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“Great stay.”

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Best Western Plus Grant Creek Inn
Ranked #1 of 39 Hotels in Missoula
Certificate of Excellence
Vancouver, WA
Level 4 Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Great stay.”
Reviewed 2 September 2014

Comfortable room, well appointed, quiet. The breakfast was a little beyond the normal complimentary breakfast. The location is close to the freeway, and next to a starbucks, if you want more than hotel coffee. Some of the cheaper places in missoula are kind of tired. It was worth the extra bucks to stay here.

  • Stayed August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank whitewater15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (145)
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English first
Somers, United States
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 2 September 2014

Not very friendly and more about $40.00 more expensive than the Best Western in Butte that we stayed at the night before. The Butte location was nicer and the people at the front desk were definitely more friendly and helpful also.

  • Stayed September 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Neil F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestWesternMissoula, Manager at Best Western Plus Grant Creek Inn, responded to this review, 4 September 2014
Neil,

Thank you for your recent review on TripAdvisor, I know a few different members of our Management Staff have tried to contact you directly to figure out exactly where we messed up in our service commitment. We pride ourselves in providing top-notch service, and I am disappointed to hear that we did not live up to your expectations, or ours. We promise to do better next time.

However, we are pleased to hear the compliments on the Butte Best Western! It is our sister-property and we are always welcome new tips and tricks we can learn from each other to provide the best service we can to all of our guests. I hope you'll give us another chance!

Warm Regards,
Whitney K
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Helena, Montana
Level 6 Contributor
158 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 1 September 2014

We stayed at the Best Western Creekside to attend a wedding reception in Missoula. What a pleasure it was to use the hotel shuttle service ! The hotel offers a free shuttle to and from locations in Missoula, not just the airport. We arranged a departure time with their driver and then a pick up and return time. What a pleasure it was to be able to relax at the wedding and have a couple of drinks without worrying about driving impaired. It is a lovely hotel, tastefully decorated rooms with very comfortable beds. The breakfast had many offerings including fresh fruit, meats and cheeses, breakfast burritos and make your own waffles. It has a lovely location just across the street from a rural walking path. There is a Starbucks next door and a great Pizza/sandwich restaurant( Mackenzie River Pizza)

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank groupleader45212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
boise, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 September 2014

A nice quiet, comfortable stay with great people. Easy to find and convenient to things in Missoula. A nice breakfast to start the day in a clean, welcoming room. Great linens to help with a great nights sleep.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Joyce S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 September 2014

Staff was clean and looked like they enjoyed their job quit helpful, room was clean, plenty of breakfast ( even though the hotel was full that night). The bed was not the most comfortable and there was not any tea in the in room coffee caddy .

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Bonni M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Snohomish, Washington
1 review
Reviewed 31 August 2014

really great people. breakfast was great. Stayed at a gazillion hotels and the folks at this hotel were exceptional - especially the crew that puts the breakfast together. breakfast assortment was much more than expected.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank todd h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tacoma, Washington
Level 4 Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 30 August 2014

This is our 6th visit to this Best Western and it gets better and better.Checkin and checkout went quickly. Employees (Sam and didn't catch other's names) at desk very outgoing and professional. Sam even called a little later to see if everything was okay-nice touch.
Nice, clean room with comfortable bed (small pillows, though). Roomy bathroom. Microwave and refrigerator (smaller with no freezer) in room. No problem with AC unit.
Free breakfast was great. Scramble eggs,cottage potatoes, sausage links, Burrito (with the 3 prior items in it), waffles, Fresh fruit (strawberries, cantaloupt, honeydew, watermelon, grapes), cereal, pastries, english muffins, OJ and apple juice. Great coffee: Seattle Best-L3 milder and L4 robust.
Does have a pool and fitness room, but did not visit. We will be back.

Room Tip: Rooms on the 4th floor looking over the valley are great. Plus there is no one above you. Have not...
See more room tips
  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank 14Lynne321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Grant Creek Inn

Property: Best Western Plus Grant Creek Inn
Address: 5280 Grant Creek Road, Missoula, MT 59808-1492
Phone Number:
Region: United States > Montana > Missoula
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Missoula
#1 Business Hotel in Missoula
#1 Family Hotel in Missoula
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Grant Creek Inn 2.5*
Number of rooms: 126
Official Description (provided by the hotel):
Near many area attractions, businesses and eateries, a restful retreat or productive business trip await you at this recently renovated Missoula hotel. Just three miles from downtown, you can easily find fine dining and unique shops while staying at this Missoula hotel. With many charming attractions nearby - Missoula Smokejumpers Visitor's Center, Carousel-Dragon Hollow Park, Larchmont Golf Course and Montana Snow Bowl Ski Area - you're sure to find something for everyone. Montana Rock Creek, Glacier National Park and Garnet Ghost Town are also can't miss attractions.You're ensured a productive work trip when staying at this Missoula hotel, as Saint Patrick's Hospital, the Department of Natural Resources, Western States Insurance, Rocky Mountain Elk Corporation, Washington Corporation and Institute of Facial Surgery are all within five miles or less. With University of Montana only eight miles away, visiting the area's students and faculty is a breeze.Feel right at home in the comfortable, spacious rooms at this Missoula hotel. All rooms offer cable or satellite television with Pay-per-view, free Wi-Fi, a microwave, a refrigerator, a desk and much more. ... more   less 
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Also Known As:
Best Western Plus Grant Creek Hotel Missoula
Best Western Missoula
Missoula Best Western
Best Western Plus Grant Creek Inn Missoula, Montana

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