketball teams are perennial favorites in the Big Sky Conference. Missoula Osprey light up the summer skies as a minor league affiliate of the Arizona Diamondbacks. Sightseeing, fishing, skiing, hiking, biking, or kayaking, we've got it all within minutes of the Courtyard. ... more   less 
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Also Known As:
Courtyard By Marriott Missoula Hotel Missoula
Missoula Marriott
Missoula Courtyard
Courtyard Missoula Montana

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