Emily at the front desk was unprofessional,. We had issues with our choice hotel card. I gave her my husband's name to register. When she got to the point of asking for payment she looked at his name on the charge card and busted up laughing telling us she had murdered his name. She did not offer to assist with resolving the choicemotel issue. I got to the room and called them myself. I was told that the front desk person should have been the one calling to resolve this issue. I did share this with the assistant manager the next day. He told me Emily is the most competent staff he has. That is scary to me. The motel was clean. Breakfast was lighter than we have had at other motels but was good. Serving area was clean. No elevator and had to haul our things up the stairway. She did offer to help me but was busy with other customers so was unable to do that.
- Official Description (provided by the hotel):
- We offer real value for your hard-earned money with affordable rates and all the amenities you need. Our pet-friendly Quality Inn hotel in Missoula has Free hot breakfast! Free WiFi! Indoor heated pool & whirlpool Business center and Guest laundry. ... more less
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- Also Known As:
- Comfort Inn Missoula
- Missoula Comfort Inn
- Quality Inn & Suites Missoula, Montana