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“Everything was perfect.”

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Hilton Garden Inn Missoula
Ranked #2 of 39 Hotels in Missoula
Certificate of Excellence
Los Angeles
Level Contributor
71 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Everything was perfect.”
5 of 5 bubbles Reviewed 25 November 2013

Everyone at the front desk was extremely helpful and friendly. We asked for a lot of travel directions and we're always pointed in the right direction. Room was a nice size, comfortable bed, quiet. Wonderful breakfast for $10 included the continental breakfast with coffee, juices, fruit, yogurt, cereals, bagels, etc. as well as made to order pancakes, French toast, omelets, pancakes, etc. or for a few dollars less you could have just the continental breakfast. Adjacent restaurant and casino worth a visit.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank christy61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd L, General Manager at Hilton Garden Inn Missoula, responded to this review, 5 October 2015
Thank you for taking the time and leaving feedback on your stay at HGI Missoula. We appreciate your business, and value your comments. We look forward to serving you in the future!

Warm Regards

The HGI Missoula Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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596 reviews from our community

Traveller rating
    325
    166
    57
    36
    12
See reviews for
140
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207
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (59)
Date | Rating
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  • English first
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English first
Butte, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 25 November 2013

Very nice, clean, convenient, and classy Treated very well and the amentities are great. Very convenient location on Reserve street. Enjoyed the view of the valley and mountains along with easy access and comfortable rooms.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Daniel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd L, General Manager at Hilton Garden Inn Missoula, responded to this review, 5 October 2015
Thank you for taking the time and leaving feedback on your stay at HGI Missoula. We appreciate your business, and value your comments. We look forward to serving you in the future!

Warm Regards

The HGI Missoula Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
56 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 21 November 2013

I overnight in Missoula several times a year, but had never stayed here before. It was delightful. The blond fellow who checked me in (William, I think) was very friendly and very helpful later when I needed something. My room was clean and well-furnished and quiet. I will be glad to stay here again.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DavidinYVR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd L, General Manager at Hilton Garden Inn Missoula, responded to this review, 5 October 2015
Thank you for taking the time and leaving feedback on your stay at HGI Missoula. We appreciate your business, and value your comments. We look forward to serving you in the future!

Warm Regards

The HGI Missoula Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbus, OH
Level Contributor
143 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed 13 November 2013

This hotel looks like all other HGI hotels but numerous minor issues added up to make it less than typical. The linens were clean but not crisp; the television remote did not work; the shower was weak; the new Keurig coffee maker did not work; the coffee in the lobby was cold Friday afternoon; glasses are gone from the rooms replaced by paper cups. The breakfast was good but the wait staff was overwhelmed with the number of guests Saturday morning...food orders were delivered to the wrong table and they ran out of coffee. The staff was very nice but the operational details of the hotel were lacking.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 3CTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd L, General Manager at Hilton Garden Inn Missoula, responded to this review, 5 October 2015
Thank you for taking the time and leaving feedback on your stay at HGI Missoula. We appreciate your business, and value your comments. We look forward to serving you in the future!

Warm Regards

The HGI Missoula Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belgrade, United States
2 reviews
4 of 5 bubbles Reviewed 12 November 2013

Very nice hotel, but they do not offer free continental breakfast. The hotel staff was very friendly and accomidating. This is a very good location, but again my only complaint was in regards to the lack of free breakfast. It seems like the industry standard and it was not met at this location.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Kevin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd L, General Manager at Hilton Garden Inn Missoula, responded to this review, 5 October 2015
Thank you for taking the time and leaving feedback on your stay at HGI Missoula. We appreciate your business, and value your comments. We look forward to serving you in the future!

Warm Regards

The HGI Missoula Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Billings, United States
1 review
5 of 5 bubbles Reviewed 11 November 2013

Good location, and friendly staff. Great breakfast The room was clean and quiet. The location was close to eating places and the interstate highway was easy to get off and on. the facility was in excellent shape and fit in nicely with the the rest of the area.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mary Ellen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd L, General Manager at Hilton Garden Inn Missoula, responded to this review, 5 October 2015
Thank you for taking the time and leaving feedback on your stay at HGI Missoula. We appreciate your business, and value your comments. We look forward to serving you in the future!

Warm Regards

The HGI Missoula Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Billings, United States
1 review
5 of 5 bubbles Reviewed 11 November 2013

I was extremely satisfied with the quality of stay at the Missoula HGI. The room was what you'd expect from a newer property; modern, clean, larger than a commuter property, quiet and pleasant. The staff was outstanding. EVERYONE was pleasant, friendly and interested in making my stay a good one. I'm on the road around 100 nights per year so I get a lot of these surveys, I never fill them out. I did today because I want to acknowledge the employees at this property. Well done!

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Stuart S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd L, General Manager at Hilton Garden Inn Missoula, responded to this review, 5 October 2015
Thank you for taking the time and leaving feedback on your stay at HGI Missoula. We appreciate your business, and value your comments. We look forward to serving you in the future!

Warm Regards

The HGI Missoula Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Missoula

Property: Hilton Garden Inn Missoula
Address: 3720 North Reserve Street, Missoula, MT 59808
Phone Number:
Region: United States > Montana > Missoula
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Missoula
#6 Romantic Hotel in Missoula
#7 Family Hotel in Missoula
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Missoula 3*
Number of rooms: 146
Official Description (provided by the hotel):
Located midway between Missoula International Airport and downtown Missoula, the Hilton Garden Inn Missoula is convenient to Interstate 90 and State Route 93. Our Missoula hotel is in close proximity to key attractions such as the Rocky Mountain Elk Foundation Visitors Center, University of Montana, and Caras Park. Enjoy complimentary WiFi, an indoor pool, fitness room, on-site restaurant and casino room. We also have 22,000 sq. ft. of ballroom space. ... more   less 
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Also Known As:
Hilton Garden Inn Missoula Hotel Missoula
Missoula Hilton Garden Inn
Hilton Missoula
Hilton Garden Inn Missoula Montana

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