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“Very nice.”

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Red Lion Inn & Suites Missoula
Ranked #33 of 39 Hotels in Missoula
Calgary, Canada
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Very nice.”
Reviewed 8 June 2014

This little hotel is great. Service was good and very friendly. Clean room, good air conditioning. Pretty good free breakfast- toast, cereal, oatmeal, bagels, waffles, fresh egg wraps and fruit. And free Wi-Fi!!!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sylvershoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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332 reviews from our community

Traveller rating
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    65
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    44
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (64)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
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  • Any
English first
Spokane, Washington, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 May 2014

The room was horribly hot. they advertise air conditioning but we were told they do not have it. we were not offered fans. we were treated terribly when we voiced a concern about how hot the rooms were late at night.
Night clerk terribly rude. having lived in Missoula for years, I understand days can be hot and nights cold. but there was no air and the system in the room did not even circulate air without hot heat
I was appalled that Red Lion calls this part of their chain.

  • Stayed May 2014, travelled with family
    • Value
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Helpful?
2 Thank Stacie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Missoula hotels

Merriam, Kansas
2 reviews
Reviewed 19 May 2014

Have a great stay. Conveniently located. Friendly staff. Check in was quick and easy. Location was easy to get to and centrally located. Nice breakfast w with a combination of hot and cold foods. Belgium waffle maker always a nice plus.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Red Lion Hotels

Helpful?
Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spokane, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 May 2014

the night clerk was rude and awful to try to talk to. the room was extremely hot. we were not told they can only have air or heat but not both. we were not offered a fan. we were not even told the windows could be opened. we called to complain about the room being over 82 degrees. we were yelled at and told nothing could be done. i am shocked red lion calls this one of their properties. not the customer service they typically offer

Room Tip: best tip-stay elsewhere
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank john p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RL_Customer_Care, Corporate Customer Care Department at Red Lion Inn & Suites Missoula, responded to this review, 22 May 2014
We appreciate you taking the time to comment about your recent stay with us. We apologize for the temperature of your guest room and that is was uncomfortably warm. We certainly understand why that would have an effect on the quality of your stay. I apologize that our staff did not better accommodate you in this situation and would like to assure you this will be addressed accordingly.
We value you as a guest and we are always looking for ways to enhance our guest experience. Thank you again for your feedback and we hope to have the opportunity to better serve you on your next visit.
Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Missoula
1 review
Reviewed 5 May 2014

We were told while we were booking that the pool would be ready and available May 1st. It was not. On the days leading up to and including the first there didn't seem to be anyone working on the pool to get it ready. When it was finally "ready" it looked as if the cover had been taken off, the few pool toys put out and the furniture surrounding the pool set up. The pool was full of leaves and debris and the screws for the cover were still sticking out of the ground. There was another family at the pool with small children at the pool who said they notified the staff and were told "the pool guy already left". For the safety of the children we all pitched in to remove these dangers. If this was all the work that went into opening the pool it should have been done the day we arrived.

The fan in the bathroom did not work. The cleaning staff skipped vaccuuming when they were in our room which was spotty. We had to request an AC unit in a room listed with air conditioning, we were not the only people with heat issues as we noticed many doors propped open to cool down rooms. The breakfast was repetitive. We stayed here last year and it was wonderful, this year not so much.

  • Stayed April 2014, travelled as a couple
    • Value
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Review collected in partnership with Red Lion Hotels

Helpful?
Thank Brandon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spokane, United States
2 reviews
Reviewed 5 May 2014

I knew this would be an older property because the rate I got was fantastically low, but I was surprised at how old it looked! That said, the room was very clean, and the beds were very comfortable. Our only problem was arriving on the first 80 degree day of the year - the hotel's old HVAC system could only do heat (for the whole hotel) or AC, but not both, and they hadn't switched it over for the season yet because nights in Missoula are still quite cold. The desk clerk informed us of the issue at check in and offered fans if we needed them. We left our window open hoping it would cool down while we were at dinner, but the day still being quite warm, that didn't work. So I went and got a fan. It fit the window perfectly, and actually worked pretty well to keep the room bearable, although I did have to keep it running all night and it was still too warm even the next morning. I appreciated the clerk's candor about the issue at check in, though, and understood that it was beyond her control to do anything about it. Other than the heat issue, the room was very comfortable, and the great location for visiting downtown or UM might lead me to stay there again. I'll check the weather first though!

  • Stayed May 2014, travelled with family
    • Value
    • Location
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Review collected in partnership with Red Lion Hotels

Helpful?
Thank Susan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
United States
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 May 2014

I've been staying at the Red Lion Inn since 1997, every trip I make thru the area I know that I have a comfortable and safe place to stay. It's close to downtown for dinning, shoping, etc... I'll change my schedule a little to make sure I stay at the Red Lion Inn... There's always room for my truck and trailer close by and always a 'pet' room so my dog is welcome... Nice to know that with a phone call early in the day I can have a nice place to stay!!!

  • Stayed April 2014, travelled on business
    • Value
    • Location
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Review collected in partnership with Red Lion Hotels

Helpful?
Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Red Lion Inn & Suites Missoula

Property: Red Lion Inn & Suites Missoula
Address: 700 W Broadway St, Missoula, MT 59802-3926
Region: United States > Montana > Missoula
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #33 of 39 Hotels in Missoula
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Red Lion Inn & Suites Missoula 2.5*
Number of rooms: 76
Official Description (provided by the hotel):
Located off I-90 at Orange Street exit, near City Center and 10 minutes from the airport, the Red Lion Inn Missoula is close to Missoula MT downtown shopping, restaurants and galleries. Riverfront Park is across the street with walking and biking paths, a tennis court and fishing pond.Our 76 spacious and well-appointed guest rooms feature all the amenities you would expect including, Red Lion's signature plush Sealy pillowtop beds, Eco Fresh Environmentally Responsible Products (ERP), complimentary parking, complimentary wi-fi, seasonal outdoor swimming pool, a fitness facility and valet laundry services. We also offer our guests an outstanding complimentary deluxe continental breakfast and feature 640 square feet of meeting space for groups up to 30.You won't have to go far to find great restaurants, unique shopping opportunities, or even adventure in the great outdoors. Play golf at one of four public courses or fish, ski or hunt. Glacier National Park and Yellowstone National Park are both nearby.Make us your home base as you work or explore our beautiful city. Whether traveling for business or pleasure, the Red Lion Inn Missoula is committed to providing care, comfort and value during your stay. ... more   less 
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Also Known As:
Red Lion Hotel Missoula
Red Lion Missoula
Missoula Red Lion
Red Lion Inn & Suites Missoula Montana

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